97 agent support representative jobs found

The goal of a Senior Machine Learning Engineer at Scale is to leverage techniques in the fields of generative AI, computer vision, reinforcement learning, and agentic AI to improve Scale's products and customer experience in production environments. Our machine learning engineers take advantage of robust internal infrastructure and unique access to massive datasets to deliver improvements to our customers. Our Public Sector Machine Learning team is focused on deploying cutting-edge models to mission-critical government systems through products like Donovan and Thunderforge. Our work spans multiple modalities, with a strong focus on both large language models and computer vision. On the LLM side, we are developing agentic systems that help solve complex operational and planning challenges for government partners. This includes building agent frameworks that integrate with custom retrieval pipelines and production APIs, as well as evaluation tools to benchmark and refine agent...

Why UKG: At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That's what we do. We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you'll get flexibility that's real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters-and so do you. About the Role: We are seeking a distinguished and customer-facing Fellow AI Engineer to define and lead UKG's enterprise-wide Agentic AI strategy across the full UKG Product Suite. This role extends beyond technical excellence-it requires a seasoned AI leader who partners closely with customers, sales leaders, product teams, and engineering experts to...

Why UKG: At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That's what we do. We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you'll get flexibility that's real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters-and so do you. About the Role: We are seeking a distinguished and customer-facing Fellow AI Engineer to define and lead UKG's enterprise-wide Agentic AI strategy across the full UKG Product Suite. This role extends beyond technical excellence-it requires a seasoned AI leader who partners closely with customers, sales leaders, product teams, and engineering experts to...

Why UKG: At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That's what we do. We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you'll get flexibility that's real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters-and so do you. About the Role: We are seeking a distinguished and customer-facing Fellow AI Engineer to define and lead UKG's enterprise-wide Agentic AI strategy across the full UKG Product Suite. This role extends beyond technical excellence-it requires a seasoned AI leader who partners closely with customers, sales leaders, product teams, and engineering experts to...

Why UKG: At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That's what we do. We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you'll get flexibility that's real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters-and so do you. About the Role: We are seeking a distinguished and customer-facing Fellow AI Engineer to define and lead UKG's enterprise-wide Agentic AI strategy across the full UKG Product Suite. This role extends beyond technical excellence-it requires a seasoned AI leader who partners closely with customers, sales leaders, product teams, and engineering experts to...

Why UKG: At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That's what we do. We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you'll get flexibility that's real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters-and so do you. About the Role: We are seeking a distinguished and customer-facing Fellow AI Engineer to define and lead UKG's enterprise-wide Agentic AI strategy across the full UKG Product Suite. This role extends beyond technical excellence-it requires a seasoned AI leader who partners closely with customers, sales leaders, product teams, and engineering experts to...

Why UKG: At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That's what we do. We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you'll get flexibility that's real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters-and so do you. About the Role: We are seeking a distinguished and customer-facing Fellow AI Engineer to define and lead UKG's enterprise-wide Agentic AI strategy across the full UKG Product Suite. This role extends beyond technical excellence-it requires a seasoned AI leader who partners closely with customers, sales leaders, product teams, and engineering experts to...

Why UKG: At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That's what we do. We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you'll get flexibility that's real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters-and so do you. About the Role: We are seeking a distinguished and customer-facing Fellow AI Engineer to define and lead UKG's enterprise-wide Agentic AI strategy across the full UKG Product Suite. This role extends beyond technical excellence-it requires a seasoned AI leader who partners closely with customers, sales leaders, product teams, and engineering experts to...

Why UKG: At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That's what we do. We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you'll get flexibility that's real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters-and so do you. About the Role: We are seeking a distinguished and customer-facing Fellow AI Engineer to define and lead UKG's enterprise-wide Agentic AI strategy across the full UKG Product Suite. This role extends beyond technical excellence-it requires a seasoned AI leader who partners closely with customers, sales leaders, product teams, and engineering experts to...

Why UKG: At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That's what we do. We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you'll get flexibility that's real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters-and so do you. About the Role: We are seeking a distinguished and customer-facing Fellow AI Engineer to define and lead UKG's enterprise-wide Agentic AI strategy across the full UKG Product Suite. This role extends beyond technical excellence-it requires a seasoned AI leader who partners closely with customers, sales leaders, product teams, and engineering experts to...

Why UKG: At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That's what we do. We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you'll get flexibility that's real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters-and so do you. About the Role: We are seeking a distinguished and customer-facing Fellow AI Engineer to define and lead UKG's enterprise-wide Agentic AI strategy across the full UKG Product Suite. This role extends beyond technical excellence-it requires a seasoned AI leader who partners closely with customers, sales leaders, product teams, and engineering experts to...

Why UKG: At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That's what we do. We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you'll get flexibility that's real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters-and so do you. About the Role: We are seeking a distinguished and customer-facing Fellow AI Engineer to define and lead UKG's enterprise-wide Agentic AI strategy across the full UKG Product Suite. This role extends beyond technical excellence-it requires a seasoned AI leader who partners closely with customers, sales leaders, product teams, and engineering experts to...

Why UKG: At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That's what we do. We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you'll get flexibility that's real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters-and so do you. About the Role: We are seeking a distinguished and customer-facing Fellow AI Engineer to define and lead UKG's enterprise-wide Agentic AI strategy across the full UKG Product Suite. This role extends beyond technical excellence-it requires a seasoned AI leader who partners closely with customers, sales leaders, product teams, and engineering experts to...

Why UKG: At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That's what we do. We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you'll get flexibility that's real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters-and so do you. About the Role: We are seeking a distinguished and customer-facing Fellow AI Engineer to define and lead UKG's enterprise-wide Agentic AI strategy across the full UKG Product Suite. This role extends beyond technical excellence-it requires a seasoned AI leader who partners closely with customers, sales leaders, product teams, and engineering experts to...

Why UKG: At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That's what we do. We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you'll get flexibility that's real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters-and so do you. About the Role: We are seeking a distinguished and customer-facing Fellow AI Engineer to define and lead UKG's enterprise-wide Agentic AI strategy across the full UKG Product Suite. This role extends beyond technical excellence-it requires a seasoned AI leader who partners closely with customers, sales leaders, product teams, and engineering experts to...

Why UKG: At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That's what we do. We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you'll get flexibility that's real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters-and so do you. About the Role: We are seeking a distinguished and customer-facing Fellow AI Engineer to define and lead UKG's enterprise-wide Agentic AI strategy across the full UKG Product Suite. This role extends beyond technical excellence-it requires a seasoned AI leader who partners closely with customers, sales leaders, product teams, and engineering experts to...

Why UKG: At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That's what we do. We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you'll get flexibility that's real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters-and so do you. About the Role: We are seeking a distinguished and customer-facing Fellow AI Engineer to define and lead UKG's enterprise-wide Agentic AI strategy across the full UKG Product Suite. This role extends beyond technical excellence-it requires a seasoned AI leader who partners closely with customers, sales leaders, product teams, and engineering experts to...

Why UKG: At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That's what we do. We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you'll get flexibility that's real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters-and so do you. About the Role: We are seeking a distinguished and customer-facing Fellow AI Engineer to define and lead UKG's enterprise-wide Agentic AI strategy across the full UKG Product Suite. This role extends beyond technical excellence-it requires a seasoned AI leader who partners closely with customers, sales leaders, product teams, and engineering experts to...

Why UKG: At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That's what we do. We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you'll get flexibility that's real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters-and so do you. About the Role: We are seeking a distinguished and customer-facing Fellow AI Engineer to define and lead UKG's enterprise-wide Agentic AI strategy across the full UKG Product Suite. This role extends beyond technical excellence-it requires a seasoned AI leader who partners closely with customers, sales leaders, product teams, and engineering experts to...

Why UKG: At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That's what we do. We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you'll get flexibility that's real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters-and so do you. About the Role: We are seeking a distinguished and customer-facing Fellow AI Engineer to define and lead UKG's enterprise-wide Agentic AI strategy across the full UKG Product Suite. This role extends beyond technical excellence-it requires a seasoned AI leader who partners closely with customers, sales leaders, product teams, and engineering experts to...

Why UKG: At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That's what we do. We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you'll get flexibility that's real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters-and so do you. About the Role: We are seeking a distinguished and customer-facing Fellow AI Engineer to define and lead UKG's enterprise-wide Agentic AI strategy across the full UKG Product Suite. This role extends beyond technical excellence-it requires a seasoned AI leader who partners closely with customers, sales leaders, product teams, and engineering experts to...

Why UKG: At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That's what we do. We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you'll get flexibility that's real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters-and so do you. About the Role: We are seeking a distinguished and customer-facing Fellow AI Engineer to define and lead UKG's enterprise-wide Agentic AI strategy across the full UKG Product Suite. This role extends beyond technical excellence-it requires a seasoned AI leader who partners closely with customers, sales leaders, product teams, and engineering experts to...

Why UKG: At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That's what we do. We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you'll get flexibility that's real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters-and so do you. About the Role: We are seeking a distinguished and customer-facing Fellow AI Engineer to define and lead UKG's enterprise-wide Agentic AI strategy across the full UKG Product Suite. This role extends beyond technical excellence-it requires a seasoned AI leader who partners closely with customers, sales leaders, product teams, and engineering experts to...

Why UKG: At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That's what we do. We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you'll get flexibility that's real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters-and so do you. About the Role: We are seeking a distinguished and customer-facing Fellow AI Engineer to define and lead UKG's enterprise-wide Agentic AI strategy across the full UKG Product Suite. This role extends beyond technical excellence-it requires a seasoned AI leader who partners closely with customers, sales leaders, product teams, and engineering experts to...