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11 customer support representative jobs found in Boston

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Or
Senior Principal Software Engineer, Performance - AI Infrastructure Innovation
Oracle Boston, MA, USA
Job Description OCI (Oracle Cloud) AI Infrastructure Innovation team is seeking a Senior Principal Performance Engineer to lead end-to-end performance strategy and engineering across the full stack application services, runtimes, operating systems, network, storage, and underlying hardware. You will define architecture changes, establish rigorous methodologies and tooling, and drive deep-dive investigations that unlock meaningful gains in latency, throughput, efficiency, and cost. If you thrive at troubleshooting complex distributed environments, and mentoring teams to deliver measurable improvements, this role offers the opportunity to advance the state of the art. Responsibilities Responsibilities Lead the end-to-end performance architecture for critical services and platforms, setting strategy, standards, and best practices across applications, OS, network, storage, and hardware layers. Establish KPIs and benchmarking methodologies; build and maintain...

Dec 14, 2025
Or
Senior principal software engineer
Oracle Boston, MA, USA
Job Description OCI (Oracle Cloud) AI Infrastructure Innovation team is seeking a Senior Principal Performance Engineer to lead end-to-end performance strategy and engineering across the full stack application services, runtimes, operating systems, network, storage, and underlying hardware. You will define architecture changes, establish rigorous methodologies and tooling, and drive deep-dive investigations that unlock meaningful gains in latency, throughput, efficiency, and cost. If you thrive at troubleshooting complex distributed environments, and mentoring teams to deliver measurable improvements, this role offers the opportunity to advance the state of the art. Responsibilities Responsibilities Lead the end-to-end performance architecture for critical services and platforms, setting strategy, standards, and best practices across applications, OS, network, storage, and hardware layers. Establish KPIs and benchmarking methodologies; build and maintain...

Dec 14, 2025
Ry
Lead Solutions Design Engineer (remote)
Ryder Boston, MA, USA
Job Seekers can review the Job Applicant Privacy Policy by clicking here (http://ryder.com/job-applicant-privacy-policy) . Job Description : Summary Lead Solutions Design Engineers are responsible to support the growth of our Supply Chain Solutions & Dedicated Transportation Solution offerings by developing, designing and winning new business through: Designing solutions that deliver financial value to our Customers Demonstrating an understanding of our Customer's business Providing feasible designs that are aligned with our Customer's needs Helping the pursuit team with shaping wins plans consistent with our solution design Providing sustainable designs that are aligned with Ryder's operational & technical capabilities Writing and delivering a compelling proposal that influences the customer decision to select Ryder Support awarded business throughout the startup process, successfully transitioning design and proposal assumptions to Operations and...

Dec 06, 2025
General Motors
Full time
 
Staff Software Systems Engineer, Behavior Validation
General Motors Boston, MA, USA
Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. Lensa does not hire directly for these jobs, but promotes jobs on LinkedIn on behalf of its direct clients, recruitment ad agencies, and marketing partners. Lensa partners with DirectEmployers to promote this job for General Motors. Clicking "Apply Now" or "Read more" on Lensa redirects you to the job board/employer site. Any information collected there is subject to their terms and privacy notice. Job Description Role: As a Staff Software Systems Engineer on the Behavior Validation team within the AV organization, you will play a critical role in leading the strategy and execution of validation efforts for autonomous vehicle software. You will leverage your experience designing and implementing complex V&V strategies to quickly prototype, gain consensus, and move our programs forward with increased trust and efficiency. Your expertise will guide engineers in...

Dec 26, 2025
ST
Field Service Engineer
Sensata Technologies, Inc. Boston, MA, USA
Dynapower, a Sensata Technologies company, is looking for Field Service Engineers to be part of the team powering the future of clean energy and advanced industrial systems. As a Field Service Engineer, you'll play a critical hands-on role in commissioning, maintaining, and repairing state-of-the-art power conversion and generation equipment used in renewable energy, energy storage, and industrial applications. In this dynamic, customer-facing position, you'll work both independently and as part of a skilled technical team to ensure reliable, efficient system performance at customer sites across the U.S. (travel up to 50%). Your work will span commissioning of new systems, preventive maintenance, troubleshooting, and control integration-leveraging your expertise in electrical testing, communication systems, and PLC programming to maximize uptime and system longevity. This role also provides opportunities to shape the customer experience and contribute to product improvement...

Dec 26, 2025
Lensa
Internship
 
Software Engineer Embedded/Network Systems I (Intern) - United States
Lensa Boston, MA, USA
Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. Lensa does not hire directly for these jobs, but promotes jobs on LinkedIn on behalf of its direct clients, recruitment ad agencies, and marketing partners. Lensa partners with DirectEmployers to promote this job for Cisco. Clicking "Apply Now" or "Read more" on Lensa redirects you to the job board/employer site. Any information collected there is subject to their terms and privacy notice. Please note this posting is to advertise potential job opportunities. This exact role may not be open today but could open in the near future. When you apply, a Cisco representative may contact you directly if a relevant position opens. Applications are accepted until further notice. Meet the Team Our dedicated team members are engineering the foundation of Cisco's core technologies across the globe, including teams in Engineering like Common Hardware Group, Network Product Eng,...

Dec 23, 2025
Ma
Full time
 
Senior AI Delivery Engineer
Manulife Boston, MA, USA
As a Senior AI Software Engineer at John Hancock / Manulife, you will drive innovation by designing scalable AI solutions, influencing technical direction, and mentoring cross-functional teams. Your contributions will shape enterprise automation and AI adoption, delivering high-impact solutions aligned with our mission to transform digital experiences. This is a strategic opportunity to drive the development of intelligent agentic systems using Copilot and Power Platform , Salesforce Agentforce and any other low code pro code AI platforms. Position Responsibilities: Lead the translation of complex business requirements into technical specifications and system designs. Collaborate with cross-functional teams to identify and implement high-impact AI solutions. Architect and develop full-stack AI solutions, ensuring scalability and maintainability. Design and build advanced user interfaces, APIs, and backend logic for AI systems. Apply advanced coding...

Dec 22, 2025
Ma
Full time
 
Senior delivery engineer
Manulife Boston, MA, USA
As a Senior AI Software Engineer at John Hancock / Manulife, you will drive innovation by designing scalable AI solutions, influencing technical direction, and mentoring cross-functional teams. Your contributions will shape enterprise automation and AI adoption, delivering high-impact solutions aligned with our mission to transform digital experiences. This is a strategic opportunity to drive the development of intelligent agentic systems using Copilot and Power Platform , Salesforce Agentforce and any other low code pro code AI platforms. Position Responsibilities: Lead the translation of complex business requirements into technical specifications and system designs. Collaborate with cross-functional teams to identify and implement high-impact AI solutions. Architect and develop full-stack AI solutions, ensuring scalability and maintainability. Design and build advanced user interfaces, APIs, and backend logic for AI systems. Apply advanced coding...

Dec 22, 2025
Ma
Full time
 
Senior Data Engineer
Manulife Boston, MA, USA
The Opportunity John Hancock/ Manulife is looking for a technically strong hands-on, collaborative Senior Data Engineer with Informatica experience who can bring thought leadership to the table and can build fabulous experiences for our customers. Work location: Boston - USA (ideally) or Toronto - Canada Work arrangement: Hybrid - 3 days in office, 2 days from home; Remote working arrangement is not available. Position Responsibilities: Builds, codes, tests, maintain high quality software Participates in Agile sprints and ceremonies; supports rapid iteration and development Design, develop, and implement data integration solutions using Informatica PowerCenter to support business requirements. Collaborate with business analysts and stakeholders to understand data needs and translate them into technical specifications. Develop and maintain data mappings, transformations, and workflows within Informatica PowerCenter....

Dec 21, 2025
Zo
Full time
 
Software Engineer - C++ GPU Performance
Zoox Boston, MA, USA
Zoox is building the world's most advanced self-driving hardware and software solution. The efficiency demands of such a system require an expert fine tuning of both the compute hardware architecture as well as the algorithms and middleware that runs on it to achieve maximum throughput at the most optimal power levels. The Software Performance team’s mission is to analyze, optimize and provide guidance to the software and hardware teams in order to meet the required specifications. As a GPU performance software engineer within the Software Performance team, you will instrument, monitor, analyze and optimize GPU-based algorithms that are performance-critical for our solution. The scope for GPU usage ranges from traditional computer vision and deep learning architectures to complex geometric reasoning and multi-agent decision making. Your work will strongly influence design decisions of future compute platforms & resource allocation. In this role, you will:...

Dec 14, 2025
Zo
Full time
 
Software engineer - c++
Zoox Boston, MA, USA
Zoox is building the world's most advanced self-driving hardware and software solution. The efficiency demands of such a system require an expert fine tuning of both the compute hardware architecture as well as the algorithms and middleware that runs on it to achieve maximum throughput at the most optimal power levels. The Software Performance team’s mission is to analyze, optimize and provide guidance to the software and hardware teams in order to meet the required specifications. As a GPU performance software engineer within the Software Performance team, you will instrument, monitor, analyze and optimize GPU-based algorithms that are performance-critical for our solution. The scope for GPU usage ranges from traditional computer vision and deep learning architectures to complex geometric reasoning and multi-agent decision making. Your work will strongly influence design decisions of future compute platforms & resource allocation. In this role, you will:...

Dec 14, 2025
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