16 customer success manager jobs found

Job Description Junior IT System Administrator Intertek is continually innovating and evolving to reduce risk for consumers, brands and organizations in every sector and industry around the world. We go beyond Testing, Inspection and Certification of products: we are a Total Quality Assurance Provider to industries worldwide. Our Purpose: Bringing quality, safety, and sustainability to life This position is responsible for maintaining and proactively managing field office IT systems and infrastructure in operating condition. In addition, providing Tier3 support for escalations and project work. Reporting to the North Amer IT Manager. HERE'S WHAT YOU'LL DO ON THE JOB: Maintain all field office filesystem and data storage integrity. Perform administrative tasks as required to files servers and IT systems Monitor field site files servers for capacity, utilization, network availability and performance; troubleshoot as required Maintain central repository of all...

Job Description The candidate supports end to end service activation by coordinating with customers, architects, and vendors, performing IT&A, and ensuring all implementations meet governement standards. They manage Service Orders and TSOs, initiate device configurations, and validate customer requirements through DISN systems and databases. Their work includes designing and adjusting network configurations, coordinating circuit activations with commercial providers, and monitoring network performance to verify successful changes. The candidate applies systems analysis techniques to define functional requirements and collaborates with government project managers and customers to resolve unclear or incomplete information. Compensation: $40hr to $45/hr. Exact compensation may vary based on several factors, including skills, experience, and education. Employees in this role will enjoy a comprehensive benefits package starting on day one of employment, including options...

Position Description & Qualifications Serco is seeking a Lead Cyber Systems Administrator to lead Battlespace Systems Team for the 705th CTS Distributed Mission Operations Center - Infrastructure Development and Engineering (DMOC-IDE) team at Kirtland AFB in Albuquerque, New Mexico. This role is essential to maintaining and securing the systems that power mission-critical simulation software, network infrastructure, and Live-Virtual-Constructive (LVC) Distributed Mission Operations (DMO). The System Administrator will ensure reliable system performance, support system configuration and integration, manage vulnerabilities, and maintain compliance with DoD cybersecurity requirements across the DMOC Battlespace. In this role, you will: Install, configure, and maintain RHEL and Windows systems, servers, and mission-support applications. Manage system accounts, permissions, directory services, and system policies in Active Directory. Perform system...

Position Description & Qualifications Serco is seeking a Lead Cyber Systems Administrator to lead Battlespace Systems Team for the 705th CTS Distributed Mission Operations Center - Infrastructure Development and Engineering (DMOC-IDE) team at Kirtland AFB in Albuquerque, New Mexico. This role is essential to maintaining and securing the systems that power mission-critical simulation software, network infrastructure, and Live-Virtual-Constructive (LVC) Distributed Mission Operations (DMO). The System Administrator will ensure reliable system performance, support system configuration and integration, manage vulnerabilities, and maintain compliance with DoD cybersecurity requirements across the DMOC Battlespace. In this role, you will: Install, configure, and maintain RHEL and Windows systems, servers, and mission-support applications. Manage system accounts, permissions, directory services, and system policies in Active Directory. Perform system...

Company Description NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our global theme park destinations, consumer products, and experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, NBC Sports, Telemundo, NBC Local Stations, Bravo, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through our powerhouse film and television studios, including Universal Pictures, DreamWorks Animation, and Focus Features, and the four global television studios under the Universal Studio Group banner, and operate industry-leading theme parks and experiences around the world through Universal Destinations & Experiences, including Universal Orlando Resort, home to Universal Epic Universe, and Universal Studios...

Position Description & Qualifications Looking for a Systems Administrator position that is engaging in high profile and challenging projects supporting the U.S. Navy? Serco has a great opportunity with the Naval Undersea Warfare Center (NUWC) Division supporting the Undersea Warfare Electromagnetic Systems Department, Technical Direction Agent and In-Service Engineering Agent (ISEA) for electromagnetic programs for U.S. Navy platforms, located in the beautiful surroundings of Middletown, Rhode Island. Serco supports the US. Navy MILSATCOM Systems and the NUWC Division which provides technical oversight for the implementation, integration, testing, operational support, training, integrated logistics engineering, and sustainment within the U.S Navy platforms for submarines, surface ships, aircraft, and facilities ashore. The mission and activities include overall research, development, and design oversight of Navy protected and wideband MILSATCOM systems and associated...

Responsibilities & Qualifications RESPONSIBILITIES Analyzes and develops telecommunications networks supporting a wide range of capabilities, including voice, data, video, and/or wireless services Develops designs and plans for installation and maintenance of telecommunications systems from project inception to conclusion Analyzes the problem and the characteristics of the information to be transported Defines the problem and develops system requirements and network specifications Closely coordinates with other information system professionals to ensure proper implementation of network services In conjunction with functional users, develops alternative solutions and backup plans Desired Candidate will have experience in the following Network Protocols and Technologies : Routing and traffic shaping protocols BGP, MPLS, OSPF Remote Access VPN, Site to Site VPN, DMVPN Quality of Service (QoS) implementation and design IPV6...

Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. Lensa does not hire directly for these jobs, but promotes jobs on LinkedIn on behalf of its direct clients, recruitment ad agencies, and marketing partners. Lensa partners with DirectEmployers to promote this job for General Motors. Clicking "Apply Now" or "Read more" on Lensa redirects you to the job board/employer site. Any information collected there is subject to their terms and privacy notice. Job Description IT Systems Administrator - Tooling & Equipment International (TEI) Oversee all aspects of IT for Tooling & Equipment International (TEI), encompassing infrastructure, cybersecurity, compliance, user support, automation, and manufacturing systems - while also serving as the primary liaison to GM Cybersecurity and IT teams. This includes sole responsibility for implementing and maintaining compliance with frameworks such as NIST SP 800-171, CMMC, and...

Overview The OnBase Platform Administrator is responsible for the operational support, administration, and continued evolution of the State of Vermont's OnBase platform. This position supports multiple agencies. The incumbent will serve as both an OnBase System Administrator and Windows Systems Administrator, ensuring platform stability, security, and usability. The role collaborates with business units, application vendors, developers, and end users to maintain the environment, resolve incidents, enable new functionality, and support enterprise digital workflow and document management solutions. We Are Looking For The Following Skills Experience supporting enterprise applications, preferably document management or workflow platforms. Experience providing customer support and ticket resolution. Experience with Windows server systems administration. Experience with Microsoft Azure IaaS Certification Requirements OnBase System Administrator Certification must be...

Overview Draper is an independent, nonprofit research and development company headquartered in Cambridge, MA. The 2,000+ employees of Draper tackle important national challenges with a promise of delivering successful and usable solutions. From military defense and space exploration to biomedical engineering, lives often depend on the solutions we provide. Our multidisciplinary teams of engineers and scientists work in a collaborative environment that inspires the cross-fertilization of ideas necessary for true innovation. For more information about Draper, visit www.draper.com. Job Description Summary The Senior Classified Systems Administrator supports the day-to-day activities of users, perform system maintenance, and upkeep of Information Technology and the design, development, documentation and deployment of IT solutions. Duties include data administration, knowledge management, customer service, technical support, network services, system administration and systems...

Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. Lensa does not hire directly for these jobs, but promotes jobs on LinkedIn on behalf of its direct clients, recruitment ad agencies, and marketing partners. Lensa partners with DirectEmployers to promote this job for Northrop Grumman. Clicking "Apply Now" or "Read more" on Lensa redirects you to the job board/employer site. Any information collected there is subject to their terms and privacy notice. RELOCATION ASSISTANCE: No relocation assistance available CLEARANCE TYPE: Secret TRAVEL: Yes, 25% of the Time Description At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the...

Job Title: Systems Administrator Job Description: As a Systems Administrator, you will be responsible for ensuring the availability and integrity of both physical and virtual infrastructure for Machinery Control Systems at the Naval Surface Warfare Center Philadelphia Division. Success in this role requires significant experience with virtualized environments and technologies. Responsibilities: Provide administrative support and ensure operating systems are fully patched and updated. Become a subject matter expert to support the VDI and any MCS development activities. Provide engineering support for virtual and physical enterprise servers and sustain the VDI. Monitor system performance, configuration, maintenance, and repair of physical/virtual server and storage systems. Maintain records of system downtime and equipment inventory. Apply revisions to host system firmware and software. Collaborate with vendors to assist in support...

Job Description The Network Engineer IV - Palo Alto Prisma will be responsible for 24×7 operational support, escalation, and lifecycle management of enterprise Prisma SD WAN and Prisma Access solutions within Managed Services and Network as a Service (NaaS) environments. This role serves as a Tier 3 escalation engineer, supporting complex global, hybrid, and cloud customer networks, leading high severity incident response, and ensuring service quality, stability, and customer satisfaction. The engineer works cross functionally with Managed Services, Security, Network, Engineering, Presales, Product, and Service Management teams, while mentoring junior engineers and contributing to platform maturity, automation, and operational excellence. Key Responsibilities Provide Tier 3, 24×7 operational support for Prisma SD WAN, Prisma Access, GlobalProtect, IPsec, and FWaaS Lead major incident response, customer communications, and root cause analysis Own the full...

Job Description The Network Engineer IV - Fortinet / FortiSASE is a senior level technical engineer and Fortinet subject matter expert responsible for 24×7 operational support, escalation, and lifecycle management of enterprise FortiGate Secure SD WAN and FortiSASE solutions within Managed Services (MS) and Network as a Service (NaaS) environments. This role serves as a Tier 3 escalation engineer, supporting complex hybrid, cloud, and globally distributed customer networks while maintaining strong multi vendor networking fundamentals to support adjacent SASE and SD WAN platforms as needed. The engineer plays a direct role in service reliability, incident resolution, and customer satisfaction, collaborating closely with Managed Services Security, Network Operations, Engineering, Presales Architecture, Product, and Service Management teams, while mentoring junior engineers and contributing to operational maturity and automation initiatives. Key Responsibilities Provide...

Aston Carter is partnering with a leading manufacturer in the South Suburbs for an IT Systems Admin. Description The ERP Systems and IT Manager supports, maintains and improves our ERP, related systems, and installs and maintains the hardware and software of the company Primary Duties and Responsibilities: · Responsible for maintaining a high uptime and availability of the ERP and related systems on a day to day basis. · Ensure best practices for security, reliability and usability of the systems. · Develop and deploy ad-hoc reports for end users as requested. · Provide raw data to various areas for analytics. · Manage and execute continuous improvement projects. · Maintain close relationships with department leaders to ensure best practices for systemic improvements. · Manage outside contractors/suppliers used for software maintenance and custom programming. · Provide ERP helpdesk support and training for end users. · Maintain data integrity and...

AMO, an Akima company, is looking add for a JAMF Systems Administrator with a Top-Secret clearance to the team in Summerville, SC. This full-time position will support the Naval Information Warfare Center Atlantic (NIWC Atlantic) Research, Development, Test & Evaluation (RDT&E) network as a JAMF System Administrator responsible for integrating and sustaining Apple device management solutions within a secure government infrastructure. This role provides enterprise-level Apple infrastructure support, Jamf administration, advanced troubleshooting of macOS/iOS systems, and integration of Apple device management into classified and unclassified environments. The JAMF System Administrator also mentors Tier 1-3 support personnel and interfaces directly with senior government stakeholders. Responsibilities Responsible for the overall systems infrastructure including engineering, implementation and integration, and technical services and support. Designs, implements,...