Full time
Pearson Education Services
Albany, NY, USA
Position Summary The Solution Architect for Salesforce and Enrollment Systems provides strategic and technical leadership to design, integrate, and optimize CRM and student/customer enrollment platforms across the enterprise. This role ensures that Salesforce and associated systems deliver a seamless end-to-end experience—from lead capture through onboarding—while aligning with business objectives, data governance, and architectural best practices. Key Responsibilities Architecture & Design Design scalable, secure, and high-performing solutions across Salesforce (Sales Cloud, Service Cloud, Experience Cloud, Marketing Cloud, and Data Cloud) and enrollment management platforms. Lead end-to-end architecture for enrollment workflows, including lead nurturing, application processing, admissions, and onboarding. Define integration patterns between Salesforce, LMS's and data middleware (e.g., MuleSoft). Create and maintain solution architecture diagrams, data flow...
