Aston Carter
Omaha, NE, USA
Job Title: Fully Remote Sales Claims Assistant (Remote with restrictions, candidates must be local to Omaha or Kansas City) Job Description The Claims Territory Assistant provides localized support to the Sales and Claims Departments by fielding incoming inquiries, managing day-to-day communication with homeowners, contractors, and distributors, and coordinating urgent on-site inspections as needed. This role ensures timely follow-through, enhances responsiveness in the region, and allows the Sales Representative to refocus on strategic market growth activities. The position represents the company professionally, with a strong customer-first approach. Responsibilities Serve as the primary point of contact for claims-related inquiries from contractors, homeowners, and distributors. Respond to inbound calls, emails, and texts regarding active claims in a timely manner. Maintain accurate claim records, status updates, and follow-up documentation in claims...


