Full time
MetLife
Greenwood Village, CO, USA
Requirements Description and Requirements Role Value Proposition: Provides administrative support and customer service to one or more large group insurance clients. Works with account team, Account Executive and other internal partners to manage the customer relationship. Key Responsibilities: Overall accountability for: client requests, leads projects, provides clients with alternative solutions, identifies possible plan design alternatives, acts as a liaison between the client and internal MetLife teams. Collaborates and acts as a liaison to assist with problem resolution and troubleshooting. Provides exceptional customer service to support ongoing customer delivery and client satisfaction. Leads and participates in both customer- and internal-facing presentations and meetings. Participates in client account audits and strategic planning process. Partners with Financial team in completion of client reports; analyzing results and identifying...


