1 jobs found in Waukesha, WI

job summary: Must be a current Wisconsin resident. No relocation allowed. This position is 100% ONSITE in Waukesha, WI for the first 4-6 weeks. Afterward, candidates may be able to work a hybrid schedule. The IT Systems Administrator I is responsible for logging incidents and service requests and resolving support requests ensuring that service levels and targets are achieved as well as meeting customer satisfaction and continuous service delivery demands. This position assists customers to resolve technical support issues of various levels of complexity, related to computer hardware, software, associated peripheral equipment, and user password related items. This position will perform installation, maintenance and problem resolution of desktop platforms, software, and operating systems. This position will assist in the development and maintenance of the support knowledgebase, training, and documentation. This position maintains a strong customer focus, attention to detail,...