18 customer service technical support administrator jobs found

Overview The OnBase Platform Administrator is responsible for the operational support, administration, and continued evolution of the State of Vermont's OnBase platform. This position supports multiple agencies. The incumbent will serve as both an OnBase System Administrator and Windows Systems Administrator, ensuring platform stability, security, and usability. The role collaborates with business units, application vendors, developers, and end users to maintain the environment, resolve incidents, enable new functionality, and support enterprise digital workflow and document management solutions. We Are Looking For The Following Skills Experience supporting enterprise applications, preferably document management or workflow platforms. Experience providing customer support and ticket resolution. Experience with Windows server systems administration. Experience with Microsoft Azure IaaS Certification Requirements OnBase System Administrator Certification must be...

Job Description Junior IT System Administrator Intertek is continually innovating and evolving to reduce risk for consumers, brands and organizations in every sector and industry around the world. We go beyond Testing, Inspection and Certification of products: we are a Total Quality Assurance Provider to industries worldwide. Our Purpose: Bringing quality, safety, and sustainability to life This position is responsible for maintaining and proactively managing field office IT systems and infrastructure in operating condition. In addition, providing Tier3 support for escalations and project work. Reporting to the North Amer IT Manager. HERE'S WHAT YOU'LL DO ON THE JOB: Maintain all field office filesystem and data storage integrity. Perform administrative tasks as required to files servers and IT systems Monitor field site files servers for capacity, utilization, network availability and performance; troubleshoot as required Maintain central repository of all...

Overview Draper is an independent, nonprofit research and development company headquartered in Cambridge, MA. The 2,000+ employees of Draper tackle important national challenges with a promise of delivering successful and usable solutions. From military defense and space exploration to biomedical engineering, lives often depend on the solutions we provide. Our multidisciplinary teams of engineers and scientists work in a collaborative environment that inspires the cross-fertilization of ideas necessary for true innovation. For more information about Draper, visit www.draper.com. Job Description Summary The Senior Classified Systems Administrator supports the day-to-day activities of users, perform system maintenance, and upkeep of Information Technology and the design, development, documentation and deployment of IT solutions. Duties include data administration, knowledge management, customer service, technical support, network services, system administration and systems...

Responsibilities & Qualifications RESPONSIBILITIES The preparation of equipment configurations and validation of configurations for new installations, changes within the network, software upgrades for Campus Switches Understand equipment capabilities to follow fault diagnosis procedures to support effective fault resolution for Campus Switches Understand equipment capabilities to follow network operational support procedures related to Campus Switches Support of the network environment to include assessing the health of the hardware and software infrastructure for Campus Switches Network related testing to ensure installation follows established guidelines and capabilities for Campus Switches Implementation, integration & migration planning and operational support for Campus Switches Troubleshooting of network issues at layers 1, 2, & 3 of the OSI Network model Ongoing, informal, knowledge transfer for Campus...

Responsibilities & Qualifications RESPONSIBILITIES The preparation of equipment configurations and validation of configurations for new installations, changes within the network, software upgrades for Campus Switches Understand equipment capabilities to follow fault diagnosis procedures to support effective fault resolution for Campus Switches Understand equipment capabilities to follow network operational support procedures related to Campus Switches Support of the network environment to include assessing the health of the hardware and software infrastructure for Campus Switches Network related testing to ensure installation follows established guidelines and capabilities for Campus Switches Implementation, integration & migration planning and operational support for Campus Switches Troubleshooting of network issues at layers 1, 2, & 3 of the OSI Network model Ongoing, informal, knowledge transfer for Campus...

Responsibilities & Qualifications RESPONSIBILITIES The preparation of equipment configurations and validation of configurations for new installations, changes within the network, software upgrades for Campus Switches Understand equipment capabilities to follow fault diagnosis procedures to support effective fault resolution for Campus Switches Understand equipment capabilities to follow network operational support procedures related to Campus Switches Support of the network environment to include assessing the health of the hardware and software infrastructure for Campus Switches Network related testing to ensure installation follows established guidelines and capabilities for Campus Switches Implementation, integration & migration planning and operational support for Campus Switches Troubleshooting of network issues at layers 1, 2, & 3 of the OSI Network model Ongoing, informal, knowledge transfer for Campus...

Responsibilities & Qualifications RESPONSIBILITIES The preparation of equipment configurations and validation of configurations for new installations, changes within the network, software upgrades for Campus Switches Understand equipment capabilities to follow fault diagnosis procedures to support effective fault resolution for Campus Switches Understand equipment capabilities to follow network operational support procedures related to Campus Switches Support of the network environment to include assessing the health of the hardware and software infrastructure for Campus Switches Network related testing to ensure installation follows established guidelines and capabilities for Campus Switches Implementation, integration & migration planning and operational support for Campus Switches Troubleshooting of network issues at layers 1, 2, & 3 of the OSI Network model Ongoing, informal, knowledge transfer for Campus...

Responsibilities & Qualifications RESPONSIBILITIES The preparation of equipment configurations and validation of configurations for new installations, changes within the network, software upgrades for Campus Switches Understand equipment capabilities to follow fault diagnosis procedures to support effective fault resolution for Campus Switches Understand equipment capabilities to follow network operational support procedures related to Campus Switches Support of the network environment to include assessing the health of the hardware and software infrastructure for Campus Switches Network related testing to ensure installation follows established guidelines and capabilities for Campus Switches Implementation, integration & migration planning and operational support for Campus Switches Troubleshooting of network issues at layers 1, 2, & 3 of the OSI Network model Ongoing, informal, knowledge transfer for Campus...

Responsibilities & Qualifications RESPONSIBILITIES The preparation of equipment configurations and validation of configurations for new installations, changes within the network, software upgrades for Campus Switches Understand equipment capabilities to follow fault diagnosis procedures to support effective fault resolution for Campus Switches Understand equipment capabilities to follow network operational support procedures related to Campus Switches Support of the network environment to include assessing the health of the hardware and software infrastructure for Campus Switches Network related testing to ensure installation follows established guidelines and capabilities for Campus Switches Implementation, integration & migration planning and operational support for Campus Switches Troubleshooting of network issues at layers 1, 2, & 3 of the OSI Network model Ongoing, informal, knowledge transfer for Campus...

Responsibilities & Qualifications RESPONSIBILITIES The preparation of equipment configurations and validation of configurations for new installations, changes within the network, software upgrades for Campus Switches Understand equipment capabilities to follow fault diagnosis procedures to support effective fault resolution for Campus Switches Understand equipment capabilities to follow network operational support procedures related to Campus Switches Support of the network environment to include assessing the health of the hardware and software infrastructure for Campus Switches Network related testing to ensure installation follows established guidelines and capabilities for Campus Switches Implementation, integration & migration planning and operational support for Campus Switches Troubleshooting of network issues at layers 1, 2, & 3 of the OSI Network model Ongoing, informal, knowledge transfer for Campus...

Akima Systems Engineering is seeking a Systems Administrator to support mission-critical operations at Shaw Air Force Base, South Carolina. This position requires a high degree of independent judgment, rapid decision-making, and disciplined task management to ensure the continuous availability, security, and performance of enterprise IT systems supporting USARCENT G6 operations. The Systems Administrator will install, configure, operate, maintain, and troubleshoot Windows and Linux server environments, virtualized infrastructure, and associated applications across NIPRNET and SIPRNET enclaves. Responsibilities include user account management, system patching, backup and recovery operations, performance monitoring, and resolution of Tier II/III incidents in accordance with established SLAs and ITIL-aligned processes. The place of performance for this role is 100% on-site at USARCENT G6, Shaw Air Force Base, Sumter, SC. To join our team of outstanding professionals, apply...

At ALLO, we believe people are our biggest asset. Our team brings the ALLO mission to life because as local members of each community, we live, work, play, and volunteer right here with you. We're passionate about being involved and contributing to the success and progress of each of our GIG Communities. We pursue these passions because ALLO leaders have created a workplace where folks are valued, ideas are heard, and leaders and teammates show up for each other at work and in life. The Systems Administrator is responsible for the design, administration, optimization, and long-term reliability of server and endpoint infrastructure across both customer premises and cloud environments. This role serves as a subject matter expert and technical authority driving proactive improvements in security, automation, patching, and infrastructure standards. This role also provides mentoring to Tier 2 technicians and top tier escalation for complex issues. This position requires a high...

Position Description & Qualifications Serco is seeking a Lead Cyber Systems Administrator to lead Battlespace Systems Team for the 705th CTS Distributed Mission Operations Center - Infrastructure Development and Engineering (DMOC-IDE) team at Kirtland AFB in Albuquerque, New Mexico. This role is essential to maintaining and securing the systems that power mission-critical simulation software, network infrastructure, and Live-Virtual-Constructive (LVC) Distributed Mission Operations (DMO). The System Administrator will ensure reliable system performance, support system configuration and integration, manage vulnerabilities, and maintain compliance with DoD cybersecurity requirements across the DMOC Battlespace. In this role, you will: Install, configure, and maintain RHEL and Windows systems, servers, and mission-support applications. Manage system accounts, permissions, directory services, and system policies in Active Directory. Perform system...

Position Description & Qualifications Serco is seeking a Lead Cyber Systems Administrator to lead Battlespace Systems Team for the 705th CTS Distributed Mission Operations Center - Infrastructure Development and Engineering (DMOC-IDE) team at Kirtland AFB in Albuquerque, New Mexico. This role is essential to maintaining and securing the systems that power mission-critical simulation software, network infrastructure, and Live-Virtual-Constructive (LVC) Distributed Mission Operations (DMO). The System Administrator will ensure reliable system performance, support system configuration and integration, manage vulnerabilities, and maintain compliance with DoD cybersecurity requirements across the DMOC Battlespace. In this role, you will: Install, configure, and maintain RHEL and Windows systems, servers, and mission-support applications. Manage system accounts, permissions, directory services, and system policies in Active Directory. Perform system...

Position Description & Qualifications Looking for a Systems Administrator position that is engaging in high profile and challenging projects supporting the U.S. Navy? Serco has a great opportunity with the Naval Undersea Warfare Center (NUWC) Division supporting the Undersea Warfare Electromagnetic Systems Department, Technical Direction Agent and In-Service Engineering Agent (ISEA) for electromagnetic programs for U.S. Navy platforms, located in the beautiful surroundings of Middletown, Rhode Island. Serco supports the US. Navy MILSATCOM Systems and the NUWC Division which provides technical oversight for the implementation, integration, testing, operational support, training, integrated logistics engineering, and sustainment within the U.S Navy platforms for submarines, surface ships, aircraft, and facilities ashore. The mission and activities include overall research, development, and design oversight of Navy protected and wideband MILSATCOM systems and associated...

Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. Lensa does not hire directly for these jobs, but promotes jobs on LinkedIn on behalf of its direct clients, recruitment ad agencies, and marketing partners. Lensa partners with DirectEmployers to promote this job for General Motors. Clicking "Apply Now" or "Read more" on Lensa redirects you to the job board/employer site. Any information collected there is subject to their terms and privacy notice. Job Description IT Systems Administrator - Tooling & Equipment International (TEI) Oversee all aspects of IT for Tooling & Equipment International (TEI), encompassing infrastructure, cybersecurity, compliance, user support, automation, and manufacturing systems - while also serving as the primary liaison to GM Cybersecurity and IT teams. This includes sole responsibility for implementing and maintaining compliance with frameworks such as NIST SP 800-171, CMMC, and...

Aston Carter is partnering with a leading manufacturer in the South Suburbs for an IT Systems Admin. Description The ERP Systems and IT Manager supports, maintains and improves our ERP, related systems, and installs and maintains the hardware and software of the company Primary Duties and Responsibilities: · Responsible for maintaining a high uptime and availability of the ERP and related systems on a day to day basis. · Ensure best practices for security, reliability and usability of the systems. · Develop and deploy ad-hoc reports for end users as requested. · Provide raw data to various areas for analytics. · Manage and execute continuous improvement projects. · Maintain close relationships with department leaders to ensure best practices for systemic improvements. · Manage outside contractors/suppliers used for software maintenance and custom programming. · Provide ERP helpdesk support and training for end users. · Maintain data integrity and...

AMO, an Akima company, is looking add for a JAMF Systems Administrator with a Top-Secret clearance to the team in Summerville, SC. This full-time position will support the Naval Information Warfare Center Atlantic (NIWC Atlantic) Research, Development, Test & Evaluation (RDT&E) network as a JAMF System Administrator responsible for integrating and sustaining Apple device management solutions within a secure government infrastructure. This role provides enterprise-level Apple infrastructure support, Jamf administration, advanced troubleshooting of macOS/iOS systems, and integration of Apple device management into classified and unclassified environments. The JAMF System Administrator also mentors Tier 1-3 support personnel and interfaces directly with senior government stakeholders. Responsibilities Responsible for the overall systems infrastructure including engineering, implementation and integration, and technical services and support. Designs, implements,...