62 technical support jobs found

Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. Lensa does not hire directly for these jobs, but promotes jobs on LinkedIn on behalf of its direct clients, recruitment ad agencies, and marketing partners. Lensa partners with DirectEmployers to promote this job for BAE Systems USA. Clicking "Apply Now" or "Read more" on Lensa redirects you to the job board/employer site. Any information collected there is subject to their terms and privacy notice. Job Description Join a Team that's Shaping the Future of IT Support At BAE Systems, we're passionate about delivering innovative IT solutions that enable our customers to achieve their missions. As a Remote Initial Support Analyst, you'll play a critical role in providing Tier 1 analysis and support for zero client, thin client, thick client, desktop, laptop, and high-performance end-user computing services and peripheral devices. You'll work closely with our team to...

Legal Aid of Western Missouri Data Analyst/Technical Support Specialist Kansas City, Missouri Legal Aid of Western Missouri is seeking a Data Analyst/Technical Support Specialist to join our team. This role is essential in supporting our mission by extracting and preparing reports from case management and related systems and providing IT Helpdesk services to staff. Proficiency in Excel, SQL, Power BI, or similar reporting tools as well as a background in hardware and software support and Microsoft 365 is preferred. This position will require occasional travel between Legal Aid of Western Missouri locations within the Kansas City Metro area, St. Joseph, Joplin and Warrensburg. Key Responsibilities: Extract data from case management system, phone system, and other related systems to create reports and dashboards and support legal operations and reporting needs. Provide general helpdesk support to staff, troubleshooting hardware and software issues. Manage and...

Legal Aid of Western Missouri Data Analyst/Technical Support Specialist Kansas City, Missouri Legal Aid of Western Missouri is seeking a Data Analyst/Technical Support Specialist to join our team. This role is essential in supporting our mission by extracting and preparing reports from case management and related systems and providing IT Helpdesk services to staff. Proficiency in Excel, SQL, Power BI, or similar reporting tools as well as a background in hardware and software support and Microsoft 365 is preferred. This position will require occasional travel between Legal Aid of Western Missouri locations within the Kansas City Metro area, St. Joseph, Joplin and Warrensburg. Key Responsibilities: Extract data from case management system, phone system, and other related systems to create reports and dashboards and support legal operations and reporting needs. Provide general helpdesk support to staff, troubleshooting hardware and software issues. Manage and...

Job Description As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues. Responsibilities As a Sr. Principal Support Engineer, you will be utilized as the "proactive" technical support, business solution implementation and risk manager to assure the highest level of customer satisfaction. You will create/contribute to automated technology and instrumentation to diagnose, document, and resolve/avoid customer issues....

Job Description Due to the nature of the clients we are supporting, US Gov Cloud and DoD (Department of Defense) support requirements, US Citizenship is preferred. As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical inquiries regarding the use of and troubleshooting for our Electronic Support Services. A main point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues.As a Principal Support Engineer, you will offer strategic technical support to assure the highest level of customer satisfaction. A primary focus is to create/utilize automated technology and instrumentation...

Thanks for your interest in Children's Mercy! Do you envision finding a meaningful role with an inclusive and compassionate team? At Children's Mercy, we believe in making a difference in the lives of all children and shining a light of hope to the patients and families we serve. Our employees make the difference, which is why we have been recognized by U.S. News & World Report as a top pediatric hospital, for eleven consecutive years. Children's Mercy is in the heart of Kansas City - a metro abounding in cultural experiences, vibrant communities and thriving businesses. This is where our patients and families live, work and play. This is a community that has embraced our hospital and we strive to say thanks by giving back. As a leader in children's health, we engage in meaningful programs and partnerships throughout the region so that we can improve the lives of children beyond the walls of our hospital. Overview Senior Analyst, Endpoint Support serves as the...

Fully Remote-United States Job Type Full-time, Temporary Description Overview Tanaq Management Services (TMS) delivers professional, scientific, and technical services and information technology (IT) solutions to federal agencies in the health, agriculture, technology, and other government services. TMS is a subsidiary of the St. George Tanaq Corporation, an Alaskan Native Corporation (ANC) committed to serving Federal customers while also giving back to the Tanaq native community and shareholders About The Role We are seeking a Sr. Business Systems Analyst to support a project for one of our federal clients. The Sr. Business Systems Analyst leads enterprise-level analysis efforts to strengthen workforce productivity and collaboration ecosystem, including SharePoint and related platforms. Serving as a strategic liaison among senior stakeholders, this role uncovers organizational needs, translates complex and often indirect business requirements into actionable...

Job Description Responsible for the operation of production environments, including systems and databases, supporting critical business operations. Will perform administration and analysis for multiple production environments and recommend new and novel solutions to improve availability, performance, and supportability. This is an opportunity to bring a combination of deep technical knowledge with administration/analysis knowledge of Oracle's Cloud Infrastructure to provide escalation support to a wide range of complex production environment problems related to immense growth, scaling, leveraging the cloud, extremely high performance, and high availability requirements. Responsibilities Install, monitor, maintain, support, and optimize all production server hardware and software. Provide escalated technical support for complex technical issues which may include leading problem management cases and providing management status. Coordinate escalated support cases and lead...

Thanks for your interest in Children's Mercy! Do you envision finding a meaningful role with an inclusive and compassionate team? At Children's Mercy, we believe in making a difference in the lives of all children and shining a light of hope to the patients and families we serve. Our employees make the difference, which is why we have been recognized by U.S. News & World Report as a top pediatric hospital, for eleven consecutive years. Children's Mercy is in the heart of Kansas City - a metro abounding in cultural experiences, vibrant communities and thriving businesses. This is where our patients and families live, work and play. This is a community that has embraced our hospital and we strive to say thanks by giving back. As a leader in children's health, we engage in meaningful programs and partnerships throughout the region so that we can improve the lives of children beyond the walls of our hospital. Overview Technology Operations Analyst provides front-line...

Thanks for your interest in Children's Mercy! Do you envision finding a meaningful role with an inclusive and compassionate team? At Children's Mercy, we believe in making a difference in the lives of all children and shining a light of hope to the patients and families we serve. Our employees make the difference, which is why we have been recognized by U.S. News & World Report as a top pediatric hospital, for eleven consecutive years. Children's Mercy is in the heart of Kansas City - a metro abounding in cultural experiences, vibrant communities and thriving businesses. This is where our patients and families live, work and play. This is a community that has embraced our hospital and we strive to say thanks by giving back. As a leader in children's health, we engage in meaningful programs and partnerships throughout the region so that we can improve the lives of children beyond the walls of our hospital. Overview An Information Systems Security Analyst is primarily...

Senior Data Analyst - Software (Remote) At Capital One, data is at the center of everything we do. When we launched as a startup we disrupted the credit card industry by individually personalizing every credit card offer using statistical modeling and the relational database, cutting edge technology in 1988! Fast-forward a few years, and this little innovation and our passion for data has skyrocketed us to a Fortune 200 company and a leader in the world of data-driven decision-making. As a Data Analyst at Capital One you will leverage analytic and technical skills to innovate, build, and maintain well-managed data solutions and capabilities to tackle business problems. On any given day you will be challenged by three types of work - Innovation, Business Intelligence and Data Management: Innovation Use Open Source/Digital technologies to mine complex, voluminous, and different varieties of data sources and platforms Build well-managed data solutions, tools,...

Senior Data Analyst - Software (Remote) At Capital One, data is at the center of everything we do. When we launched as a startup we disrupted the credit card industry by individually personalizing every credit card offer using statistical modeling and the relational database, cutting edge technology in 1988! Fast-forward a few years, and this little innovation and our passion for data has skyrocketed us to a Fortune 200 company and a leader in the world of data-driven decision-making. As a Data Analyst at Capital One you will leverage analytic and technical skills to innovate, build, and maintain well-managed data solutions and capabilities to tackle business problems. On any given day you will be challenged by three types of work - Innovation, Business Intelligence and Data Management: Innovation Use Open Source/Digital technologies to mine complex, voluminous, and different varieties of data sources and platforms Build well-managed data solutions, tools,...

Sr. Business Systems Analyst Fully Remote-United States Job Type Full-time, Temporary Description Overview Tanaq Management Services (TMS) delivers professional, scientific, and technical services and information technology (IT) solutions to federal agencies in the health, agriculture, technology, and other government services. TMS is a subsidiary of the St. George Tanaq Corporation, an Alaskan Native Corporation (ANC) committed to serving Federal customers while also giving back to the Tanaq native community and shareholders About the Role We are seeking a Sr. Business Systems Analyst to support a project for one of our federal clients. The Sr. Business Systems Analyst leads enterprise-level analysis efforts to strengthen workforce productivity and collaboration ecosystem, including SharePoint and related platforms. Serving as a strategic liaison among senior stakeholders, this role uncovers organizational needs, translates complex and often indirect...

Job Description We are seeking a Business Systems Analyst to collaborate with Scrum teams, business stakeholders, and developers to refine requirements and ensure alignment across all groups. This role will have a high emphasis on Salesforce. This role involves documenting and securing approval for user interface specifications to guarantee clarity on functionality and design. The analyst will work with external billing systems, including but not limited to CSG (preferred), and ensure seamless integration with Salesforce, while analyzing Salesforce data structures and their interaction with billing platforms. Additionally, the position requires active participation in CSG integration efforts with the Scrum team to support both technical and business objectives. Other Key Responsibilities: Act as a liaison between technical teams and business units. Managing competing priorities across diverse stakeholder groups. Ensure user stories meet INVEST or other best...

Company : Highmark Inc. Job Description : JOB SUMMARY This is a fully remote position, allowing you to work from anywhere. We are actively seeking a highly skilled and experienced Senior Business Systems Analyst with a specialized focus on the GuidingCare platform to join our dynamic team. This pivotal role encompasses the entire IT lifecycle, demanding expertise from initial solutioning and meticulous requirements gathering through to robust configuration, comprehensive testing, and precise environment synchronization. A core responsibility will be the design, configuration, and ongoing maintenance of FICO and SQL rules within GuidingCare, vital for supporting diverse business processes, clinical guidelines, and operational requirements. The successful candidate will collaborate closely with business stakeholders to translate complex needs into actionable functional and technical specifications, proposing innovative solutions to optimize GuidingCare...

Job Description As a Sr PathNet AP Analyst, you will be responsible for implementation, support, and maintenance of Oracle Cerner's Lab applications, specifically for the PathNet AP Solution. You will be the Lead for the PathNet AP Solution. This will involve the support and maintenance of this solution for 3 different Hospitals. You will also work with the mTuitive Vendor, who PathNet AP is integrated with, for the synoptic reporting. Printing setup and configuration is another responsibility for this solution that you will need to support. You will also round in the Labs regularly and when needed for troubleshooting issues. You will work closely with the Pathologists and different AP Technologists in the Lab on issues and projects related to PathNet AP. Other responsibilities involve vendor management, testing software upgrades, software installs, and technical support. You will perform troubleshooting investigations reviewing front-end applications by gathering...

POSITION SUMMARY: The Warranty Digital Systems Administrator requires good communication skills and the ability to trouble shoot digital systems. They respond to all incoming dealer communications concerning service, repair, and warranty administration of digital systems for Tracker Marine Group products. ESSENTIAL FUNCTIONS: Assists manufacturing team and suppliers on technical support and direction including trouble shooting, testing and system verification. Performs design verification tests on finished product designs to assure manufacturing is supplied with quality components. Ensures timely and adequate completion of all applicable phases of projects assigned. Communicates and collaborates with other departments as required. Responds to all incoming communications requesting warranty and technical support from White River Marine Group (WRMG dealers and Tracker Marine Boat Centers (TMBC) retail stores Assists WRMG Customer Relations, Warranty and Advocacy...

Job Title Commissions Analyst Job Description Summary Accountable for the integrity of commission payroll processes and service levels to brokerage operations. Ensure data integrity between systems involved in the commission payroll process – Salesforce, Callidus and Workday. Primary support role for Commission Payroll Manager and Senior Commission Analyst. Drive efforts to maintain, build and enhance broker relationships, as well as relationships with market operations personnel. Contribute to supplemental projects that drive process improvement and increased system utilization. Job Description KEY ACCOUNTABILITIES Understand complex brokerage deal management, commission, and payroll processes Develop technical expertise for CW Brokerage platform – Salesforce/Callidus/Workday Ensure high level of customer service for various stakeholders (i.e. Controllership, FPA, HR, Ops, Brokers, IT) Collaborate with Help Hub Service Desk to ensure quick and effective...

Job Description An experienced consulting professional who has a broad understanding of solutions, industry best practices, multiple business processes or technology designs within the insurance industry. Performs varied and complex duties and tasks that need independent judgment, in order to discover and document business requirements and translate them to Oracle Insurance Policy Administration functional requirements. Applies Oracle methodology, company procedures, and leading practices. What You'll Do Lead the charge on OIPA solution requirements definition and functional design for medium to large-scale implementations across insurance and financial services clients. Work in an agile environment to create epics, features and user stories to document business requirements and functional design. Collaborate cross-functionally with business, architecture, and technical teams to ensure requirements are understood, and maintain a requirements traceability...

Job Description We are seeking experienced Clinical Imaging Analysts to support life cycle management imaging systems and 200+ imaging applications across multiple markets. This role combines expertise in evaluating, designing, and implementing imaging technologies with hands-on project support for system enhancements and upgrades. Analysts will ensure optimal functionality of imaging environments (PACS, Voice Recognition, etc.) and act as subject matter experts during implementation and go-live activities. Key Responsibilities Provide expertise in imaging systems, including PACS and voice recognition tools (e.g., PowerScribe). Respond to user issues by listening, clarifying, and resolving effectively. Troubleshoot application problems independently and escalate as needed. Analyze technical issues and apply knowledge following established procedures. Participate in project calls and provide timely updates. Perform system testing and...

Driven by integrity and united by the people-and-pet bond, we find strong purpose in the work we do and an even greater joy in those we get to work alongside. Together, we harness the expertise of our long-standing tradition of excellence to embrace possibility and continuously push to do what's never been done before in pet care. Discover your purpose and fuel your passions when you bring your love of pets to a team that prides itself on the power of togetherness-We are Proudly Connected. Purely Driven. Position Summary The Enterprise Architecture and Data and Analytics (EADA) department is a centralized, multi-disciplinary team at Nestle Purina Pet Care driving the company's data and analytics evolution. As an Expert Business Analyst for Retail Data Analytics, you will be embedded in our Product Management Practice, working within the Customer Product Team to deliver transformational data products that support go-to-market sales strategies and marketing efforts, with a...

Company : Highmark Health Job Description : JOB SUMMARY This role delivers high-impact analytics and insights focused on Social Determinants of Health (SDOH) to support enterprise strategy and population health initiatives. The position contributes to the development and evolution of enterprise SDOH dashboards and self-service analytic tools, with a focus on analytical rigor, scalability, and alignment to high-value use cases. The incumbent serves as a consultative analytic partner to the Enterprise SDOH team, collaborating to refine analytic questions and translate complex needs into clear, actionable analytic approaches. As reporting capabilities mature, this role will support advanced analysis of varied and multilevel data in exploratory, evaluative, and research-adjacent analytic work, and development of insights that inform program design and strategic decision-making. ESSENTIAL RESPONSIBILITIES Supports and leads the design, development, execution,...

Job Summary We have a 12 month contract opportunity for a Clinical Imaging Analyst. This role is fully remote but must work CST business hours. Job Summary We are seeking experienced Clinical Imaging Analysts to support imaging systems and applications across multiple markets. This role combines expertise in evaluating, designing, and implementing imaging technologies with hands-on project support for system enhancements and upgrades. Analysts will ensure optimal functionality of imaging environments ( Change and/or Merge Radiology PACS, Cardiology PACS, and hemodynamics, etc) and act as subject matter experts during implementation and go-live activities location: Telecommute job type: Contract salary: $80 - 86 per hour work hours: 8am to 5pm education: Bachelors Responsibilities Key Responsibilities Provide expertise in imaging systems, including PACS, CPACS, hemodynamics, maternal fetal medicine imaging, voice recognition and dictation, image viewing, and...

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Senior Business Analyst About the Role Program Governance & Success supports how large, cross-functional initiatives (“Programs”) operate within Mastercard. Our team maintains the structures, standards, and guidance that Programs rely on and helps teams navigate them effectively so they can deliver consistently and at scale. We are seeking a Senior Business Analyst who will play a key role in improving how teams access information,...