34 support technician jobs found

Linux Technical Support Analyst (Tues - Sat 12am - 8:30am ET) Req number: R7179 Employment type: Full time Worksite flexibility: Remote Who we are CAI is a global services firm with over 9,000 associates worldwide and a yearly revenue of $1.3 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right-whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise. Job Summary As a Linux Technical Support Analyst, you will work Tuesday - Saturday 12am - 8:30am ET to support our client's critical systems. Job Description We are in need of a Linux Technical Support Analyst to resolve application and software issues with Linux servers, databases and other critical...

Job Description As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues. Qualifications: Bachelor's degree in Computer Science, Engineering, or a related technical field. 5+ years of proven experience supporting Oracle Analytics platforms including Oracle Analytics Cloud, Fusion Data Intelligence, Oracle's Big Data Service (BDS), DFS, DIS, Data Catalog, and Oracle Cloud Infrastructure (OCI). Strong expertise in Hadoop...

Job Description This position requires onsite work in either Kansas City, MO, Orlando, Fl or Nashville, TN As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues. U.S. citizenship required due to client contracts and must be based on U.S. soil. Must be able to obtain the appropriate government security clearance applicable to your position. Responsibilities As an Associate Support Engineer, you will be the...

Bilingual (Italian/English) Service Desk Analyst Req number: R7295 Employment type: Part time Worksite flexibility: Remote Who we are CAI is a global services firm with over 9,000 associates worldwide and a yearly revenue of $1.3 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right-whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise. Job Summary As a Bilingual Service Desk Analyst, you will be responsible for receiving requests from associates and vendors, and providing the technical support and customer service needed to solve requests. Job Description We are looking for a bilingual customer service-oriented Bilingual Service Desk Analyst to...

Let’s be #BrilliantTogether Market Intelligence is a research firm that specializes in the fact-based measurement and analysis of the retail financial services and wealth management industry. We focus on competitive intelligence, analysis of key trends and market measurement to identify the most accurate information possible for our clients. The Data Analyst, is a full-time entry-level position that supports the Data Operations Team for ISS’s Market Intelligence Research business. Data Operations is responsible for collection, management and data production inclusive of ad-hoc data projects supporting Research Analysts. Type of data includes mutual funds, exchange-traded funds (ETFs), fund wraps, deposits, market-linked notes, segregated funds etc. The Data Analyst will report directly to the DataOps lead, and work with Analysts, Associates and other data support roles on the team. Position Profile We are looking for analytical and technically savvy individuals to join our...

Job Summary This position assists with the implementation, integration, and ongoing operation of the credit union’s digital banking platform and related financial technology systems. This role works closely with internal teams and external vendors to support digital banking services, assist with system integrations, troubleshoot platform issues, and help coordinate the rollout of new digital features and third-party fintech services. This position participates in testing activities, documentation, and project support to help ensure the successful implementation and reliable performance of digital banking systems, integrations, and enhancements that support both member services and internal operations. Essential Functions May include any and/or all of the following: Monitor, maintain, and troubleshoot digital banking platforms and related digital services to ensure reliable operation. Provide support to internal staff to assist with member-facing digital banking...

Nelnet Business Services (NBS), a division of Nelnet, Inc., provides payment technology, education services, and learning management solutions to education and faith-based organizations, serving more than 1,300 higher education institutions, 11,500 K-12 schools, 3,500 churches, and millions of individual students, families, and supporters across the globe. Our culture of service enables us to form long-lasting and trusted partnerships, while our focus on creativity and innovative solutions empowers our customer communities to thrive. As a Nelnet company, the perks at NBS go beyond our benefits package. You're part of a community, invested in you as an individual and united by our mission to create opportunities for people where they live, learn and work. The IT Service Management (ITSM) Analyst serves as the primary Major Incident Manager during assigned on-call rotations, leading real-time response to high-severity incidents and contributing to operational stability and site...

Service Desk Analyst Req number: R7292 Employment type: Full time Worksite flexibility: Remote Who we are CAI is a global services firm with over 9,000 associates worldwide and a yearly revenue of $1.3 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right-whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise. Job Summary As a Service Desk Analyst, you will be responsible for receiving requests from associates and vendors, and providing the technical support and customer service needed to solve requests. Job Description We are looking for a customer service-oriented Service Desk Analyst to provide Level 1 technical support to users in an efficient and...

Job Description Role Overview The Total Rewards Program - Senior Analyst will support the operational management of the Total Rewards Portal, collaborating with cross-functional teams (Compensation & Benefits SMEs, IT, HR, Legal, Purchasing, Legal) along with varying levels of leadership across the US and the globe and external vendors. This role will ensure seamless portal functionality and user experience, drive well-executed program launches and updates, and deliver data-driven insights to improve employee experience and program effectiveness. Key Responsibilities Process and Governance Manage portal configurations, permissions, and user roles and ensure data integrity through regular audits and reconciliations Oversee the daily operations of the total rewards portal, ensuring seamless functionality and user experience Maintain end-to-end process documentation and escalation protocols to support consistent and efficient administration...

Senior Information Technology Business Analyst Req number: R7273 Employment type: Full time Worksite flexibility: Remote Who we are CAI is a global services firm with over 9,000 associates worldwide and a yearly revenue of $1.3 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right-whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise. Job Summary We are looking for a motivated Senior Information Technology Business Analyst ready to take us to the next level! If you have strong project management skills and expertise in business analysis and are looking for your next career move, apply now. Job Description We are looking for a Senior Information...

Position Description & Qualifications Are you ready for your next challenge? Serco is seeking an experienced professional to support OPNAV N96 who is responsible for determining surface combatant force levels, shipboard and related support requirements, and major characteristics of programs involving weapon systems, cruisers, destroyers, frigates, command ships, patrol craft, and littoral combat ships. N96 executes planning, preparation, and execution in support of this mission. The candidate for this position will provide on-site support, logistic analysis, and integration support to N96 in accordance with DoD program management policies for CBRN DEFENSE Shape, Sense, Shield and Sustain Programs In this role you will: Provide expert level technical and analytical support for all CBRN DEFENSE Shape, Sense, Shield and Sustain Programs to OPNAV N96C4. Provide strategic analysis and well-integrated/coordinated support for N96C4 CBRN Defense (Shield and...

Job Description Oracle Cloud Infrastructure (OCI) is seeking a Business Analyst to translate data into actionable insights for the Zero Process Oracle (ZPO) initiative. This role bridges technical data capabilities and business decision-making, providing executives with portfolio analytics, constraint identification, and quarterly performance reports. As Business Analyst, you will develop portfolio-level analytics showing improvement trends, and organizational throughput. You will create executive dashboards, identify constraints and improvement opportunities across processes, generate insights for quarterly leadership reviews, and validate AI-generated recommendations with business context. Responsibilities Responsibilities Develop portfolio analytics (Improvement trends, blocked processes, throughput by org) Create executive dashboards with drill-down capabilities for leadership exploration Assist with Ad-hoc analyses and report generation...

ERP Analyst Req number: R7263 Employment type: Full time Worksite flexibility: Remote Who we are CAI is a global services firm with over 9,000 associates worldwide and a yearly revenue of $1.3 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right-whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise. Job Summary We are looking for a motivated ERP Analyst ready to take us to the next level! If you have experience providing code fixes and design/develop customizations and extensions in Oracle R12.2.5 EBS Financial Modules and are looking for your next career move, apply now. Job Description We are looking for an ERP Analyst to provide technical...

At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. Today's world is fueled by vast amounts of information. Data is more valuable than ever before. Protecting data and information systems is central to doing business, and everyone in EY Information Security has a critical role to play. Join a global team of almost 950 people who collaborate to support the business of EY by protecting EY and client information assets! Our Information Security professionals enable EY to work securely and deliver secure products and services, as well as detect and quickly respond to security events as they happen. Together, the efforts of our dedicated team helps protect the EY brand and build client trust. Within Information Security we blend risk strategy, digital identity, cyber defense, application security and...

Job Description Manufacturing Excellence Data Analyst Valliant, OK Salary Range ($65,100-$86,800) - Multiple factors, including Individual experience, skills, and abilities will determine where an employee is ultimately placed in the pay range. Variable pay may provide additional opportunities for financial awards. This job is eligible to participate in IP’s short–term incentive plan. This position will report to the Manufacturing Excellence Manager. As this is a newly created role the successful candidate will have to be a self-starter and show value and results quickly by applying the right approach into data management with a large number of different stakeholders across the departments and mill; drive execution of action plans through leadership by influence. Responsibilities ( Include But Not Limited To) Collaborate with departments to develop an understanding of needs Research and devise innovative statistical models for data analysis Communicate findings...

*This role can be located almost anywhere in the U.S. No relocation offered. What You Will Do: Assists clients with business solution definition as well as campaign management and business intelligence tools and/or processes through all or some of the following ways: Fully understands details of client's data and Acxiom's marketing capabilities, ensuring clients receive accurately segmented, cleansed, formatted and ready-to-market data. Executes and analyzes decision support processes and data to measure campaign efficiency, data accuracy, data integrity, operations performance, customer satisfaction and cost effectiveness. Provides data, analysis and recommendations to support multiple technical operations and ensure client satisfaction. Researches, trouble shoots, administers application administration, conducts application user training, and code changes. Sees the whole picture and adjusts work accordingly. Point-of-contact for clients...

Location: Anywhere in Country At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. The Role EY is seeking a Technical Analyst to support our client’s Identity & Access Management Team. We are looking for an individual who has a passion for systems/business analysis, requirements gathering, providing value to our customers with a focus on SailPoint application adoption. The analyst will join forces with the team lead and other analysts to ensure our business objectives become reality in our Identity & Access Management Adoption program area. The Team The team is responsible for supporting our client’s internal IAM team as they look to protect the enterprise from external and internal threats against their infrastructure, data and systems. As a member of IAM Adoption, you will be part of a...

Job Description Manufacturing Excellence Data Analyst Valliant, OK Salary Range ($65,100-$86,800) - Multiple factors, including Individual experience, skills, and abilities will determine where an employee is ultimately placed in the pay range. Variable pay may provide additional opportunities for financial awards. This job is eligible to participate in IP’s short–term incentive plan. This position will report to the Manufacturing Excellence Manager. As this is a newly created role the successful candidate will have to be a self-starter and show value and results quickly by applying the right approach into data management with a large number of different stakeholders across the departments and mill; drive execution of action plans through leadership by influence. Responsibilities ( Include But Not Limited To) Collaborate with departments to develop an understanding of needs Research and devise innovative statistical models for data analysis Communicate findings...

The Contracts Data Analyst is responsible for delivering accurate, timely, and compliant contract reporting and analytics in support of program, finance, and leadership stakeholders. Striving for 100% compliance, the Data Analyst collects, validates, and analyzes data and prepares reports in accordance with each contract's specific requirements. This role partners closely with Program Management, Business Operations, and technical teams to ensure reporting obligations are clearly understood, data integrity is maintained, and reporting processes scale effectively. The analyst continuously improves and documents reporting workflows, driving operational efficiencies and repeatable processes that support successful execution of each new contract award. Primary Position Tasks: Deliver accurate, high-quality, and compliant contract reporting in accordance with contractual requirements and internal standards, ensuring all reports are submitted on time. Partner closely...

At Prime Therapeutics (Prime), we are a different kind of PBM, with a purpose beyond profits and a unique ability to connect care for those we serve. Looking for a purpose-driven career? Come build the future of pharmacy with us. Job Posting Title Sr. IT Systems Analyst (Data Analyst) Remote Job Description As a Senior IT Systems Analyst (Data Analyst) , you will play a key role in managing and optimizing system and data integrations that support Prime's clinical vendor hub, PartnerIQ . In this role, you will serve as a technical and analytical subject-matter expert responsible for driving seamless data flow between internal platforms, external vendors, and client partners. You will lead end-to-end integration processes including intake, requirements gathering, source-to-target (STT) mapping, SFTP configuration, environment and data readiness, testing, and ongoing IT service management . This position will support and enhance Prime's internal data pipelines...

Sr Business Analyst - Velocity Black - (Remote - Eligible) Summary: As a Senior Business Analyst at Capital One, you will apply your strategic and analytical skills to major company challenges. You will team with world-class professionals to develop and test strategies that ultimately impact the bottom line. And you will do it all in a collaborative environment that values your insight, encourages you to take on new responsibility, promotes continuous learning, and rewards innovation. General Responsibilities: Analysis: Identify business challenges and opportunities for improvement and solve for them using analysis to make strategic or tactical recommendations Product: Perform modeling/analytics to assist new product and pricing strategies for various lending products Marketing: Support direct-to-consumer marketing efforts for select products, and strategic intent for products distributed through the retail channel. Help build targeted insights to inform...

At Prime Therapeutics (Prime), we are a different kind of PBM, with a purpose beyond profits and a unique ability to connect care for those we serve. Looking for a purpose-driven career? Come build the future of pharmacy with us. Job Posting Title Sr. IT Systems Analyst (Data Analyst) Remote Job Description As a Senior IT Systems Analyst (Data Analyst) , you will play a key role in managing and optimizing system and data integrations that support Prime's clinical vendor hub, PartnerIQ . In this role, you will serve as a technical and analytical subject-matter expert responsible for driving seamless data flow between internal platforms, external vendors, and client partners. You will lead end-to-end integration processes including intake, requirements gathering, source-to-target (STT) mapping, SFTP configuration, environment and data readiness, testing, and ongoing IT service management . This position will support and enhance Prime's internal data pipelines...

Position Description & Qualifications Passionate about Pricing and looking for work life balance? Come Join Us! We have an amazing opportunity for an Experienced Pricing Analyst role (100% Remote) . Serco is an acronym for "Service Company", and that is what we do, provide the best services to our customers and fellow citizens making a difference every day. Serco is a place you can count on for growth, opportunity, and loyalty. Discover your place in our world. Serco supports federal and state contracts across the US and Canada, in the areas of Defense, Civilian, and State/Provincial agencies. In this role, you will be supporting our Defense and Civilian Services business units and critical contracts in Canada, https://www.serco.com/na/about . You will be part of the 10+ employee Strategic Pricing Team within the Growth Organization, supporting high visibility must-win proposals, in US and Canada. As part of our team, you will be vital in collaborating with our...

Job Description As a Customer Success Manager, your focus is on advocating for customer needs and facilitating positive interactions between customers and resources across Oracle. This involves resolving post-sales non-technical customer issues and tracking our customers' overall health, success, and satisfaction. In this role, you will serve as the lead customer liaison for an assigned group of Customer accounts and facilitate one-on-one meetings with representatives from strategic accounts. You will be responsible for managing internal projects, such as creating internal training curricula and schedules, presenting across lines of business, identifying and driving productivity improvement opportunities, coordinating, preparing, and qualifying Reference referrals to support Sales efforts. In addition, you will drive the contract renewal process for Oracle Customers by ensuring their ongoing satisfaction. Contributing individually and as a team member, providing...