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Business Analyst
FastTek Global Dimondale, MI, USA
Required Skills Minimum of 12+ years of experience as a Business Analyst with a proven track record of understanding the business processes and their requirements and translating it into technical requirements. 8+ years of experience eliciting business requirements and translating them into detailed technical design documents in partnership with application and solution architects, guiding the design and development of large-scale application projects. Expertise in reviewing technical designs and specifications for completeness, accuracy, and conformance to established quality standards. Strong experience in responsive design application development, with a focus on creating human-centric design solutions. Knowledgeable about current software development best practices, including Agile, DevOps, and modern programming languages and frameworks Strong analytical skills to assess complex business issues, propose effective solutions, and make data-driven decisions under...

Mar 11, 2026
Or
Customer Service Analyst 3-Support
Oracle Lansing, MI, USA
Job Description As a Customer Success Manager, your focus is on advocating for customer needs and facilitating positive interactions between customers and resources across Oracle. This involves resolving post-sales non-technical customer issues and tracking our customers' overall health, success, and satisfaction. In this role, you will serve as the lead customer liaison for an assigned group of Customer accounts and facilitate one-on-one meetings with representatives from strategic accounts. You will be responsible for managing internal projects, such as creating internal training curricula and schedules, presenting across lines of business, identifying and driving productivity improvement opportunities, coordinating, preparing, and qualifying Reference referrals to support Sales efforts. In addition, you will drive the contract renewal process for Oracle Customers by ensuring their ongoing satisfaction. Contributing individually and as a team member, providing...

Feb 22, 2026
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