69 customer service assistant jobs found

Job Description As a Facilities Technician - Mechanical, you will provide engineering ownership for the reliability, efficiency, and lifecycle performance of mission-critical mechanical and HVAC systems supporting hyperscale data centers. This role sets technical direction, resolves high-impact issues, and drives standards and upgrades that protect uptime and improve long-term performance. Key Responsibilities Define, review, and improve mechanical/HVAC architectures and designs for high-availability environments (e.g., chilled water, DX, airside, redundancy strategies). Provide Tier-3 technical escalation for complex issues, including RCA, corrective action development, and verification of sustained fixes. Develop and maintain fleet standards for cooling redundancy, controls integration, equipment selection (e.g., chillers), and energy performance. Partner on capacity planning, retrofits, and emerging initiatives (e.g., liquid cooling, efficiency...

Job Description Join Oracle's Health Data Intelligence (HDI) team as a Software Engineer 4 and contribute to the reliability, scalability, and performance of our world-class analytics platform. In this role, you will develop, maintain, and optimize the infrastructure and data pipelines that power healthcare analytics globally. You will work within a collaborative team to implement robust solutions for business intelligence and reporting, ensuring our platform handles massive datasets with precision and speed. U.S. citizenship is required for this position, as the successful candidate will be required to obtain (and maintain) a U.S. government security clearance after hire. Required Skills Infrastructure & Reliability: Experience implementing and maintaining high-availability systems with a focus on performance monitoring and fault tolerance. Data Technologies: Proficiency in Data Warehousing platforms (e.g., Vertica, Snowflake) and ETL...

Company : Highmark Health Job Description : JOB SUMMARY The job is an integral member of an agile software engineer team responsible for building scalable software applications across all digital channels to serve our customers. The position will be responsible for taking an enterprise-wide, architectural view of the solutions and the technical execution of products using the technical stack that best meets the needs of the platform. The position will collaborate with the internal/external clients and be involved in every aspect at part of the software application build process from ideation, business analysis, technical design and software development using the latest technologies and design patterns. A principal engineer may be accountable for a team of software engineers to drive and develop products meeting the needs of our clients and product roadmaps. ESSENTIAL RESPONSIBILITIES Lead the resolution of a variety of technical and business problems...

Job Description Role Overview As a Reliability Engineer, you will apply data-driven analysis and engineering problem-solving to improve availability and reduce risk across mission-critical facility systems. You will identify failure patterns early, drive corrective actions, and build tooling and metrics that improve reliability at scale. Key Responsibilities Monitor and analyze operational telemetry, alarms, and performance trends to identify emerging risks and reliability degradation. Define and track reliability KPIs; deliver concise analysis and recommendations that drive operational and engineering decisions. Develop and maintain analytics and reporting tools using Python, SQL, and/or DCIM/BMS/SCADA data sources. Support and/or lead RCAs and corrective action tracking for recurring or high-impact issues, ensuring follow-through and verification. Partner with operations and engineering teams to improve preventive strategies, automation...

Job Description This role is based remotely but if you live within a 50-mile radius of [Austin, Detroit, Milford or Mountain View], you are expected to report to that location three times a week, at minimum. The Role As a BI Engineer within the MAS Marketing Insights & Data Democratization team, you will design, develop, and maintain scalable business intelligence solutions that enable CRM performance insights across GM's customer engagement ecosystem. Your work will directly support marketing strategy, lifecycle engagement, and retention initiatives by transforming complex CRM data into actionable intelligence. You will collaborate with cross-functional teams including MarTech, CRM Strategy, and external partners to build and enhance dashboards, reporting frameworks, and data pipelines that support standardized and ad hoc CRM analytics. What You'll Do Lead the development and automation of Power BI dashboards for CRM performance, including lifecycle...

Company : Highmark Health Job Description : JOB SUMMARY The job is an integral member of an agile software engineer team responsible for building scalable software applications across all digital channels to serve our customers. The position will be responsible for taking an enterprise-wide, architectural view of the solutions and the technical execution of products using the technical stack that best meets the needs of the platform. The position will collaborate with the internal/external clients and be involved in every aspect at part of the software application build process from ideation, business analysis, technical design and software development using the latest technologies and design patterns. A principal engineer may be accountable for a team of software engineers to drive and develop products meeting the needs of our clients and product roadmaps. ESSENTIAL RESPONSIBILITIES Lead the resolution of a variety of technical and business problems...

Job Description U.S. citizenship is required for this position, as the successful candidate will be required to obtain (and maintain) a U.S. government security clearance after hire. Location: [Remote] About the Role Join Oracle's Health Data Intelligence (HDI) team as a Senior Software Engineer (IC4) and drive the reliability, scalability, and innovation of our world-class analytics platform infrastructure. In this individual contributor role, you'll architect, build, and transform cutting-edge systems that power healthcare analytics, ensuring seamless performance across massive datasets and diverse cloud environments. Collaborate with cross-functional teams to deliver robust solutions that enable business intelligence, reporting, and data-driven insights for global healthcare leaders. Required Skills Infrastructure & Reliability: Expertise in designing, implementing, and optimizing high-availability infrastructure with fault tolerance and...

Job Description Oracle's Customer Excellence Advisory Lead (CEAL) team is hiring a Principal Solutions Architect - AI Data Platform to help global customers unlock the full potential of their data. You will provide expert architectural guidance focused on designing, optimizing, and scaling modern AI/ML-centric data platforms. As a key member of Oracle's Analytics and AI Service Excellence organization, you will work closely with enterprise customers, product management, and engineering to ensure seamless adoption of Oracle AI Data Platform, Gen AI services, and associated cloud technologies. Responsibilities Key Responsibilities: Collaborate across product, engineering, and field teams to address complex AI/ML architecture challenges and ensure customer success. Deliver technical workshops, blogs, and presentations to evangelize best practices around Oracle AI Data Platform. Provide strategic guidance on data strategy, model lifecycle management, and...

Job Description U.S. citizenship is required for this position, as the successful candidate will be required to obtain (and maintain) a U.S. government security clearance after hire. Location: [Remote] About the Role Join Oracle's Health Data Intelligence (HDI) team as a Senior Software Engineer (IC4) and drive the reliability, scalability, and innovation of our world-class analytics platform infrastructure. In this individual contributor role, you'll architect, build, and transform cutting-edge systems that power healthcare analytics, ensuring seamless performance across massive datasets and diverse cloud environments. Collaborate with cross-functional teams to deliver robust solutions that enable business intelligence, reporting, and data-driven insights for global healthcare leaders. Required Skills Infrastructure & Reliability: Expertise in designing, implementing, and optimizing high-availability infrastructure with fault tolerance and...

Job Description The Role As a Staff Data Engineer within the Marketing Applied Sciences organization, you will be responsible for designing and developing high-quality, well-managed, and reusable data and analytics products (including AI/ML, Data, and Marketing solutions) for applied analytics solutions and insights. You will design, build, and optimize data engineering pipelines and marketing data products, as well as contribute to AI agents, LLM-based solutions, and Ad Ops pipelines, while owning and enforcing data and AI standards and ensuring security and compliance. Additionally, the Data Engineer will contribute to building and maintaining LLM-based AI agents using both platform-native capabilities and custom agent frameworks, integrating them with enterprise-scale AI models and data systems. Agents will include wrappers and UI to seamlessly integrate sub agents. You will also be responsible for monitoring, maintaining, and enhancing data and ML pipelines and...

Job Description Oracle Health Data Intelligence is growing and looking for a Senior Software Engineer to join the HealtheIntent - Identity Services team! This development team builds Personnel, Organization and Consumer services which are the base of the security models of the HealtheIntent Platform. These models serve to build the foundation of personnel related processing (such as scorecards, dashboard statistics), as well as to serve to help answer access questions, to both data and applications. This team builds tools and services for HealtheIntent clients who need to manage the attributes and relationships of the people and organizations affecting the health of their population. A service framework providing easy to access, responsive, scalable management via APIs and performant tooling for creation and maintenance of personnel, organizations, or consumers. Career Level - IC3 Responsibilities What you will do: Design, develop, fix, and debug software programs...

Job Description Oracle Health Data Intelligence is growing and looking for a Senior Software Engineer to join the HealtheIntent - Identity Services team! This development team builds Personnel, Organization and Consumer services which are the base of the security models of the HealtheIntent Platform. These models serve to build the foundation of personnel related processing (such as scorecards, dashboard statistics), as well as to serve to help answer access questions, to both data and applications. This team builds tools and services for HealtheIntent clients who need to manage the attributes and relationships of the people and organizations affecting the health of their population. A service framework providing easy to access, responsive, scalable management via APIs and performant tooling for creation and maintenance of personnel, organizations, or consumers. Career Level - IC3 Responsibilities What you will do: Design, develop, fix, and debug software programs...

It's fun to work in a company where people truly BELIEVE in what they're doing! Job Description Summary: Job Overview: The Senior Customer Solutions Engineer brings creativity, curiosity and passion to the role. They are technically versatile and deliver differentiated exceptional customer experiences to Rocket's customers by: · Solutioning services that allow for successful post-sales deployment of Rocket products · Solving real problems for, and delivering real value to, our customers and partners - every day · Solutioning and enabling delivery of successful services for our customers and partners with speed, precision, quality, and innovation · Demonstrating that we take commitments seriously - to our customers, to our partners, and to each other Job Overview: The Senior Customer Solutions Engineer brings creativity, curiosity and passion to the role. They are technically versatile and deliver differentiated exceptional customer experiences to Rocket's...

Job Description At Oracle, our mission to build a premier health data platform with intelligent services brings about several exciting technical challenges. As part of this team, you will accelerate architectural efforts to improve data processing latencies by orders of magnitude, create comprehensive patient health records that scale to national populations, and build a massive-scale health data lake to power intelligent health services. Healthcare applications are mission-critical, demanding world-class availability, disaster recovery, and compliance with diverse data regulations globally. In partnership with OCI engineering teams, you'll engage in the advancement and early adoption of cutting-edge big data, data lake, and data warehouse technologies. The platform has a global footprint, requiring innovation to support diverse data laws, content, and formats. We're looking for a highly skilled, experienced engineer to lead the design and implementation of high-scale,...

Job Description Oracle Health Patient Accounting comprises of a portfolio of SaaS products and services designed to fully automate insurance and patient billing while providing a first-class experience for end users. We operate with an AI-first engineering culture - engineers are expected to use AI-assisted approaches to accelerate delivery and improve quality across system design, coding, testing, documentation, and operations. We are seeking a Senior Software Engineer (IC3) to design, develop, and operate backend services and platform components to provide secure, scalable, and highly available services for our end customers. You will have the opportunity to work across the complete SDLC from architecture, development, testing, first class monitoring, to production. Responsibilities Key Responsibilities Design and implement backend services and APIs. Deliver features end-to-end: requirements clarification, technical design, implementation,...

Job Description Building off our Cloud momentum, Oracle has formed a new organization - Oracle Health & Analytics. This team focuses on product development and product strategy for Oracle Health, while building out a complete platform supporting modernized, automated healthcare. This is a net new line of business, constructed with an entrepreneurial spirit that promotes an energetic and creative environment. We are unencumbered and will need your contribution to make it an extraordinary engineering center with the focus on excellence. At Oracle Health, our mission is to improve healthcare and quality of life globally through better experience and easier access to health and research data for patients and healthcare providers. We are looking for hands-on engineers with expertise and passion in solving difficult problems using Cloud Technologies in all areas of software engineering: distributed systems, data pipelines, data management, analytics and AI/ML, identity,...

Job Description At Oracle, our mission to build a premier health data platform with intelligent services brings about several exciting technical challenges. As part of this team, you will accelerate architectural efforts to improve data processing latencies by orders of magnitude, create comprehensive patient health records that scale to national populations, and build a massive-scale health data lake to power intelligent health services. Healthcare applications are mission-critical, demanding world-class availability, disaster recovery, and compliance with diverse data regulations globally. In partnership with OCI engineering teams, you'll engage in the advancement and early adoption of cutting-edge big data, data lake, and data warehouse technologies. The platform has a global footprint, requiring innovation to support diverse data laws, content, and formats. We're looking for a highly skilled, experienced engineer to lead the design and implementation of high-scale,...

Job Description Oracle Health Patient Accounting comprises of a portfolio of SaaS products and services designed to fully automate insurance and patient billing while providing a first-class experience for end users. We operate with an AI-first engineering culture - engineers are expected to use AI-assisted approaches to accelerate delivery and improve quality across system design, coding, testing, documentation, and operations. We are seeking a Senior Software Engineer (IC3) to design, develop, and operate backend services and platform components to provide secure, scalable, and highly available services for our end customers. You will have the opportunity to work across the complete SDLC from architecture, development, testing, first class monitoring, to production. Responsibilities Key Responsibilities Design and implement backend services and APIs. Deliver features end-to-end: requirements clarification, technical design, implementation,...

Job Description Building off our Cloud momentum, Oracle has formed a new organization - Oracle Health & Analytics. This team focuses on product development and product strategy for Oracle Health, while building out a complete platform supporting modernized, automated healthcare. This is a net new line of business, constructed with an entrepreneurial spirit that promotes an energetic and creative environment. We are unencumbered and will need your contribution to make it an extraordinary engineering center with the focus on excellence. At Oracle Health, our mission is to improve healthcare and quality of life globally through better experience and easier access to health and research data for patients and healthcare providers. We are looking for hands-on engineers with expertise and passion in solving difficult problems using Cloud Technologies in all areas of software engineering: distributed systems, data pipelines, data management, analytics and AI/ML, identity,...

Job Description This position is based in Nashville, TN and includes a relocation package. We are not open to remote or other locations at this time. The Oracle Cloud Infrastructure (OCI) team can provide you the opportunity to build and operate a suite of massive scale, integrated cloud services in a broadly distributed, multi-tenant cloud environment. OCI is committed to providing the best in cloud products that meet the needs of our customers who are tackling some of the world's biggest challenges. We offer unique opportunities for smart, hands-on engineers with the expertise and passion to solve difficult problems in distributed highly available services and virtualized infrastructure using the latest technologies and AI tools. At every level, our engineers have significant technical and business impact designing and building innovative new systems to power our customer's business critical applications. What is OCI Developer and Operations platform? The OCI...

It's fun to work in a company where people truly BELIEVE in what they're doing! Job Description Summary: The Senior Sales Engineering role will support Account Executives in new and existing partner relationships, as well as, direct business in order to grow revenue opportunities. Rocket Software Sales Engineers are experienced technical professionals with an extensive enterprise software sales background who can successfully be the technical sales lead on software opportunities to progress and close business, and must function well as a member of a dynamic team, while having the ability to also work independently to progress and close business. Essential Duties and Responsibilities : Easily relate to customer challenges and provide clear, non-technical, value-based solutions. Present solutions to customers and partners with or without sales support. Support partners in all aspects of the sales process. Successfully convey technical details...

Overview At PNNL, our core capabilities are divided among major departments that we refer to as Directorates within the Lab, focused on a specific area of scientific research or other function, with its own leadership team and dedicated budget. Our Science & Technology directorates include National Security, Earth and Biological Sciences, Physical and Computational Sciences, and Energy and Environment. In addition, we have an Environmental Molecular Sciences Laboratory, a Department of Energy, Office of Science user facility housed on the PNNL campus. The National Security Directorate (NSD) drives science-based, mission-focused solutions to take on complex,?real-world?threats to our nation and the world. The AI and Data Analytics Division, part of the National Security Directorate, combines profound domain expertise and creative integration of advanced hardware and software to deliver computational solutions that address complex data and analytic challenges. Working...

Overview At PNNL, our core capabilities are divided among major departments that we refer to as Directorates within the Lab, focused on a specific area of scientific research or other function, with its own leadership team and dedicated budget. Our Science & Technology directorates include National Security, Earth and Biological Sciences, Physical and Computational Sciences, and Energy and Environment. In addition, we have an Environmental Molecular Sciences Laboratory, a Department of Energy, Office of Science user facility housed on the PNNL campus. The National Security Directorate (NSD) drives science-based, mission-focused solutions to take on complex,?real-world?threats to our nation and the world. The AI and Data Analytics Division, part of the National Security Directorate, combines profound domain expertise and creative integration of advanced hardware and software to deliver computational solutions that address complex data and analytic challenges. Working...

Brown University To view the full job posting and apply for this position, go to: https://brown.wd5.myworkdayjobs.com/en-US/staff-careers-brown/job/Engineering-Research-Center/Senior-Nanofabrication-Central-Facility-Engineer--Facility-Manager----Nanofabrication-Central-Facility-Research-Engineer--Process-Specialist_REQ207134 Job Description It is an exciting time in the core facility of Instrumentation for Molecular and Nanoscale Innovation (IMNI) of Brown University. We have a single position to hire a Senior Nanofabrication Central Facility Engineer / Facility Manager or a Nanofabrication Central Facility (NCF) Research Engineer / Process Specialist. About The Roles Senior Nanofabrication Central Facility Engineer / Facility Manager The Senior Nanofabrication Central Facility (NCF) Engineer / Facility Manager serves as the technical lead and operational manager for IMNI's Nanofabrication Central Facility, a shared-use cleanroom supporting micro- and nanofabrication...