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22 customer support representative jobs found

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CymSTAR, LLC
Test Flight Engineer Instructor - MA
CymSTAR, LLC Chicopee, MA, USA
SUMMARY: The Test Flight Engineer Instructor will be responsible for assessing and ensuring simulator fidelity. The Test Flight Engineer Instructor will also provide Aircraft Systems/operational procedures instruction in aircraft/ classroom/ simulator and/or practical environments, as needed. Assist as Subject Matter Expert in development of curriculum for new type courses as required. May provide additional special services such as courseware review and other additional administrative duties such as publications, safety, quality audits, FCIF, scheduling, and other duties as maybe assigned, etc. ESSENTIAL DUTIES AND RESPONSBILITIES: Execute flight test plans. Provide on-site test management, data collection, briefing, debriefing, and configuration control. Annually fly aboard a C-5 in Mission Essential Personnel (MEP) status (or IAW applicable MAJCOM supplement to AFI 11-401) aboard the respective MDS during local flying missions. Support customer...

Dec 22, 2025
CymSTAR, LLC
Full time
 
Test Flight Engineer Instructor - MA
CymSTAR, LLC Chicopee, MA, USA
SUMMARY: The Test Flight Engineer Instructor will be responsible for assessing and ensuring simulator fidelity. The Test Flight Engineer Instructor will also provide Aircraft Systems/operational procedures instruction in aircraft/ classroom/ simulator and/or practical environments, as needed. Assist as Subject Matter Expert in development of curriculum for new type courses as required. May provide additional special services such as courseware review and other additional administrative duties such as publications, safety, quality audits, FCIF, scheduling, and other duties as maybe assigned, etc. ESSENTIAL DUTIES AND RESPONSBILITIES: Execute flight test plans. Provide on-site test management, data collection, briefing, debriefing, and configuration control. Annually fly aboard a C-5 in Mission Essential Personnel (MEP) status (or IAW applicable MAJCOM supplement to AFI 11-401) aboard the respective MDS during local flying missions. Support customer acceptance...

Dec 21, 2025
ABB
Full time
 
Field Application Engineer - Power Delivery (Hybrid)
ABB Quincy, MA, USA
At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we’ll give you what you need to make it happen. It won’t always be easy, growing takes grit. But at ABB, you’ll never run alone. Run what runs the world. This Position reports to: Region Field Application Engineer Leader In this role, you’ll help run what runs the world, by taking on meaningful work that drives real impact. The successful candidate will operate as the Sr. Field Application Engineer (FAE) for the Electrification business of ABB within the New England trade area. In this role, you will be the technical lead at consulting engineer, end user, EPC and design build customers, ensuring ABB products and solutions achieve a preferred/ acceptable manufacturer status in project specifications. You will work closely with the local sales team, and must be proficient applying MV/LV switchgear, switchboards,...

Dec 18, 2025
Or
Senior Principal Software Engineer, Performance - AI Infrastructure Innovation
Oracle Boston, MA, USA
Job Description OCI (Oracle Cloud) AI Infrastructure Innovation team is seeking a Senior Principal Performance Engineer to lead end-to-end performance strategy and engineering across the full stack application services, runtimes, operating systems, network, storage, and underlying hardware. You will define architecture changes, establish rigorous methodologies and tooling, and drive deep-dive investigations that unlock meaningful gains in latency, throughput, efficiency, and cost. If you thrive at troubleshooting complex distributed environments, and mentoring teams to deliver measurable improvements, this role offers the opportunity to advance the state of the art. Responsibilities Responsibilities Lead the end-to-end performance architecture for critical services and platforms, setting strategy, standards, and best practices across applications, OS, network, storage, and hardware layers. Establish KPIs and benchmarking methodologies; build and maintain...

Dec 14, 2025
Or
Senior principal software engineer
Oracle Boston, MA, USA
Job Description OCI (Oracle Cloud) AI Infrastructure Innovation team is seeking a Senior Principal Performance Engineer to lead end-to-end performance strategy and engineering across the full stack application services, runtimes, operating systems, network, storage, and underlying hardware. You will define architecture changes, establish rigorous methodologies and tooling, and drive deep-dive investigations that unlock meaningful gains in latency, throughput, efficiency, and cost. If you thrive at troubleshooting complex distributed environments, and mentoring teams to deliver measurable improvements, this role offers the opportunity to advance the state of the art. Responsibilities Responsibilities Lead the end-to-end performance architecture for critical services and platforms, setting strategy, standards, and best practices across applications, OS, network, storage, and hardware layers. Establish KPIs and benchmarking methodologies; build and maintain...

Dec 14, 2025
Ry
Lead Solutions Design Engineer (remote)
Ryder Boston, MA, USA
Job Seekers can review the Job Applicant Privacy Policy by clicking here (http://ryder.com/job-applicant-privacy-policy) . Job Description : Summary Lead Solutions Design Engineers are responsible to support the growth of our Supply Chain Solutions & Dedicated Transportation Solution offerings by developing, designing and winning new business through: Designing solutions that deliver financial value to our Customers Demonstrating an understanding of our Customer's business Providing feasible designs that are aligned with our Customer's needs Helping the pursuit team with shaping wins plans consistent with our solution design Providing sustainable designs that are aligned with Ryder's operational & technical capabilities Writing and delivering a compelling proposal that influences the customer decision to select Ryder Support awarded business throughout the startup process, successfully transitioning design and proposal assumptions to Operations and...

Dec 06, 2025
QQ
Principal Safety Systems Engineer
QinetiQ Inc Reading, MA, USA
Company Overview: We are a world-class team of professionals who deliver next generation technology and products in robotic and autonomous platforms, ground, soldier, and maritime systems in 50+ locations world-wide. Much of our work contributes to innovative research in the fields of sensor science, signal processing, data fusion, artificial intelligence (AI), machine learning (ML), and augmented reality (AR). QinetiQ US’s dedicated experts in defense, aerospace, security, and related fields all work together to explore new ways of protecting the American Warfighter, Security Forces, and Allies. Being a part of QinetiQ US means being central to the safety and security of the world around us. Partnering with our customers, we help save lives; reduce risks to society; and maintain the global infrastructure on which we all depend. Why Join QinetiQ US? If you have the courage to take on a wide variety of complex challenges, then you will experience a unique working...

Dec 06, 2025
General Motors
Full time
 
Staff Software Systems Engineer, Behavior Validation
General Motors Boston, MA, USA
Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. Lensa does not hire directly for these jobs, but promotes jobs on LinkedIn on behalf of its direct clients, recruitment ad agencies, and marketing partners. Lensa partners with DirectEmployers to promote this job for General Motors. Clicking "Apply Now" or "Read more" on Lensa redirects you to the job board/employer site. Any information collected there is subject to their terms and privacy notice. Job Description Role: As a Staff Software Systems Engineer on the Behavior Validation team within the AV organization, you will play a critical role in leading the strategy and execution of validation efforts for autonomous vehicle software. You will leverage your experience designing and implementing complex V&V strategies to quickly prototype, gain consensus, and move our programs forward with increased trust and efficiency. Your expertise will guide engineers in...

Dec 26, 2025
ST
Field Service Engineer
Sensata Technologies, Inc. Boston, MA, USA
Dynapower, a Sensata Technologies company, is looking for Field Service Engineers to be part of the team powering the future of clean energy and advanced industrial systems. As a Field Service Engineer, you'll play a critical hands-on role in commissioning, maintaining, and repairing state-of-the-art power conversion and generation equipment used in renewable energy, energy storage, and industrial applications. In this dynamic, customer-facing position, you'll work both independently and as part of a skilled technical team to ensure reliable, efficient system performance at customer sites across the U.S. (travel up to 50%). Your work will span commissioning of new systems, preventive maintenance, troubleshooting, and control integration-leveraging your expertise in electrical testing, communication systems, and PLC programming to maximize uptime and system longevity. This role also provides opportunities to shape the customer experience and contribute to product improvement...

Dec 26, 2025
Lensa
Internship
 
Software Engineer Embedded/Network Systems I (Intern) - United States
Lensa Boston, MA, USA
Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. Lensa does not hire directly for these jobs, but promotes jobs on LinkedIn on behalf of its direct clients, recruitment ad agencies, and marketing partners. Lensa partners with DirectEmployers to promote this job for Cisco. Clicking "Apply Now" or "Read more" on Lensa redirects you to the job board/employer site. Any information collected there is subject to their terms and privacy notice. Please note this posting is to advertise potential job opportunities. This exact role may not be open today but could open in the near future. When you apply, a Cisco representative may contact you directly if a relevant position opens. Applications are accepted until further notice. Meet the Team Our dedicated team members are engineering the foundation of Cisco's core technologies across the globe, including teams in Engineering like Common Hardware Group, Network Product Eng,...

Dec 23, 2025
Ma
Full time
 
Senior AI Delivery Engineer
Manulife Boston, MA, USA
As a Senior AI Software Engineer at John Hancock / Manulife, you will drive innovation by designing scalable AI solutions, influencing technical direction, and mentoring cross-functional teams. Your contributions will shape enterprise automation and AI adoption, delivering high-impact solutions aligned with our mission to transform digital experiences. This is a strategic opportunity to drive the development of intelligent agentic systems using Copilot and Power Platform , Salesforce Agentforce and any other low code pro code AI platforms. Position Responsibilities: Lead the translation of complex business requirements into technical specifications and system designs. Collaborate with cross-functional teams to identify and implement high-impact AI solutions. Architect and develop full-stack AI solutions, ensuring scalability and maintainability. Design and build advanced user interfaces, APIs, and backend logic for AI systems. Apply advanced coding...

Dec 22, 2025
Ma
Full time
 
Senior delivery engineer
Manulife Boston, MA, USA
As a Senior AI Software Engineer at John Hancock / Manulife, you will drive innovation by designing scalable AI solutions, influencing technical direction, and mentoring cross-functional teams. Your contributions will shape enterprise automation and AI adoption, delivering high-impact solutions aligned with our mission to transform digital experiences. This is a strategic opportunity to drive the development of intelligent agentic systems using Copilot and Power Platform , Salesforce Agentforce and any other low code pro code AI platforms. Position Responsibilities: Lead the translation of complex business requirements into technical specifications and system designs. Collaborate with cross-functional teams to identify and implement high-impact AI solutions. Architect and develop full-stack AI solutions, ensuring scalability and maintainability. Design and build advanced user interfaces, APIs, and backend logic for AI systems. Apply advanced coding...

Dec 22, 2025
Me
Software Tools Engineer II
Medtronic Newton, MA, USA
We anticipate the application window for this opening will close on - 19 Dec 2025 At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You'll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world. A Day in the Life At Medtronic, we bring bold ideas forward with speed and decisiveness to put patients first in everything we do. In-person exchanges are invaluable to our work. We're working a minimum of 4 days a week onsite as part of our commitment to fostering a culture of professional growth and cross-functional collaboration as we work together to engineer the extraordinary. Medtronic is seeking a motivated and detail-oriented Software Tools Engineer II to join our Cardiac Ablation Solutions Software team. In this role, you will play a critical part in enhancing and streamlining our software development, testing, and quality assurance...

Dec 21, 2025
Ma
Full time
 
Senior Data Engineer
Manulife Boston, MA, USA
The Opportunity John Hancock/ Manulife is looking for a technically strong hands-on, collaborative Senior Data Engineer with Informatica experience who can bring thought leadership to the table and can build fabulous experiences for our customers. Work location: Boston - USA (ideally) or Toronto - Canada Work arrangement: Hybrid - 3 days in office, 2 days from home; Remote working arrangement is not available. Position Responsibilities: Builds, codes, tests, maintain high quality software Participates in Agile sprints and ceremonies; supports rapid iteration and development Design, develop, and implement data integration solutions using Informatica PowerCenter to support business requirements. Collaborate with business analysts and stakeholders to understand data needs and translate them into technical specifications. Develop and maintain data mappings, transformations, and workflows within Informatica PowerCenter....

Dec 21, 2025
Me
Software engineer
Medtronic Newton, MA, USA
We anticipate the application window for this opening will close on - 19 Dec 2025 At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You'll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world. A Day in the Life At Medtronic, we bring bold ideas forward with speed and decisiveness to put patients first in everything we do. In-person exchanges are invaluable to our work. We're working a minimum of 4 days a week onsite as part of our commitment to fostering a culture of professional growth and cross-functional collaboration as we work together to engineer the extraordinary. Medtronic is seeking a motivated and detail-oriented Software Tools Engineer II to join our Cardiac Ablation Solutions Software team. In this role, you will play a critical part in enhancing and streamlining our software development, testing, and quality assurance...

Dec 21, 2025
MC
Full time
 
Application Engineer - MMIC Products
MA Com Technolgy Solutions Lowell, MA, USA
MACOM designs and manufactures semiconductor products for Data Center, Telecommunication and Industrial and Defense applications. Headquartered in Lowell, Massachusetts, MACOM has design centers and sales offices throughout North America, Europe and Asia. MACOM is certified to the ISO9001 international quality standard and ISO14001 environmental management standard. MACOM has more than 65 years of application expertise with multiple design centers, Si, GaAs and InP fabrication, manufacturing, assembly and test, and operational facilities throughout North America, Europe, and Asia. Click here to view our facilities. In addition, MACOM offers foundry services that represents a key core competency within our business. MACOM sells and distributes products globally via a sales channel comprised of a direct field sales force, authorized sales representatives and leading industry distributors. Our sales team is trained across all of our products to give our customers insights into our...

Dec 20, 2025
ST
Field Service Engineer
Sensata Technologies, Inc. Attleboro, MA, USA
Dynapower, a Sensata Technologies company, is looking for Field Service Engineers to be part of the team powering the future of clean energy and advanced industrial systems. As a Field Service Engineer, you'll play a critical hands-on role in commissioning, maintaining, and repairing state-of-the-art power conversion and generation equipment used in renewable energy, energy storage, and industrial applications. In this dynamic, customer-facing position, you'll work both independently and as part of a skilled technical team to ensure reliable, efficient system performance at customer sites across the U.S. (travel up to 50%). Your work will span commissioning of new systems, preventive maintenance, troubleshooting, and control integration-leveraging your expertise in electrical testing, communication systems, and PLC programming to maximize uptime and system longevity. This role also provides opportunities to shape the customer experience and contribute to product improvement...

Dec 19, 2025
Zo
Full time
 
Software Engineer - C++ GPU Performance
Zoox Boston, MA, USA
Zoox is building the world's most advanced self-driving hardware and software solution. The efficiency demands of such a system require an expert fine tuning of both the compute hardware architecture as well as the algorithms and middleware that runs on it to achieve maximum throughput at the most optimal power levels. The Software Performance team’s mission is to analyze, optimize and provide guidance to the software and hardware teams in order to meet the required specifications. As a GPU performance software engineer within the Software Performance team, you will instrument, monitor, analyze and optimize GPU-based algorithms that are performance-critical for our solution. The scope for GPU usage ranges from traditional computer vision and deep learning architectures to complex geometric reasoning and multi-agent decision making. Your work will strongly influence design decisions of future compute platforms & resource allocation. In this role, you will:...

Dec 14, 2025
Zo
Full time
 
Software engineer - c++
Zoox Boston, MA, USA
Zoox is building the world's most advanced self-driving hardware and software solution. The efficiency demands of such a system require an expert fine tuning of both the compute hardware architecture as well as the algorithms and middleware that runs on it to achieve maximum throughput at the most optimal power levels. The Software Performance team’s mission is to analyze, optimize and provide guidance to the software and hardware teams in order to meet the required specifications. As a GPU performance software engineer within the Software Performance team, you will instrument, monitor, analyze and optimize GPU-based algorithms that are performance-critical for our solution. The scope for GPU usage ranges from traditional computer vision and deep learning architectures to complex geometric reasoning and multi-agent decision making. Your work will strongly influence design decisions of future compute platforms & resource allocation. In this role, you will:...

Dec 14, 2025
UV
Full time
 
Supervisory Healthcare Engineer (Deputy)
US Veterans Health Administration Northampton, MA, USA
Summary This position serves as the Deputy (Assistant Chief), Engineering Service as the full alter ego of the Chief with responsibility for the professional Engineering programs such as Maintenance and Repair, Utility Plant Operations, Energy Management and Conservation Program, Safety, Fire Prevention, Industrial Hygiene, Emergency Preparedness, and Construction Project Management section at a multi-faceted and affiliated VA Medical Center, including outlying Community Based Outpatient Clinics. This job is open to The public U.S. Citizens, Nationals or those who owe allegiance to the U.S. Clarification from the agency ALL US CITIZENS - ANNUAL DETERMINATION OF STAFFING SHORTAGES: This position is being filled using the hard to fill position memo dated 10/01/2024 which waives Veterans Preference for hard to fill Hybrid vacancies. Veterans are still encouraged to apply and will be given full consideration. NOTE: The 2-page Resume requirement does...

Dec 11, 2025
SI
Full time
 
Electronics Engineer (IS-0855-14)
Smithsonian Institution Cambridge, MA, USA
Description OPENING DATE: November 25, 2025 CLOSING DATE: December 29, 2025 SERIES/GRADE: 0855/14 TYPE OF POSITION: Trust Indefinite (Non-Federal) DIVISION: Central Engineering LOCATION: Cambridge, MA AREA OF CONSIDERATION: This position is open to all qualified candidates eligible to work in the United States This position requires access to export-controlled work. The candidate must be a U.S. person (citizen, permanent resident, or national of a country eligible for approval under an export license). What are Trust Fund Positions? Trust Fund positions are unique to the Smithsonian. They are paid for from a variety of sources, including the Smithsonian endowment, revenue from our business activities, donations, grants and contracts. Trust employees are not part of the civil service, nor does trust fund employment lead to Federal status. The salary ranges for trust positions are generally the same as for federal positions and in many cases...

Nov 27, 2025
Or
Oracle Public Sector ERP Solution Engineer
Oracle Boston, MA, USA
Job Description Oracle is the world's leading Cloud ERP provider and is moving to gain market share. As part of the Oracle Solution Engineering team, you'll be selling into State and Local Government, K-12 School Districts, and Non-Profit organizations. You will work also with the sales team to work with customers to leverage and expand their Oracle application investments. A Solution Engineer must be able to demonstrate compelling solutions for the customer. This highly rewarding role will offer the opportunity for you to leverage your knowledge and skills with ERP Cloud and Public Sector knowledge and work in unison with Oracle's best field sales executives, solving complex customer problems and translating customer requirements into delivered functional solutions - a critical role in driving the continued success of Oracle's Cloud Applications in North America. Role Overview: We are looking for an individual who has experience with ERP solutions with a strong...

Nov 27, 2025
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