5 help desk it support jobs found in Indianapolis

It's fun to work in a company where people truly BELIEVE in what they're doing! Job Description Summary: The Technical Support Engineer II (TSE) will be part of a team of support engineers as part of a fast-paced support organization with the primary mission to provide world class support to Rocket's customers and partners. The TSE will assist Rocket customers with questions and problems regarding the installation, setup, configuration and functionality of Rocket Software products. This person will troubleshoot reported symptoms to aid in the resolution process either directly for the customer or to help guide the development team in providing permanent solutions. Job Duties and responsibilities Identify and complete tasks in a fast-paced dynamic environment. Effectively and efficiently work with customers and partners to resolve reported problems. Tracking all customer contact within approved tracking systems. Required Candidate Skills:...

Job Description Responsibilities As a member of the Database Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. * Due to specific client contract requirements, this position requires that the successful candidate be a U.S. citizen Technical Skills Strong Oracle Database fundamentals - SQL tuning, indexing, execution plans, statistics, sessions, waits, locking, transactions, PL/SQL knowledge. Strong understanding of Performance Tuning methodologies including SQL Tuning ORDS architecture knowledge - connection pools, standalone/Tomcat deployment, REST calls, session management, request timeouts, logging. REST/API performance basics - HTTP latency, payload size, concurrency, network round trips, JSON processing overhead. APEX skills - Working knowledge of APEX e.g., creating pages, region/report optimization, Interactive...

HealthPlanOne's mission is to help people find the right health insurance at the right price, so they live healthier lives. We are committed to making the shopping process simpler. Our mission has never been more important than it is today. The Lead Software Engineer is responsible for the ongoing maintenance, modernization, and development of HPOne’s online and backend platforms, leveraging advanced .NET technologies. This role requires deep expertise in .NET Framework, .NET Standard, and .NET (Core/9), with hands-on experience across a diverse suite of applications including Blazor, Razor Pages, legacy WebForms, WCF, and Worker Services. The Lead Software Engineer will collaborate with cross-functional teams to design, build, and enhance scalable solutions supporting agent sales and business operations, while driving best practices in software architecture, code quality, and agile delivery. Duties/Responsibilities: Serve as a technical expert for software...

HealthPlanOne's mission is to help people find the right health insurance at the right price, so they live healthier lives. We are committed to making the shopping process simpler. Our mission has never been more important than it is today. The Lead Software Engineer is responsible for the ongoing maintenance, modernization, and development of HPOne’s online and backend platforms, leveraging advanced .NET technologies. This role requires deep expertise in .NET Framework, .NET Standard, and .NET (Core/9), with hands-on experience across a diverse suite of applications including Blazor, Razor Pages, legacy WebForms, WCF, and Worker Services. The Lead Software Engineer will collaborate with cross-functional teams to design, build, and enhance scalable solutions supporting agent sales and business operations, while driving best practices in software architecture, code quality, and agile delivery. Duties/Responsibilities: Serve as a technical expert for software...

At Red River Managed Services, we provide a welcoming and positive workplace where everyone feels valued and able to do their best work, fostering a one-team mentality. Our employees work together to foster wise decision-making that relies on data, experience, and collaboration. We seek self-motivated individuals who are open to an environment based on this teamwork and shared success. Our team works directly with our clients to create innovative solutions, challenge the status quo, and deliver first in class solutions. Our client-centric culture works to anticipate needs with an urgency to resolve issues and build long-term client relationships. We aim to expand our growing workforce with passionate individuals who are resilient in the face of uncertainty and possess a creative spirit, all while keeping the needs of our clients top of mind to foster individual and organizational success. Interested candidates must possess a desire for growth through continuous learning and...