Randstad Technologies
Merrimack, NH, USA
job summary: Manage end to end implementation of ServiceNow enhancements and defects Research and advise on existing and upcoming capabilities of ServiceNow Research and implement solutions to incidents and requests Update standards and procedures documentation as required Coordinate & Publish HR Knowledgebase articles Creation of automated test scripts to be used for future upgrade releases Leverage thorough understanding of business process and system processes to make recommendations and propose technical/non-technical solutions to meet business requirements Building trust and leverage solid working relationships with key business partners location: Merrimack, New Hampshire job type: Contract salary: $62 - 63 per hour work hours: 8am to 5pm education: Bachelors responsibilities: Bachelor's degree or equivalent work experience A minimum of 2+ years Business / Systems Analyst experience 5+ years ServiceNow configuration experience or 2+...

