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4 services manager lead jobs found in Albany

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Help Desk & IT Support Albany services manager lead
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ED
Operations Support Manager 2, Box # PIMS-997/51303
Education Department, State Albany, NY, USA
NY HELP No Agency Education Department, State Title Operations Support Manager 2, Box # PIMS-997/51303 Occupational Category No Preference Salary Grade 662 Bargaining Unit M/C - Managerial/Confidential (Unrepresented) Salary Range From $103870 to $131298 Annually Employment Type Full-Time Appointment Type Permanent Jurisdictional Class Competitive Class Travel Percentage 0% Workweek Mon-Fri Hours Per Week 37.5 Workday From 9 AM To 5 PM Flextime allowed? No Mandatory overtime? No Compressed workweek allowed? No Telecommuting allowed? Yes County Albany Street Address Office of Performance Improvement and Management Services Office of Facilities and Business Services Office City Albany State NY Zip Code 12234 Duties Description The New York State Education Department's (NYSED) Office of Performance Improvement and Management Services is seeking candidates for an Operations Support Manager 2 position in the Facilities and Business...

Jan 18, 2026
ED
Full time
 
Operations Support Manager 2, Box # PIMS-997/51303
Education Department, State Albany, NY, USA
Duties Description The New York State Education Department’s (NYSED) Office of Performance Improvement and Management Services is seeking candidates for an Operations Support Manager 2 position in the Facilities and Business Services Office. The incumbent of this position will report to the Director of Facilities and Business Services. Duties of this position include, but are not limited to, the following: Assist the Director in coordinating all functions of the office, including management of facilities and capital construction project administration; Support and provide oversight of the Departments health and safety initiatives, facilities operations, lease and space planning, fleet management, security services, office services and print plant operations; Review, research and recommend administrative rules, policies and procedures as they relate to office activities and internal controls; Ensure compliance with regional, state, and industry guidelines and...

Jan 16, 2026
Highmark Health
Associate Account Support Analyst
Highmark Health Albany, NY, USA
Company : United Concordia Dental Job Description : JOB SUMMARY This job provides account support activities associated with the implementation and administration of groups and accounts. Provides assistance with non-standard benefit implementation tasks. Identifies and resolves problems related to benefit interpretations, non- standard benefits, handle rating concerns, and coordinate claim extracts and any subsequent adjudication requirements. The incumbent may have direct interaction with producers, clients and sales reps to ensure complete implementation, on-going service and all renewal activity. The incumbent is new to the role and is developing competence in performing work assignments. ESSENTIAL RESPONSIBILITIES Load and maintain group information and benefit files. Interact and provide support activities to Account Managers (For UCD: Accounts Support Analysts are account managers for all small market clients. May also be involved with managing...

Dec 22, 2025
Or
Product Support Director
Oracle Albany, NY, USA
Job Description Oracle is seeking a Director, Product Support to provide strategic and operational leadership for mission-critical support of Oracle's Developer Tools cloud and on-premise product portfolio, including Oracle Visual Builder, Oracle Machine Learning, Oracle Marketplace Forms and Reports. This role is responsible for delivering a scalable, high-reliability, and customer-centric support experience for a global enterprise customer base. The Director will lead global teams, drive operational excellence, improve customer satisfaction, and partner cross-functionally to ensure support capabilities keep pace with product innovation and customer growth. This position plays a critical role in Oracle's cloud strategy by ensuring consistent execution, strong customer advocacy, and continuous improvement across all Product Support functions. Responsibilities Define and execute the vision and strategy for Product Support, aligned with Oracle's cloud and...

Dec 22, 2025
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