17 director service excellence jobs found

Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. Lensa does not hire directly for these jobs, but promotes jobs on LinkedIn on behalf of its direct clients, recruitment ad agencies, and marketing partners. Lensa partners with DirectEmployers to promote this job for RxBenefits. Clicking "Apply Now" or "Read more" on Lensa redirects you to the job board/employer site. Any information collected there is subject to their terms and privacy notice. The Director of DevOps and Cloud Infrastructure is a senior leadership role that combines deep technical expertise in DevOps/Cloud/SRE practices with strategic business alignment, team leadership, and organizational transformation. This position has evolved significantly through 2026, with strong emphasis on cloud-native architectures, cost optimization, AI/ML infrastructure support, GitOps, security/governance at scale, and driving faster, more reliable software delivery while...

Job Description The Role GM's Cybersecurity Team safeguards the company's global information assets, networks, and infrastructure. Our mission is to proactively defend GM against evolving cyber threats through strategic leadership, technical excellence, and innovative risk management. We seek cybersecurity professionals with advanced expertise, capable of driving enterprise security initiatives and influencing organizational resilience. As a Senior Security Software Engineer, you will design, lead, and deliver secure, scalable integration services that connect our cyber ecosystem (SIEM, EDR, IAM, SSPM, CSPM, ITSM, cloud) and activate AI/LLM capabilities to accelerate detection, response, and risk management. You will drive architecture for critical services, mentor developers, and partner across SecOps, SOC, Platform, and Data teams to ship measurable outcomes. What You'll Do Own architecture & delivery for complex integration services (APIs,...

Genesys Call Flow Developer Category: Software Development/ Engineering Main location: United States, Pennsylvania, Pittsburgh Position ID: J0326-0378 Employment Type: Full Time Position Description: Seeking an experienced Genesys Cloud Developer. The Genesys Cloud Developer position will primarily be responsible for design, development and deployment of IVR flows, contact routing and interactions using Genesys Cloud Architect. This would include configuration of data action and system integrations using Genesys Cloud APIs. Your future duties and responsibilities: o Design and implement IVR flows, contact routing, and bot integrations using Genesys Cloud Architect. The flows would include inbound and outbound calls, email and SMS. o Develop custom integrations with internal systems and third-party applications using Genesys Cloud APIs (RESTful) and webhooks. o Create and update campaigns and contact lists to be used for outbound operations. o...

Senior Java Backend Developer Category: Software Development/ Engineering Main location: United States, Pennsylvania, Pittsburgh Position ID: J0226-2092 Employment Type: Full Time Position Description: CGI is looking for an experienced Senior Java Backend Developer to join our team. This role will require someone in Cleveland, OH, Pittsburgh, PA, or Dallas, TX The ideal candidate should be passionate about coding and developing scalable and high-performance applications. You will work closely with our architects and other members of the team to deliver quality solutions that meet the needs of our clients. Your future duties and responsibilities: . Design, develop and maintain Java-based applications. . Develop and implement efficient algorithms and data structures . Ensure the performance, quality, and responsiveness of applications . Identify and troubleshoot software defects and issues . Collaborate with cross-functional teams to...

?? Philadelphia, PA | ? 9-Month Contract CTG is hiring a senior-level Full Stack .NET Developer with strong Azure and Angular expertise to support enterprise application development within the insurance industry. This role requires deep hands-on technical capability across modern cloud-native architecture and front-end frameworks. What You'll Do: Develop scalable full stack solutions using C#, .NET, Angular, and Azure Build RESTful APIs and microservices in Azure environments Design responsive Angular front-end applications Optimize SQL Server databases and backend services Implement event-driven solutions using Kafka Collaborate within Agile/Scrum teams to deliver high-quality software Required Expertise: Expert-level C# and .NET (Core/Framework) Strong Microsoft Azure experience Advanced Angular development SQL Server development and performance tuning Kafka integration experience Insurance...

Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Software Engineer Lead within PNC's Tempus Technologies organization, you may be based in a remote location. Tempus Technologies, Inc. is the expert leader of secure payments at the point of interaction. For more than 25 years, innovation and producing high quality custom-ready solutions is at the forefront of everything we do. We're committed to developing exceptional point-of-sale payment integration technology and software solutions to meet the growing needs of our customers' business requirements. Our knowledgeable and friendly employees are passionately dedicated to delivering world-class support to...

Position Description Seeking an experienced Genesys Cloud Developer. The Genesys Cloud Developer position will primarily be responsible for design, development and deployment of IVR flows, contact routing and interactions using Genesys Cloud Architect. This would include configuration of data action and system integrations using Genesys Cloud APIs. Your future duties and responsibilities Design and implement IVR flows, contact routing, and bot integrations using Genesys Cloud Architect. The flows would include inbound and outbound calls, email and SMS. Develop custom integrations with internal systems and third-party applications using Genesys Cloud APIs (RESTful) and webhooks. Create and update campaigns and contact lists to be used for outbound operations. Contribute to Agile ceremonies (sprint planning, code reviews, retrospectives) and collaborate with team members to ensure high code quality and continuous delivery. Maintain documentation for workflows,...

Job Profile Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Software Engineer Lead within PNC's Tempus Technologies organization, you may be based in a remote location. Tempus Technologies, Inc. is the expert leader of secure payments at the point of interaction. For more than 25 years, innovation and producing high quality custom-ready solutions is at the forefront of everything we do. We’re committed to developing exceptional point-of-sale payment integration technology and software solutions to meet the growing needs of our customers’ business requirements. Our knowledgeable and friendly employees are passionately dedicated to delivering world-class...

About Culligan Quench Culligan Quench’s purpose is to impact people’s lives and improve the earth by helping to eliminate the 500 million plastic bottles consumed each year. We play a front-line role in the battle against single-use plastic water bottles by delivering on-demand filtered water solutions to more than 120,000 healthy and environmentally conscious customers across North America. Our bottle-free water coolers, ice machines, sparkling water dispensers and coffee brewers purify the existing water supply, providing an endless supply of clean water and water-based beverages for a fixed monthly fee, typically under a long term bundled service and rental subscription agreement. Culligan Quench has grown from a small regional company to an international leader that had a successful NYSE public offering in 2016 and is now a strategic company owned by private equity backed Culligan. Headquartered in King of Prussia, PA, Quench has more than 1,600 team members operating out...

Position Description CGI is looking for an experienced Senior Java Backend Developer to join our team. This role will require someone in Cleveland, OH, Pittsburgh, PA, or Dallas, TX The ideal candidate should be passionate about coding and developing scalable and high-performance applications. You will work closely with our architects and other members of the team to deliver quality solutions that meet the needs of our clients. Your future duties and responsibilities Design, develop and maintain Java-based applications. Develop and implement efficient algorithms and data structures Ensure the performance, quality, and responsiveness of applications Identify and troubleshoot software defects and issues Collaborate with cross-functional teams to define, design, and ship new features Participate in code reviews and ensure code quality and standards are met Stay up to date with emerging trends and technologies in software development Required Qualifications To...

Job Description Overview Join OCI's Edge Security team as a Principal Engineer to architect and deliver cloud-scale DDoS protection. You'll lead design for high-performance detection and mitigation systems, drive automation and operational excellence, and set the technical direction for customer-facing DDoS capabilities across OCI's global edge. This role requires deep expertise in Linux networking data path and kernel-level networking (such as XDP, eBPF, DPDK, iptables, nftables), in addition to strong systems and DevOps engineering experience. What you'll do Lead architecture and delivery of low-latency backend services for DDoS detection, classification, and mitigation. Define and evolve scalable data/control planes (policy, signaling, telemetry, orchestration) with strong fault isolation, resiliency, and compliance-by-design. Own traffic engineering strategy (anycast, BGP policy, routing integration) and partner with networking, DNS, and edge...

ETL Developer Category: Software Development/ Engineering Main location: United States, Pennsylvania, Pittsburgh Position ID: J0226-0425 Employment Type: Full Time Position Description: CGI is looking for an intermediate-level ETL developer. This position requires someone to be in a hybrid office work setting in Pittsburgh, PA, Cleveland, OH, Dallas, TX, Birmingham, AL, or Phoenix, AZ. This candidate should seamlessly utilize Informatica, Oracle, Teradata and Tableau with the latest in responsive database, Informatica ETL and Tableau reports. The ideal candidate will have a can-do attitude, passion for technology, extensive development experience. This candidate will serve as a technical expert of a large-scale digital development project consisting of both on-shore and off-shore developers. The ETL Developer will work together with Product Owners, Subject Matter Experts and Technical Managers to build workflows and schedule jobs. Your future duties...

Position Description: CGI is looking for an intermediate-level ETL developer. This position requires someone to be in a hybrid office work setting in Pittsburgh, PA, Cleveland, OH, Dallas, TX, Birmingham, AL, or Phoenix, AZ. This candidate should seamlessly utilize Informatica, Oracle, Teradata and Tableau with the latest in responsive database, Informatica ETL and Tableau reports. The ideal candidate will have a can-do attitude, passion for technology, extensive development experience. This candidate will serve as a technical expert of a large-scale digital development project consisting of both on-shore and off-shore developers. The ETL Developer will work together with Product Owners, Subject Matter Experts and Technical Managers to build workflows and schedule jobs. Your future duties and responsibilities: .Aligns business strategy with software solutions. .Proposes, designs & codes software solutions to address complex business needs. Oversees technical...

Company Description The Office of Innovation & Technology (OIT) is the central IT agency for the City of Philadelphia and is led by the Chief Information Officer (CIO). OIT oversees all major information and communications technology initiatives for the City, aiming to increase the effectiveness of the IT infrastructure and make services advanced, optimized, and responsive to the needs of residents, businesses, and visitors. The mission of the Department of Behavioral Health and Intellectual Disability Services (DBHIDS) is to educate, strengthen, and serve individuals and communities so that all Philadelphians can thrive. We work with persons recovering from mental health and/or substance use, individuals with intellectual disabilities, families, and service providers to ensure that high quality services are accessible, effective and appropriate. We are committed to developing a system of care that is data-driven, employs evidence-based practices, promotes cultural...

Job Description You will define, design, and implement large-scale high-performance cloud services. You will interact closely with hardware, software development teams, and internal and external partners to help drive Oracle's cloud platform solution space. You will be a critical part of the team developing Oracle's growing cloud infrastructure solutions. You will work with the latest distributed systems architectures, benchmark their performance, and collaborate with software engineers to ensure tight integration of new platform features. You'll have a direct impact on shaping the future of highly available, scalable, and performant cloud platforms for a variety of workloads. Responsibilities Our Principal engineers are also the people who can work independently and provide technical leadership to the rest of the team. You should have experience developing high-scale infrastructure and operating large, distributed services, and an understanding of how to make these...

Job Description You will define, design, and implement large-scale high-performance cloud services. You will interact closely with hardware, software development teams, and internal and external partners to help drive Oracle's cloud platform solution space. You will be a critical part of the team developing Oracle's growing cloud infrastructure solutions. You will work with the latest distributed systems architectures, benchmark their performance, and collaborate with software engineers to ensure tight integration of new platform features. You'll have a direct impact on shaping the future of highly available, scalable, and performant cloud platforms for a variety of workloads. Responsibilities Our Principal engineers are also the people who can work independently and provide technical leadership to the rest of the team. You should have experience developing high-scale infrastructure and operating large, distributed services, and an understanding of how to make these...

ETL Developer (Informatica) Category: Software Development/ Engineering Main location: United States, Pennsylvania, Pittsburgh Position ID: J0226-0680 Employment Type: Full Time Position Description: We're growing rapidly and are looking for ETL Developers to work closely with one or more Agile Software Development teams. The projects are fast-paced, use new and innovative technologies/methodologies to build new products or for new initiatives. This position is located in our client offices in either Pittsburgh, PA, Cleveland, OH, Phoenix, AZ, Birmingham, AL, or Dallas, TX. We're a close-knit team that has access to global resources. You'll have the opportunity to explore a wide range of industries, technologies, and geographies, all while enjoying the personal touch that our local operating approach offers. Growth at CGI is driven by your goals, so if you're looking for an inclusive place where you're empowered to chart your own path, then we'd love...