50 customer service engineer jobs found

About us: At Plexus, our vision is to help create the products that build a better world. Driven by a passion for excellence, we partner with leading Aerospace/Defense, Healthcare/Life Sciences and Industrial companies to design, manufacture and service some of the world's most transformative products, including advanced surgical systems, diagnostic instruments, healthcare imaging equipment, mission critical aerospace systems, and electric vehicle (EV) charging solutions. Visit Plexus.com to learn more about our unwavering commitment to our vision. When we invest in our people, we invest in building a better world. With a vision rooted in the wellbeing and inclusive engagement of our team members, our customers, their end users and our communities, people are the heart of what we do and who we are. It is our values that unite us and guide us in everything that we do, including how we operate, behave and interact to foster a workplace where every team member feels valued...

Job Description The Senior Network Engineer is a hands-on technical expert responsible for the design, implementation, optimization, and advanced troubleshooting of a large-scale, mission-critical Cisco enterprise network. This role provides senior-level engineering leadership across wired, wireless, data center, and WAN environments supporting academic instruction, research, healthcare-adjacent programs, and administrative operations. This position serves as a technical escalation point for complex network issues, leads major infrastructure initiatives, and partners closely with security, systems, cloud, and application teams to ensure the reliability, performance, and security of enterprise network services. Essential Functions Network Engineering & Implementation * Engineer, implement, and enhance enterprise network solutions across wired, wireless, WAN, and security domains. * Translate approved designs and standards into production-ready configurations...

Responsibilities & Qualifications RESPONSIBILITIES The preparation of equipment configurations and validation of configurations for new installations, changes within the network, software upgrades for Campus Switches Understand equipment capabilities to follow fault diagnosis procedures to support effective fault resolution for Campus Switches Understand equipment capabilities to follow network operational support procedures related to Campus Switches Support of the network environment to include assessing the health of the hardware and software infrastructure for Campus Switches Network related testing to ensure installation follows established guidelines and capabilities for Campus Switches Implementation, integration & migration planning and operational support for Campus Switches Troubleshooting of network issues at layers 1, 2, & 3 of the OSI Network model Ongoing, informal, knowledge transfer for Campus...

Responsibilities & Qualifications RESPONSIBILITIES The preparation of equipment configurations and validation of configurations for new installations, changes within the network, software upgrades for Campus Switches Understand equipment capabilities to follow fault diagnosis procedures to support effective fault resolution for Campus Switches Understand equipment capabilities to follow network operational support procedures related to Campus Switches Support of the network environment to include assessing the health of the hardware and software infrastructure for Campus Switches Network related testing to ensure installation follows established guidelines and capabilities for Campus Switches Implementation, integration & migration planning and operational support for Campus Switches Troubleshooting of network issues at layers 1, 2, & 3 of the OSI Network model Ongoing, informal, knowledge transfer for Campus...

Responsibilities & Qualifications RESPONSIBILITIES The preparation of equipment configurations and validation of configurations for new installations, changes within the network, software upgrades for Campus Switches Understand equipment capabilities to follow fault diagnosis procedures to support effective fault resolution for Campus Switches Understand equipment capabilities to follow network operational support procedures related to Campus Switches Support of the network environment to include assessing the health of the hardware and software infrastructure for Campus Switches Network related testing to ensure installation follows established guidelines and capabilities for Campus Switches Implementation, integration & migration planning and operational support for Campus Switches Troubleshooting of network issues at layers 1, 2, & 3 of the OSI Network model Ongoing, informal, knowledge transfer for Campus...

Responsibilities & Qualifications RESPONSIBILITIES The preparation of equipment configurations and validation of configurations for new installations, changes within the network, software upgrades for Campus Switches Understand equipment capabilities to follow fault diagnosis procedures to support effective fault resolution for Campus Switches Understand equipment capabilities to follow network operational support procedures related to Campus Switches Support of the network environment to include assessing the health of the hardware and software infrastructure for Campus Switches Network related testing to ensure installation follows established guidelines and capabilities for Campus Switches Implementation, integration & migration planning and operational support for Campus Switches Troubleshooting of network issues at layers 1, 2, & 3 of the OSI Network model Ongoing, informal, knowledge transfer for Campus...

Responsibilities & Qualifications RESPONSIBILITIES The preparation of equipment configurations and validation of configurations for new installations, changes within the network, software upgrades for Campus Switches Understand equipment capabilities to follow fault diagnosis procedures to support effective fault resolution for Campus Switches Understand equipment capabilities to follow network operational support procedures related to Campus Switches Support of the network environment to include assessing the health of the hardware and software infrastructure for Campus Switches Network related testing to ensure installation follows established guidelines and capabilities for Campus Switches Implementation, integration & migration planning and operational support for Campus Switches Troubleshooting of network issues at layers 1, 2, & 3 of the OSI Network model Ongoing, informal, knowledge transfer for Campus...

Job Description The Network Engineer IV - Palo Alto Prisma will be responsible for 24×7 operational support, escalation, and lifecycle management of enterprise Prisma SD WAN and Prisma Access solutions within Managed Services and Network as a Service (NaaS) environments. This role serves as a Tier 3 escalation engineer, supporting complex global, hybrid, and cloud customer networks, leading high severity incident response, and ensuring service quality, stability, and customer satisfaction. The engineer works cross functionally with Managed Services, Security, Network, Engineering, Presales, Product, and Service Management teams, while mentoring junior engineers and contributing to platform maturity, automation, and operational excellence. Key Responsibilities Provide Tier 3, 24×7 operational support for Prisma SD WAN, Prisma Access, GlobalProtect, IPsec, and FWaaS Lead major incident response, customer communications, and root cause analysis Own the full...

Responsibilities & Qualifications RESPONSIBILITIES The preparation of equipment configurations and validation of configurations for new installations, changes within the network, software upgrades for Campus Switches Understand equipment capabilities to follow fault diagnosis procedures to support effective fault resolution for Campus Switches Understand equipment capabilities to follow network operational support procedures related to Campus Switches Support of the network environment to include assessing the health of the hardware and software infrastructure for Campus Switches Network related testing to ensure installation follows established guidelines and capabilities for Campus Switches Implementation, integration & migration planning and operational support for Campus Switches Troubleshooting of network issues at layers 1, 2, & 3 of the OSI Network model Ongoing, informal, knowledge transfer for Campus...

Responsibilities & Qualifications RESPONSIBILITIES The preparation of equipment configurations and validation of configurations for new installations, changes within the network, software upgrades for Campus Switches Understand equipment capabilities to follow fault diagnosis procedures to support effective fault resolution for Campus Switches Understand equipment capabilities to follow network operational support procedures related to Campus Switches Support of the network environment to include assessing the health of the hardware and software infrastructure for Campus Switches Network related testing to ensure installation follows established guidelines and capabilities for Campus Switches Implementation, integration & migration planning and operational support for Campus Switches Troubleshooting of network issues at layers 1, 2, & 3 of the OSI Network model Ongoing, informal, knowledge transfer for Campus...

Job Description The Network Engineer IV - Fortinet / FortiSASE is a senior level technical engineer and Fortinet subject matter expert responsible for 24×7 operational support, escalation, and lifecycle management of enterprise FortiGate Secure SD WAN and FortiSASE solutions within Managed Services (MS) and Network as a Service (NaaS) environments. This role serves as a Tier 3 escalation engineer, supporting complex hybrid, cloud, and globally distributed customer networks while maintaining strong multi vendor networking fundamentals to support adjacent SASE and SD WAN platforms as needed. The engineer plays a direct role in service reliability, incident resolution, and customer satisfaction, collaborating closely with Managed Services Security, Network Operations, Engineering, Presales Architecture, Product, and Service Management teams, while mentoring junior engineers and contributing to operational maturity and automation initiatives. Key Responsibilities Provide...

Job Description We are the AI Infrastructure - Network Operations team at OCI. We support and operate the RDMA/RoCE network fabrics for OCI's largest AI and HPC customers. These fabrics are the foundation underneath OCI's AI, GPU and HPC services, and support major tier-0 vendors in the generative AI industry. If you're running an AI workload at OCI, we're running the RDMA network underneath your workload. A Principal Network Engineer on our team supports the design, deployment, and operations of a large-scale global Oracle cloud computing environment (Oracle Cloud Infrastructure - OCI). Primarily focused on operation and support of RDMA/RoCE network fabrics and systems, through a combination of a deep network understanding and automation skills to operate a production environment. As OCI is a cloud-based network with a global footprint, this support will include hundreds of thousands of network devices supporting millions of servers, connected over a mix of dedicated...

Job Description We are the AI Infrastructure - Network Operations team at OCI. We support and operate the RDMA/RoCE network fabrics for OCI's largest AI and HPC customers. These fabrics are the foundation underneath OCI's AI, GPU and HPC services, and support major tier-0 vendors in the generative AI industry. If you're running an AI workload at OCI, we're running the RDMA network underneath your workload. A Principal Network Engineer on our team supports the design, deployment, and operations of a large-scale global Oracle cloud computing environment (Oracle Cloud Infrastructure - OCI). Primarily focused on operation and support of RDMA/RoCE network fabrics and systems, through a combination of a deep network understanding and automation skills to operate a production environment. As OCI is a cloud-based network with a global footprint, this support will include hundreds of thousands of network devices supporting millions of servers, connected over a mix of dedicated...

Job Description We are the AI Infrastructure - Network Operations team at OCI. We support and operate the RDMA/RoCE network fabrics for OCI's largest AI and HPC customers. These fabrics are the foundation underneath OCI's AI, GPU and HPC services, and support major tier-0 vendors in the generative AI industry. If you're running an AI workload at OCI, we're running the RDMA network underneath your workload. A Principal Network Engineer on our team supports the design, deployment, and operations of a large-scale global Oracle cloud computing environment (Oracle Cloud Infrastructure - OCI). Primarily focused on operation and support of RDMA/RoCE network fabrics and systems, through a combination of a deep network understanding and automation skills to operate a production environment. As OCI is a cloud-based network with a global footprint, this support will include hundreds of thousands of network devices supporting millions of servers, connected over a mix of dedicated...

Job Description We are the AI Infrastructure - Network Operations team at OCI. We support and operate the RDMA/RoCE network fabrics for OCI's largest AI and HPC customers. These fabrics are the foundation underneath OCI's AI, GPU and HPC services, and support major tier-0 vendors in the generative AI industry. If you're running an AI workload at OCI, we're running the RDMA network underneath your workload. A Principal Network Engineer on our team supports the design, deployment, and operations of a large-scale global Oracle cloud computing environment (Oracle Cloud Infrastructure - OCI). Primarily focused on operation and support of RDMA/RoCE network fabrics and systems, through a combination of a deep network understanding and automation skills to operate a production environment. As OCI is a cloud-based network with a global footprint, this support will include hundreds of thousands of network devices supporting millions of servers, connected over a mix of dedicated...

Job Description We are the AI Infrastructure - Network Operations team at OCI. We support and operate the RDMA/RoCE network fabrics for OCI's largest AI and HPC customers. These fabrics are the foundation underneath OCI's AI, GPU and HPC services, and support major tier-0 vendors in the generative AI industry. If you're running an AI workload at OCI, we're running the RDMA network underneath your workload. A Principal Network Engineer on our team supports the design, deployment, and operations of a large-scale global Oracle cloud computing environment (Oracle Cloud Infrastructure - OCI). Primarily focused on operation and support of RDMA/RoCE network fabrics and systems, through a combination of a deep network understanding and automation skills to operate a production environment. As OCI is a cloud-based network with a global footprint, this support will include hundreds of thousands of network devices supporting millions of servers, connected over a mix of dedicated...

Job Description We are the AI Infrastructure - Network Operations team at OCI. We support and operate the RDMA/RoCE network fabrics for OCI's largest AI and HPC customers. These fabrics are the foundation underneath OCI's AI, GPU and HPC services, and support major tier-0 vendors in the generative AI industry. If you're running an AI workload at OCI, we're running the RDMA network underneath your workload. A Principal Network Engineer on our team supports the design, deployment, and operations of a large-scale global Oracle cloud computing environment (Oracle Cloud Infrastructure - OCI). Primarily focused on operation and support of RDMA/RoCE network fabrics and systems, through a combination of a deep network understanding and automation skills to operate a production environment. As OCI is a cloud-based network with a global footprint, this support will include hundreds of thousands of network devices supporting millions of servers, connected over a mix of dedicated...

Job Description We are the AI Infrastructure - Network Operations team at OCI. We support and operate the RDMA/RoCE network fabrics for OCI's largest AI and HPC customers. These fabrics are the foundation underneath OCI's AI, GPU and HPC services, and support major tier-0 vendors in the generative AI industry. If you're running an AI workload at OCI, we're running the RDMA network underneath your workload. A Principal Network Engineer on our team supports the design, deployment, and operations of a large-scale global Oracle cloud computing environment (Oracle Cloud Infrastructure - OCI). Primarily focused on operation and support of RDMA/RoCE network fabrics and systems, through a combination of a deep network understanding and automation skills to operate a production environment. As OCI is a cloud-based network with a global footprint, this support will include hundreds of thousands of network devices supporting millions of servers, connected over a mix of dedicated...

Job Description We are the AI Infrastructure - Network Operations team at OCI. We support and operate the RDMA/RoCE network fabrics for OCI's largest AI and HPC customers. These fabrics are the foundation underneath OCI's AI, GPU and HPC services, and support major tier-0 vendors in the generative AI industry. If you're running an AI workload at OCI, we're running the RDMA network underneath your workload. A Principal Network Engineer on our team supports the design, deployment, and operations of a large-scale global Oracle cloud computing environment (Oracle Cloud Infrastructure - OCI). Primarily focused on operation and support of RDMA/RoCE network fabrics and systems, through a combination of a deep network understanding and automation skills to operate a production environment. As OCI is a cloud-based network with a global footprint, this support will include hundreds of thousands of network devices supporting millions of servers, connected over a mix of dedicated...

Job Description We are the AI Infrastructure - Network Operations team at OCI. We support and operate the RDMA/RoCE network fabrics for OCI's largest AI and HPC customers. These fabrics are the foundation underneath OCI's AI, GPU and HPC services, and support major tier-0 vendors in the generative AI industry. If you're running an AI workload at OCI, we're running the RDMA network underneath your workload. A Principal Network Engineer on our team supports the design, deployment, and operations of a large-scale global Oracle cloud computing environment (Oracle Cloud Infrastructure - OCI). Primarily focused on operation and support of RDMA/RoCE network fabrics and systems, through a combination of a deep network understanding and automation skills to operate a production environment. As OCI is a cloud-based network with a global footprint, this support will include hundreds of thousands of network devices supporting millions of servers, connected over a mix of dedicated...

Job Description We are the AI Infrastructure - Network Operations team at OCI. We support and operate the RDMA/RoCE network fabrics for OCI's largest AI and HPC customers. These fabrics are the foundation underneath OCI's AI, GPU and HPC services, and support major tier-0 vendors in the generative AI industry. If you're running an AI workload at OCI, we're running the RDMA network underneath your workload. A Principal Network Engineer on our team supports the design, deployment, and operations of a large-scale global Oracle cloud computing environment (Oracle Cloud Infrastructure - OCI). Primarily focused on operation and support of RDMA/RoCE network fabrics and systems, through a combination of a deep network understanding and automation skills to operate a production environment. As OCI is a cloud-based network with a global footprint, this support will include hundreds of thousands of network devices supporting millions of servers, connected over a mix of dedicated...

Job Description We are the AI Infrastructure - Network Operations team at OCI. We support and operate the RDMA/RoCE network fabrics for OCI's largest AI and HPC customers. These fabrics are the foundation underneath OCI's AI, GPU and HPC services, and support major tier-0 vendors in the generative AI industry. If you're running an AI workload at OCI, we're running the RDMA network underneath your workload. A Principal Network Engineer on our team supports the design, deployment, and operations of a large-scale global Oracle cloud computing environment (Oracle Cloud Infrastructure - OCI). Primarily focused on operation and support of RDMA/RoCE network fabrics and systems, through a combination of a deep network understanding and automation skills to operate a production environment. As OCI is a cloud-based network with a global footprint, this support will include hundreds of thousands of network devices supporting millions of servers, connected over a mix of dedicated...

Job Description We are the AI Infrastructure - Network Operations team at OCI. We support and operate the RDMA/RoCE network fabrics for OCI's largest AI and HPC customers. These fabrics are the foundation underneath OCI's AI, GPU and HPC services, and support major tier-0 vendors in the generative AI industry. If you're running an AI workload at OCI, we're running the RDMA network underneath your workload. A Principal Network Engineer on our team supports the design, deployment, and operations of a large-scale global Oracle cloud computing environment (Oracle Cloud Infrastructure - OCI). Primarily focused on operation and support of RDMA/RoCE network fabrics and systems, through a combination of a deep network understanding and automation skills to operate a production environment. As OCI is a cloud-based network with a global footprint, this support will include hundreds of thousands of network devices supporting millions of servers, connected over a mix of dedicated...

Job Description We are the AI Infrastructure - Network Operations team at OCI. We support and operate the RDMA/RoCE network fabrics for OCI's largest AI and HPC customers. These fabrics are the foundation underneath OCI's AI, GPU and HPC services, and support major tier-0 vendors in the generative AI industry. If you're running an AI workload at OCI, we're running the RDMA network underneath your workload. A Principal Network Engineer on our team supports the design, deployment, and operations of a large-scale global Oracle cloud computing environment (Oracle Cloud Infrastructure - OCI). Primarily focused on operation and support of RDMA/RoCE network fabrics and systems, through a combination of a deep network understanding and automation skills to operate a production environment. As OCI is a cloud-based network with a global footprint, this support will include hundreds of thousands of network devices supporting millions of servers, connected over a mix of dedicated...