2 jobs found in Doylestown

Position : ServiceNow Functional Consultant/Business Analyst Location : Philadelphia, Pennsylvania Job Summary: We are seeking a highly skilled and motivated ServiceNow non-ITSM Functional Consultant or Business Analyst. You will work closely with developers, architects, and customer stakeholders to implement robust ServiceNow solutions related to non-ITSM modules that streamline operations and enhance customer satisfaction. Key Responsibilities: Plan and drive of agenda for requirements workshop for non-ITSM ServiceNow modules like Strategic Portfolio Management (SPM) & Customer Service Management (CSM)...... Documentation of configuration requirements and user stories in Agile Development module of ServiceNow Review filled in data templates provided by Customer stakeholders, and guide the stakeholders on data collection Collaborate with ServiceNow Developers and QA Consultants to ensure that the development and testing is done in accordance with this...

ZPA Network Engineer Hybrid (Harrisburg PA ) Key Responsibilities Collaborate with Enterprise ZTNA network and security teams, as well as identity and application stakeholders, to design and support ZPA-based access to internal applications. Design, implement, and maintain Zscaler Private Access connectivity, including App Connectors, Server Groups, Application Segments, and access policy configurations. Analyze and assess legacy network and VPN-based access requirements, agency-specific application needs, and connectivity dependencies, and translate them into ZPA application-level access models. Support the onboarding of applications to ZPA by validating network paths, ports, protocols, and dependency requirements, and coordinating testing and validation activities. Configure and support ZPA access policies that enforce least-privileged access while minimizing disruption to mission-critical operations. Troubleshoot ZPA-related access and connectivity issues, including user access...