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3 director product management jobs found in Albany

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Highmark Health
Senior Account Support Analyst - HMIG
Highmark Health Albany, NY
Company : HM Insurance Group Job Description : JOB SUMMARY This role provides critical sales account support for HM Insurance Groups' Stop Loss Business Unit, facilitating the seamless implementation and ongoing administration of group accounts. The incumbent will be instrumental in assisting the sales team by managing complex, stop loss sales cycle tasks and acting as a primary point of contact for resolving issues related to RFP intake, underwriting, account implementation, and ongoing group account service. This position requires significant expertise within the Stop Loss or employer benefits discipline and involves direct interaction with producers, clients, and sales representatives to ensure comprehensive workflow support on new business and renewal activities. The incumbent will also contribute to and manage small to medium projects within their assigned area. ESSENTIAL RESPONSIBILITIES Load and maintain group information and benefit files....

May 17, 2026
SO
Customer Support Reps
System One Albany, NY
Job Title: Customer Support Reps Location: Albany, NY Type: Contract To Hire Compensation: $18.00 Contractor Work Model: Hybrid - onsite and remote Hours: 40.0 If interested reach out directly to kimberly.spicer@sytemone.com Responsibilities Support the New York State Department of Health Medicaid Management Information System (MMIS) program by providing customer service via telephone and internet. Answer inbound calls from Medicaid Providers regarding billing or enrollment issues. Learn and understand Medicaid claims processes to assist providers effectively. Process transactions and maintain accurate database records of customer profiles. Act as a liaison for customers, ensuring their inquiries and issues are addressed promptly. Maintain knowledge of company products and customer service procedures. Requirements Minimum of 2+ years of customer service experience. Strong Microsoft Office skills (Word,...

May 01, 2026
GAP Solutions, Inc.
Human Capital Program Support Specialist III
GAP Solutions, Inc. Albany, NY
Position Objective: Provide services as a Human Capital Program Support Specialist III in support of the overall functions of NASA's Executive Services Division. The individual will provide expert guidance, advisory, staffing, technology, analytical and operational support for the following services, which include but are not limited to talent development, consulting and coaching services, project management, recruiting, classification, hiring, and staffing services, performance management, communication products and presentations development, and data analysis and reporting. It also requires understanding of Federal, NASA, and industry talent management processes, interfaces, and systems to enable the HC services. Personnel provided under this effort shall possess qualifications, experience, and skillsets consistent with the requirements of this task order, including expertise in executive services program support, staffing, data analysis, reporting, and human capital...

Apr 18, 2026
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