Randstad Technologies
Madison, WI, USA
Job Summary Under the general guidance of the IT Operations Manager, this position is responsible for growing and operating the Information Technology Service Management (ITSM). This position serves as a senior-level resource and relies on extensive experience and judgment to plan and accomplish goals. This position will perform advanced desktop support including OS and application patching and troubleshooting. This position is responsible for providing in-person support, and will be onsite in Madison 4 days per week with 1 WFH day allowed. location: Madison, Wisconsin job type: Contract salary: $25 - 30 per hour work hours: 8am to 5pm education: High School Responsibilities R eceives escalated level support issues from help desk. Provide expert level technical assistance in support and preparation of desktop supported applications and hardware. Requires extensive knowledge of, and experience with, desktop technology including, but not limited to, desktop operating...

