12 customer success agent jobs found

Senior Contact Center Engineer Category: Software Development/ Engineering Main location: United States, Connecticut, Bloomfield Position ID: J0226-1987 Employment Type: Full Time U.S. - The best version of me (https://youtu.be/YSXgCJSXL44) By playing this video you consent to Google/YouTube processing your data and using cookies -Learn more (xweb.asp?clid=21001&page=cookiespolicy#integrationofyoutube) . Position Description: Position Description The best version of us starts with You! We CGI has an immediate need for Senior Contact Center Engineer / Technical Lead - Cisco & Genesys Platforms to support enterprise contact center operations. This role requires strong hands-on experience in Cisco Finesse, UCCE, and Genesys Engage environments. Candidates must have deep understanding of enterprise contact center platforms and be comfortable working in large-scale, highly available environments. This is an exciting opportunity to work in a...

Rubrik's sales organization is a united group of elite cross-functional sales professionals that help companies & government entities achieve resilience against cyberattacks, malicious insiders, and operational disruptions. We offer continuous professional development through our world class sales enablement program and our One Rubrik selling approach provides all the resources you need to exceed your goals, maximize your earnings potential and take your career to the next level. All this while doing something that truly matters, protecting the world's data. As a Sr. Sales Engineer, you will provide technical direction and business guidance to the Strategic sales team. We are seeking a self-starter who will exceed sales quotas by driving innovative technical programs, pipeline generation alongside AEs, customer demonstrations, POCs, and overseeing day-to-day account-level activities. You will be responsible for evangelizing, positioning, and architecting Rubrik's products...

At FNBO, our employees are the heart of our story-and we're committed to their success! Please see below the details of this career opportunity and how it fits into our organization's success. Summary of the Job: Responsible for implementing, administering, monitoring and troubleshooting HPE NonStop infrastructure systems. Ability to demonstrate expertise in said architecture, performance optimization, security best practices and continuous maintenance practices for critical systems. Ability to work closely with other team members, software & hardware vendors and end-users to collaboratively design technical solutions that meet business needs. Serve as a technical resource regarding the implementation and optimization of complex server-based configurations by providing expertise in various infrastructure platforms that include storage management, disaster recovery systems architecture, patch management and backup and recovery. About This Role: Sr. Systems...

Job Description At Oracle's Health Data Intelligence and Life Sciences organization, we are focused on transforming healthcare and improving the health of people globally. Whether it is helping bring new therapies to market faster or enhancing care delivery, we are transforming the experience of providers, payers, and life sciences organizations. The data platform team (Oracle Health Data Services - OHDS) is foundational to software products being built and serves the critical role of transforming, enriching, persisting and serving large-scale health and life sciences data for AI agentic and application use cases. The OHDS team is looking for a Senior Principal Software Developer to drive the data platform architecture forward. In this role you will steer strategic direction of the architecture, and serve as the technical leader responsible for design, implementation and delivery of projects building scalable data processing, storage and retrieval for agentic and...

Position Description & Qualifications Looking for an Analyst opportunity at a place you can have influence every day? Then Serco has the right opportunity for you! As the Submarine Engineer (SWSS) , you will be a part of Team Submarine located in Washington, D.C., where you will provide technical support covering a wide variety of Team Submarine logistics issues, including overall supply chain support for obsolescence resolution. As part of this dynamic team, you will be expected to bring your expertise and collaborative skills to make an impact towards our military defense and safety of our sailors. Serco supports the US Navy Team Submarine contract by supporting the acquisition of submarines. The Team Submarine concept unifies once diverse submarine-related activities into a single submarine-centric organization with the goal of eliminating traditional stovepipe structures and processes that created impediments and inefficiencies in the submarine research,...

Position Description & Qualifications Looking for an Analyst opportunity at a place you can have influence every day? Then Serco has the right opportunity for you! As the Submarine Engineer (SWSS) , you will be a part of Team Submarine located in Washington, D.C., where you will provide technical support covering a wide variety of Team Submarine logistics issues, including overall supply chain support for obsolescence resolution. As part of this dynamic team, you will be expected to bring your expertise and collaborative skills to make an impact towards our military defense and safety of our sailors. Serco supports the US Navy Team Submarine contract by supporting the acquisition of submarines. The Team Submarine concept unifies once diverse submarine-related activities into a single submarine-centric organization with the goal of eliminating traditional stovepipe structures and processes that created impediments and inefficiencies in the submarine research,...

Location: Anywhere in Country At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. At EY, our purpose is to shape the future. The insights and quality services we provide help build trust and confidence in the capital markets and economies all over the world. We develop outstanding leaders who are teamed to deliver our promises to all our stakeholders. In so doing, we play a critical role in building a better working world for our people, for our clients and for our communities. The opportunity The Platforms Practice specializes in mission-critical, intelligent platforms for the world’s most ambitious organizations. Using our product-driven, AI-centric approach, we empower organizations to build for the intelligent digital future. Our elite team of product leaders, data scientists, designers, and...

Location: Anywhere in Country At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. At EY, our purpose is to shape the future. The insights and quality services we provide help build trust and confidence in the capital markets and economies all over the world. We develop outstanding leaders who are teamed to deliver our promises to all our stakeholders. In so doing, we play a critical role in building a better working world for our people, for our clients and for our communities. The opportunity The Platforms Practice specializes in mission-critical, intelligent platforms for the world’s most ambitious organizations. Using our product-driven, AI-centric approach, we empower organizations to build for the intelligent digital future. Our elite team of product leaders, data scientists, designers, and...

Location: Anywhere in Country At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. At EY, our purpose is to shape the future. The insights and quality services we provide help build trust and confidence in the capital markets and economies all over the world. We develop outstanding leaders who are teamed to deliver our promises to all our stakeholders. In so doing, we play a critical role in building a better working world for our people, for our clients and for our communities. The opportunity The Platforms Practice specializes in mission-critical, intelligent platforms for the world’s most ambitious organizations. Using our product-driven, AI-centric approach, we empower organizations to build for the intelligent digital future. Our elite team of product leaders, data scientists, designers, and...

Location: Anywhere in Country At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. At EY, our purpose is to shape the future. The insights and quality services we provide help build trust and confidence in the capital markets and economies all over the world. We develop outstanding leaders who are teamed to deliver our promises to all our stakeholders. In so doing, we play a critical role in building a better working world for our people, for our clients and for our communities. The opportunity The Platforms Practice specializes in mission-critical, intelligent platforms for the world’s most ambitious organizations. Using our product-driven, AI-centric approach, we empower organizations to build for the intelligent digital future. Our elite team of product leaders, data scientists, designers, and...

Overview At PNNL, our core capabilities are divided among major departments that we refer to as Directorates within the Lab, focused on a specific area of scientific research or other function, with its own leadership team and dedicated budget. Our directorates related to Mission Support & Operations include Office of General Counsel, Business Services, Communications and External Engagement, Operational Systems, Communications and Information Technology, and Performance Management. At PNNL, our Computing and Information Technology organization is redefining how we work and innovate by reimagining the digital workplace. We empower research and streamline operations-making both faster, smarter, and more efficient-so our professionals can tackle some of the world's toughest challenges in science, energy, and national security. Our experts in AI, cybersecurity, design, and engineering work side by side, using real-time insights and human-centered design to break down...

CCaaS Engineer Req number: R7113 Employment type: Full time Worksite flexibility: Remote Who we are CAI is a global services firm with over 9,000 associates worldwide and a yearly revenue of $1.3 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right-whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise. Job Summary As a CCaaS Engineer, you will be responsible for designing, implementing, and maintaining our cloud-based contact center platforms. Job Description We are seeking a highly skilled and motivated CCaaS Engineer to join our dynamic team. The CCaaS Engineer is responsible for designing, implementing, and maintaining our cloud-based contact...