21 product support director jobs found

About Acrisure A global fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the right solutions to grow boldly forward. Bringing cutting-edge technology and top-tier human support together, we connect clients with customized solutions across a range of insurance, reinsurance, payroll, benefits, cybersecurity, mortgage services – and more. In the last twelve years, Acrisure has grown in revenue from $38 million to almost $5 billion and employs over 19,000 colleagues in more than 20 countries. Acrisure was built on entrepreneurial spirit. Prioritizing leadership, accountability, and collaboration, we equip our teams to work at the highest levels possible. Job Summary: Acrisure is hiring a ServiceNow Developer on the ETG Service Technology and Automation team This role designs, develops, and optimizes solutions on the ServiceNow platform to support IT Service Management, onboarding & terminations, HR processes, security...

Job Description Work Arrangement: Hybrid. This role is categorized as hybrid. The successful candidate is expected to report to Warren, MI, three times per week, at minimum. About the Role Join GM's Digital Products Engineering organization and help define the next generation of our subscription and billing platform . As a Staff Software Engineer (Level 8) , you will lead technical domains , drive architecture across teams, and serve as an engineering leader for billing platform. You will provide hands-on technical leadership for our Zuora integrations, scalable batch processing systems, revenue recognition systems, journal systems and onboarding experiences for millions of OnStar customers , while also setting the long-term architecture and standards for the broader billing platform. This is a senior individual contributor role: you will design, build, and optimize cloud-native solutions on Azure using modern frameworks and event-driven...

At Prime Therapeutics (Prime), we are a different kind of PBM, with a purpose beyond profits and a unique ability to connect care for those we serve. Looking for a purpose-driven career? Come build the future of pharmacy with us. Job Posting Title Senior IT Software Engineer (C) Job Description The Sr Software Engineer is responsible for leading the design of technology solutions to ensure they meet all resiliency, stability, non-functional, functional and operational readiness use cases. This position is responsible for owning the technology solutions within their area, including proactive monitoring and alerting, technological roadmap and communication of overall health and future sustainability. Responsibilities Lead design to ensure the technology solutions meet all resiliency, stability, non-functional, functional and operational readiness use cases Lead ongoing development, maintenance and support of existing systems and platforms Manage...

Job Description We are seeking an experienced Software Developer Architect with a deep background in cloud-native architectures and distributed systems . The ideal candidate will lead the design, development, and implementation of scalable cloud applications and services, providing technical direction and mentoring to engineering teams. Responsibilities Key Responsibilities Architect, design, and implement large-scale, high-performance software systems on cloud platforms (OCI and other CSPs). Define and enforce architectural standards, design patterns, and best practices across engineering teams. Lead design reviews, proof-of-concept development, and technology evaluations for new projects. Collaborate closely with product management, product development, DevOps, and security teams to deliver reliable, secure, and cost-effective cloud solutions. Provide technical mentorship to developers and ensure high-quality code delivery....

Job Description Work Arrangement: Hybrid. This role is categorized as hybrid. The successful candidate is expected to report to Warren, MI, three times per week, at minimum. About the Role Join GM's Digital Products Engineering organization and help define the next generation of our subscription and billing platform . As a Staff Software Engineer (Level 8) , you will lead technical domains , drive architecture across teams, and serve as an engineering leader for billing platform. You will provide hands-on technical leadership for our Zuora integrations, scalable batch processing systems, revenue recognition systems, journal systems and onboarding experiences for millions of OnStar customers , while also setting the long-term architecture and standards for the broader billing platform. This is a senior individual contributor role: you will design, build, and optimize cloud-native solutions on Azure using modern frameworks and event-driven...

At Prime Therapeutics (Prime), we are a different kind of PBM, with a purpose beyond profits and a unique ability to connect care for those we serve. Looking for a purpose-driven career? Come build the future of pharmacy with us. Job Posting Title Senior IT Software Engineer (C) Job Description The Sr Software Engineer is responsible for leading the design of technology solutions to ensure they meet all resiliency, stability, non-functional, functional and operational readiness use cases. This position is responsible for owning the technology solutions within their area, including proactive monitoring and alerting, technological roadmap and communication of overall health and future sustainability. Responsibilities Lead design to ensure the technology solutions meet all resiliency, stability, non-functional, functional and operational readiness use cases Lead ongoing development, maintenance and support of existing systems and platforms Manage...

Job Description We are seeking an experienced Software Developer Architect with a deep background in cloud-native architectures and distributed systems . The ideal candidate will lead the design, development, and implementation of scalable cloud applications and services, providing technical direction and mentoring to engineering teams. Responsibilities Key Responsibilities Architect, design, and implement large-scale, high-performance software systems on cloud platforms (OCI and other CSPs). Define and enforce architectural standards, design patterns, and best practices across engineering teams. Lead design reviews, proof-of-concept development, and technology evaluations for new projects. Collaborate closely with product management, product development, DevOps, and security teams to deliver reliable, secure, and cost-effective cloud solutions. Provide technical mentorship to developers and ensure high-quality code delivery....

Why UKG: At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That's what we do. We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you'll get flexibility that's real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters-and so do you. Instructional Designer, GTM Enablement Position Overview The Instructional Designer, GTM Enablement is responsible for designing and delivering high-quality learning experiences that support onboarding, product enablement, and ongoing skill development across the GTM organization. This role partners closely with Enablement, Sales, Pre-Sales, and...

Company description A division of Publicis Groupe, Publicis Digital Experience is a network of top-tier agencies designed to develop capabilities and solutions to enable growth and provide scaled access to the digital capabilities of Publicis Groupe in service of our clients. Together, the Publicis Digital Experience portfolio endeavors to create value at the intersection of technology and experiences to connect brands and people. Our model to transform every brand experience will help clients navigate, develop, and activate commerce in a way that will provide them with a future-proof model for modern marketing. With our unique expertise in consumer engagement, CRM, and commerce, Publicis Digital Experience powers brands and empowers people in a new era of creativity. An ever-changing landscape and the need for fluid thinking is just part of our problem-solving nature. Which means we're untethered from any specific medium or method-we go where ideas will work best. We are...

Job Description Our client is working to rebuild from scratch the software used to run their stores and handle orders from various ordering channels (e.g., websites, mobile applications, call centers, and conversational commerce solutions). The DevOps Engineer will work with the most-often used features of the client's pipelines and deployment processes. They will drive a medium complex set of features, articulate the design of the platforms in which they are working and follow the team's standards and practices. Additionally, they will provide instructive feedback to newer Engineers through code reviews and in person Q&A. As they progress, the DevOps Engineer should be able to implement features independently. Development - 30% Takes day to day direction from the Technical Delivery Manager(s) and Manager of DevOps to establish Continuous Integration and Delivery Practices into each of the Program project teams. Write, test, and bug-fix, performant pipelines...

Job Description Job Description: Hybrid: This role is categorized as hybrid. This means the selected candidate is expected to report to a specific location at least 3 times a week (or other frequency dictated by their manager). Welcome to the new era of ELECTRIFICATION! Our vision is a world with ZERO Crashes, ZERO Emissions, and ZERO Congestion. We embrace the responsibility to lead the change that will make our world better, safer, and more equitable for all. We are going to ELECTRIFY the WORLD with exciting new products beyond the vehicle! The Electrification Solutions New Markets (ESNM) organization within Vehicle Mechatronic Embedded Controls, (VMEC), has an opening for a SIL Simulation & Testing Software Engineer. ESNM is a start-up within VMEC that focuses on battery management solutions for non-automotive and unique automotive products. In this role, you will directly impact GM's strategy to expand into new markets such as Autonomous Manufacturing,...

Job Description Job Description: Hybrid: This role is categorized as hybrid. This means the selected candidate is expected to report to a specific location at least 3 times a week (or other frequency dictated by their manager). Welcome to the new era of ELECTRIFICATION! Our vision is a world with ZERO Crashes, ZERO Emissions, and ZERO Congestion. We embrace the responsibility to lead the change that will make our world better, safer, and more equitable for all. We are going to ELECTRIFY the WORLD with exciting new products beyond the vehicle! The Electrification Solutions New Markets (ESNM) organization within Vehicle Mechatronic Embedded Controls, (VMEC), has an opening for a SIL Simulation & Testing Software Engineer. ESNM is a start-up within VMEC that focuses on battery management solutions for non-automotive and unique automotive products. In this role, you will directly impact GM's strategy to expand into new markets such as Autonomous Manufacturing,...

Job Description Our client is working to rebuild from scratch the software used to run their stores and handle orders from various ordering channels (e.g., websites, mobile applications, call centers, and conversational commerce solutions). The DevOps Engineer will work with the most-often used features of the client's pipelines and deployment processes. They will drive a medium complex set of features, articulate the design of the platforms in which they are working and follow the team's standards and practices. Additionally, they will provide instructive feedback to newer Engineers through code reviews and in person Q&A. As they progress, the DevOps Engineer should be able to implement features independently. Development - 30% Takes day to day direction from the Technical Delivery Manager(s) and Manager of DevOps to establish Continuous Integration and Delivery Practices into each of the Program project teams. Write, test, and bug-fix, performant pipelines...

Job Description Oracle Cloud Infrastructure (OCI) delivers mission-critical applications for top tier enterprises around the world. Our cloud offers unmatched hyper-scale, multi-tenant services deployed in more than 50 regions worldwide. OCI is expanding its mission beyond the traditional boundaries of public cloud to include dedicated, hybrid and multi cloud, edge computing, and more. As are part of Technical Strategy Oversight team (TSO) within OCI, our mission is to maximize customer choice and transparency while delivering high-value cloud solutions. We are at the strategic center of OCI's most ambitious projects-architecting and delivering next-generation platforms and frameworks to empower developers and support groundbreaking cloud services. What You'll Be Building and Leading End-to-End Solutions: Provide technical leadership in designing, architecting, and delivering greenfield cloud services and platforms from inception to production at global scale....

Job Description Oracle Cloud Infrastructure (OCI) delivers mission-critical applications for top tier enterprises around the world. Our cloud offers unmatched hyper-scale, multi-tenant services deployed in more than 50 regions worldwide. OCI is expanding its mission beyond the traditional boundaries of public cloud to include dedicated, hybrid and multi cloud, edge computing, and more. As are part of Technical Strategy Oversight team (TSO) within OCI, our mission is to maximize customer choice and transparency while delivering high-value cloud solutions. We are at the strategic center of OCI's most ambitious projects-architecting and delivering next-generation platforms and frameworks to empower developers and support groundbreaking cloud services. What You'll Be Building and Leading End-to-End Solutions: Provide technical leadership in designing, architecting, and delivering greenfield cloud services and platforms from inception to production at global scale....

Job Description Role Overview AAA Life's Integration & Platform Services team owns the enterprise integration layer that connects legacy systems with modern platforms through API-first and event-driven architectures. This team provides a centralized control plane for security, observability, and operational governance across the enterprise. As a Software Engineer I, you will be an early-career backend engineer contributing to the design, development, and operation of integration services under the guidance of senior engineers. This role is ideal for someone looking to grow deep backend and cloud engineering skills while working on modern platforms in a regulated enterprise environment. You will focus on building and supporting Java-based services, learning integration patterns, and developing production-grade software while pairing closely with senior engineers and participating fully in Agile delivery. Day-to-Day Responsibilities 50% - Design & Build...

Job Description This role requires U.S. Citizenship and eligibility for a Federal Security Clearance Our Team Building off our Cloud momentum, Oracle has formed a new organization - Oracle Health Data, Analytics Platform. This team will focus on product development and product strategy for Oracle Health, while building out a complete platform supporting modernized, automated healthcare. This is a net new line of business, constructed with an entrepreneurial spirit that promotes an energetic and creative environment. We are unencumbered and will need your contribution to make it a world class engineering center with the focus on excellence. Oracle Health Data, Analytics Platform has a rare opportunity to play a critical role in how Oracle Health products impact and disrupt the healthcare industry by transforming how healthcare and technology intersect. You will have the opportunity to: Reach billions of people with our products & services Create...

Job Description Role Overview AAA Life's Integration & Platform Services team owns the enterprise integration layer that connects legacy systems with modern platforms through API-first and event-driven architectures. This team provides a centralized control plane for security, observability, and operational governance across the enterprise. As a Software Engineer I, you will be an early-career backend engineer contributing to the design, development, and operation of integration services under the guidance of senior engineers. This role is ideal for someone looking to grow deep backend and cloud engineering skills while working on modern platforms in a regulated enterprise environment. You will focus on building and supporting Java-based services, learning integration patterns, and developing production-grade software while pairing closely with senior engineers and participating fully in Agile delivery. Day-to-Day Responsibilities 50% - Design & Build...

Job Description Our Team Building off our Cloud momentum, Oracle has formed a new organization - Oracle Health Data, Analytics Platform. This team will focus on product development and product strategy for Oracle Health, while building out a complete platform supporting modernized, automated healthcare. This is a net new line of business, constructed with an entrepreneurial spirit that promotes an energetic and creative environment. We are unencumbered and will need your contribution to make it a world class engineering center with the focus on excellence. Oracle Health Data, Analytics Platform has a rare opportunity to play a critical role in how Oracle Health products impact and disrupt the healthcare industry by transforming how healthcare and technology intersect. You will have the opportunity to: Reach billions of people with our products & services Create technology in which truly impacts the world Ability to have immediate impact on...

At Prime Therapeutics (Prime), we are a different kind of PBM, with a purpose beyond profits and a unique ability to connect care for those we serve. Looking for a purpose-driven career? Come build the future of pharmacy with us. Job Posting Title IT Software Engineer Sr - GCP - Remote Job Description The IT Software Engineer Sr is responsible for leading the design of technology solutions to ensure they meet all resiliency, stability, non-functional, functional and operational readiness use cases. This position is responsible for owning the technology solutions within their area, including proactive monitoring and alerting, technological roadmap and communication of overall health and future sustainability. We are looking for someone with: Proficiency in GCP services such as Cloud Storage, BigQuery, CloudSQL, Dataflow, AirFlow, Composer and others. Strong programming skills in languages used in cloud development such as Python etc....

At Prime Therapeutics (Prime), we are a different kind of PBM, with a purpose beyond profits and a unique ability to connect care for those we serve. Looking for a purpose-driven career? Come build the future of pharmacy with us. Job Posting Title IT Software Engineer Sr - GCP - Remote Job Description The IT Software Engineer Sr is responsible for leading the design of technology solutions to ensure they meet all resiliency, stability, non-functional, functional and operational readiness use cases. This position is responsible for owning the technology solutions within their area, including proactive monitoring and alerting, technological roadmap and communication of overall health and future sustainability. We are looking for someone with: Proficiency in GCP services such as Cloud Storage, BigQuery, CloudSQL, Dataflow, AirFlow, Composer and others. Strong programming skills in languages used in cloud development such as Python etc....