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14 help desk it support jobs found

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CE
Associate Engineer, CENG, Protection Support & Analysis
Consolidated Edison Company of New York, Inc. New York, NY, USA
Required Education/Experience Bachelor's Degree in Electrical Engineering and 2 years of engineering work experience in the application of relay protection systems at either the distribution or transmission level. Relevant Work Experience Possess strong technical competence, organizational skills, and attention to detail, required. Flexibility to manage multiple assignments with shifting priorities and deadlines, required. Proven analytical abilities, required. High regard for personal accountability and a strong commitment to Engineering Excellence, required. Strong oral and written communication skills, with the ability to effectively interact with subordinates, colleagues, and various levels of management, required. Computer proficiency including Microsoft Office (Word, Excel, PowerPoint), required. Protection experience, such as in setting relays, performing coordination, fault studies, developing logic, or...

Dec 27, 2025
CE
Sr Engineer, CENG, Protection Support & Analysis
Consolidated Edison Company of New York, Inc. New York, NY, USA
Required Education/Experience Bachelor's Degree in Electrical Engineering and 8 years of engineering work experience in the application of relay protection systems at either the distribution or transmission level. or Master's Degree in Electrical Engineering and 6 years of engineering work experience in the application of relay protection systems at either the distribution or transmission level. Relevant Work Experience Possess strong technical competence, organizational skills, and attention to detail, required. Flexibility to manage multiple assignments with shifting priorities and deadlines, required. Proven analytical abilities, required. High regard for personal accountability and a strong commitment to Engineering Excellence, required. Strong oral and written communication skills, with the ability to effectively interact with subordinates, colleagues, and various levels of management, required. Computer...

Dec 27, 2025
Or
Principal Support Engineer
Oracle Albany, NY, USA
Job Description As a member of the Oracle Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales customer inquiries via phone, web conferencing, and electronic means, as well as technical questions regarding the use of and troubleshooting for our Electronic Support Services. As a primary point of contact for our customers, you are responsible for facilitating customer relationships with Support and providing expert advice and assistance to our customers and Oracle employees on a diverse range of customer situations and escalated issues. Responsibilities As a Principal Support Engineer within OCI Support, you will serve as a senior technical authority specializing in the Oracle Database product family, with a focus on both Database Administration and Content Management product areas. Recognized across Oracle, partners, and customers as...

Dec 22, 2025
Fu
Lead Project Team Support Engineer
Fujifilm Albany, NY, USA
Position Overview The LEAD PROJECT TEAM SUPPORT ENGINEER-MI provides remote technical, applications and system support for HCUS customers and supported business units. This role primarily interacts with FUJI Technical Assistance Center (TAC), FUJI customers and other FUJI business units with the management, execution, and administration of operational, billable, and more in-depth projects and support. Supports complex issues where analysis of situations or data requires an in-depth evaluation of variable factors which may include customer impact, HCUS business priorities and regulatory requirements. Provides to assistance to all connected teams on technical and product knowledge and department operating procedures. To meet the needs of our customers and supported business units, working outside of normal business hours and holidays is required. Company Overview At FUJIFILM Healthcare Americas Corporation, we're on a mission to innovate for a healthier world, and we need...

Dec 19, 2025
CW
Full time
 
Production Engineer, Support tooling (Tooling and Frameworks)
CoreWeave New York, NY, USA
CoreWeave is The Essential Cloud for AI™. Built for pioneers by pioneers, CoreWeave delivers a platform of technology, tools, and teams that enables innovators to build and scale AI with confidence. Trusted by leading AI labs, startups, and global enterprises, CoreWeave combines superior infrastructure performance with deep technical expertise to accelerate breakthroughs and turn compute into capability. Founded in 2017, CoreWeave became a publicly traded company (Nasdaq: CRWV) in March 2025. Learn more at www.coreweave.com. About The Role The Production Engineering team sits at the heart of CoreWeave’s reliability efforts. In this role, you’ll partner closely with our Support/CX teams to build, operate, and evolve internal tooling that enables a “Direct‑to‑Expert” support model at scale. You’ll define and ship AI‑assisted workflows, self‑service diagnostics, and platform integrations that reduce time‑to‑resolution and improve customer experience across our cloud. What You’ll...

Dec 16, 2025
ES
Full time
 
Technical Support Engineer III (Hybrid: New York, NY - US)
Energy Solutions New York, NY, USA
Interested in joining a growing company where you will work with talented colleagues, enhance a supportive and energetic culture, and be part of the climate solution? At Energy Solutions, we focus on the big impacts. And we believe that market-based programs can be a powerful force to deliver large-scale energy, carbon, and water-use savings. Since 1995, we've harnessed that power to offer proven, performance-based solutions for our utility, government, and institutional customers. We are currently seeking an experienced  Technical Support Engineer III  to join our Information Systems Team. The Technical Support Engineer III serves as a senior technical expert and escalation point responsible for resolving complex customer issues, driving technical excellence across the support organization, and influencing product and engineering improvements. They combine deep technical knowledge with exceptional communication skills to deliver a world-class customer experience while mentoring...

Dec 14, 2025
Eliassen Group
Level 3 Support Engineer
Eliassen Group Albany, NY, USA
Level 3 Support Engineer Anywhere Type: Contract Category: Support Industry: Other Workplace Type: Remote Reference ID: JN -122025-104666 Date Posted: 12/07/2025 Shortcut: http://careers.eliassen.com/BaYLlg Description Recommended Jobs Description: Our client, a multinational IT service and consulting corporation, has an excellent opportunity for a Level 3 Support Engineer to work on a 12-month contract opportunity. Work will be fully remote within the 48 contiguous United States. As part of our Support Group, you will join an expert support team dedicated to top priority customers (hyperscalers and OEMs). This team is part of our Hyperscalers lab and works closely with our local engineering group designing these solutions. The main tasks include: This position is open to W2 consultants only. We offer a great benefits package that includes Medical, Dental, and Vision benefits, 401k with company matching, and life...

Dec 13, 2025
Randstad Technologies
Contract
 
IT Support Engineer
Randstad Technologies New York, NY, USA
Job Summary: We are seeking an IT Support contractor who will serve as the primary provider of IT support to users throughout our global enterprise. In this dynamic position, you will be exposed to multiple IT disciplines including Windows Workstation, Windows Server, MS Exchange, Linux, switches, and telecommunications. The successful candidate will have a strong interest and background in PC Hardware, desktop operating systems, and network functionality. The IT support contractor is the principal owner of service requests as well as the customer's overall satisfaction, resolving issues independently, or following appropriate escalation processes when necessary. location: New York, New York job type: Contract salary: $35 - 40 per hour work hours: 8am to 5pm education: Bachelors Responsibilities: Acting as a point of contact for end-users to receive support and maintenance for systems in a Windows and Linux environment; Effectively using your knowledge base and...

Dec 13, 2025
IG
OpenShift AWS Support Engineer
Insight Global New York, NY, USA
Job Description For $57/hr, this role focuses on managing and supporting OpenShift clusters within an AWS environment, overseeing approximately 160 nodes and 400-500 applications. The responsibilities are primarily operational, with about 90% dedicated to support and 10% to engineering tasks. Daily activities include monitoring system performance, troubleshooting issues, and ensuring reliability across the infrastructure. The position requires handling changes that may occur during off-hours and occasional work on Friday evenings. Collaboration with internal teams is essential, as well as maintaining flexibility to address urgent updates or incidents promptly. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race,...

Dec 12, 2025
Lensa
Full time
 
Senior Desktop Engineer (Hospital IT Support)
Lensa NY, USA
Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. Lensa does not hire directly for these jobs, but promotes jobs on LinkedIn on behalf of its direct clients, recruitment ad agencies, and marketing partners. Lensa partners with DirectEmployers to promote this job for HTC Global Services. Clicking "Apply Now" or "Read more" on Lensa redirects you to the job board/employer site. Any information collected there is subject to their terms and privacy notice. Knowledge, Skills & Abilities Strong sense of urgency with the ability to prioritize and multitask in a healthcare environment. Ability to work independently while also collaborating with technical and clinical teams. Excellent communication and interpersonal skills to interact with clinicians and hospital staff. High level of professionalism, attention to detail, and problem-solving capability. Ability to lift up to 50 pounds and provide hands-on support...

Dec 09, 2025
Lensa
Full time
 
Data Science Engineer - Remote
Lensa Rochester, NY, USA
Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. Lensa does not hire directly for these jobs, but promotes jobs on LinkedIn on behalf of its direct clients, recruitment ad agencies, and marketing partners. Lensa partners with DirectEmployers to promote this job for Mindex Technologies. Clicking "Apply Now" or "Read more" on Lensa redirects you to the job board/employer site. Any information collected there is subject to their terms and privacy notice. Founded in 1994 and celebrating 30 years in business, Mindex is a software development company with a rich history of demonstrated software and product development success. We specialize in agile software development, cloud professional services, and creating our own innovative products. We are proud to be recognized as the #1 Software Developer in the 2023 RBJ's Book of Lists and ranked 27th in Rochester Chamber’s Top 100 Companies. Additionally, we have maintained our...

Dec 27, 2025
Pacific Northwest National Laboratory
Senior Oracle Cloud HCM Engineer
Pacific Northwest National Laboratory Albany, NY, USA
Overview At PNNL, our core capabilities are divided among major departments that we refer to as Directorates within the Lab, focused on a specific area of scientific research or other function, with its own leadership team and dedicated budget. Our directorates related to Mission Support & Operations include Office of General Counsel, Business Services, Communications and External Engagement, Operational Systems, Communications and Information Technology, and Performance Management. At PNNL, our Computing and Information Technology organization is redefining how we work and innovate by reimagining the digital workplace. We empower research and streamline operations-making both faster, smarter, and more efficient-so our professionals can tackle some of the world's toughest challenges in science, energy, and national security. Our experts in AI, cybersecurity, design, and engineering work side by side, using real-time insights and human-centered design to break down...

Dec 21, 2025
ED
Information Technology Specialist 2 (Programming) (NY HELPS), Box PIMS-976/42201
Education Department, State Albany, NY, USA
NY HELP Yes Agency Education Department, State Title Information Technology Specialist 2 (Programming) (NY HELPS), Box PIMS-976/42201 Occupational Category I.T. Engineering, Sciences Salary Grade 18 Bargaining Unit PS&T - Professional, Scientific, and Technical (PEF) Salary Range From $66951 to $85138 Annually Employment Type Full-Time Appointment Type Permanent Jurisdictional Class Competitive Class Travel Percentage 0% Workweek Mon-Fri Hours Per Week 37.5 Workday From 9 AM To 5 PM Flextime allowed? No Mandatory overtime? No Compressed workweek allowed? No Telecommuting allowed? Yes County Albany Street Address Office of Performance Improvement and Management Services Office of Information Technology Services City Albany State NY Zip Code 12234 Duties Description The New York State Education Department's (NYSED) Office of Information Technology Services (ITS) is seeking candidates for an Information Technology Specialist 2...

Dec 06, 2025
ED
Information Technology Specialist 3 (Programming) (NY HELPS), Box PIMS-975/51795
Education Department, State Albany, NY, USA
NY HELP Yes Agency Education Department, State Title Information Technology Specialist 3 (Programming) (NY HELPS), Box PIMS-975/51795 Occupational Category I.T. Engineering, Sciences Salary Grade 23 Bargaining Unit PS&T - Professional, Scientific, and Technical (PEF) Salary Range From $86681 to $109650 Annually Employment Type Full-Time Appointment Type Permanent Jurisdictional Class Competitive Class Travel Percentage 0% Workweek Mon-Fri Hours Per Week 37.5 Workday From 9 AM To 5 PM Flextime allowed? No Mandatory overtime? No Compressed workweek allowed? No Telecommuting allowed? Yes County Albany Street Address Office of Performance Improvement and Management Services Information Technology Services Office City Albany State NY Zip Code 12234 Duties Description The New York State Education Department's Office of Information Technology Services is seeking applicants for the position of Information Technology Specialist 3...

Dec 06, 2025
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