2 account support analyst jobs found

Job Description We are the AI Infrastructure - Network Operations team at OCI. We support and operate the RDMA/RoCE network fabrics for OCI's largest AI and HPC customers. These fabrics are the foundation underneath OCI's AI, GPU and HPC services, and support major tier-0 vendors in the generative AI industry. If you're running an AI workload at OCI, we're running the RDMA network underneath your workload. A Principal Network Engineer on our team supports the design, deployment, and operations of a large-scale global Oracle cloud computing environment (Oracle Cloud Infrastructure - OCI). Primarily focused on operation and support of RDMA/RoCE network fabrics and systems, through a combination of a deep network understanding and automation skills to operate a production environment. As OCI is a cloud-based network with a global footprint, this support will include hundreds of thousands of network devices supporting millions of servers, connected over a mix of dedicated...

Responsibilities & Qualifications RESPONSIBILITIES Perform comprehensive network surveys and implementations to support organizational infrastructure needs. Execute operations and maintenance tasks for both new and existing Base Area Network (BAN) infrastructure. Conduct detailed site surveys of communication rooms and document network topology to ensure accuracy and efficiency. Configure basic network equipment in accordance with approved designs and organizational standards. Support physical installations, system migrations, and network upgrades, ensuring minimal disruption to operations. Monitor network performance, troubleshoot, and resolve Tier 1 issues promptly to maintain optimal functionality. Create and update detailed network diagrams using Visio to accurately reflect current and planned configurations. Document configurations and maintain up-to-date as-built records for all network components. Analyze and...