2 call center supervisor jobs found in Concord

Position Overview The Senior Technical Support Engineer, MI - I (Tier 1) provides highly visible remote technical support across our product lines for HCUS customers. This role focuses on more complex issue and is the second level support across our Synapse products. This engineer is expected be able to resolve most of the cases that are presented to them and responsible for documenting more in-depth evaluations of issues that they are unable to resolve. This engineer must be comfortable with making decisions while working on these more complex issues. This role requires a firm grasp of time management and organizational skills. To meet the needs of our customers, working outside normal business hours and on some weekends/holidays is required. In addition to working OT to handle workload and meet required metrics/expectations. Company Overview At FUJIFILM Healthcare Americas Corporation, we're on a mission to innovate for a healthier world, and we need passionate,...

Job Description The AI2NE Org strives to be global leaders in the RDMA cluster networking domain and enable seamless, accelerated High-Performance Compute (HPC), Artificial Intelligence and Machine Learning advancements. We envision a future where artificial intelligence and machine learning revolutionize industries, reshape societies, and unlock limitless possibilities. Our vision is to be a pioneering force, driving the development and design of state-of-the-art RDMA clusters tailored specifically for AI, ML, HPC workloads. We strive to be the go-to experts in RDMA cluster architecture, leveraging our deep understanding of the unique demands of AI/ML and HPC applications. By staying at the forefront of technological advancements, we aim to redefine the boundaries of what is possible, pushing the envelope of computational capabilities and unlocking unprecedented performance. Supports the design, deployment, and operations of a large-scale global Oracle Cloud...