15 utility jobs found in Albany

Job Description As a member of the Oracle Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales customer inquiries via phone, web conferencing, and electronic means, as well as technical questions regarding the use of and troubleshooting for our Electronic Support Services. As a primary point of contact for our customers, you are responsible for facilitating customer relationships with Support and providing expert advice and assistance to our customers and Oracle employees on a diverse range of customer situations and escalated issues. Responsibilities As a Principal Support Engineer within OCI Support, you will serve as a senior technical authority specializing in the Oracle Database product family, with a focus on both Database Administration and Content Management product areas. Recognized across Oracle, partners, and customers as...

Job Description Oracle is seeking a Director, Product Support to provide strategic and operational leadership for mission-critical support of Oracle's Developer Tools cloud and on-premise product portfolio, including Oracle Visual Builder, Oracle Machine Learning, Oracle Marketplace Forms and Reports. This role is responsible for delivering a scalable, high-reliability, and customer-centric support experience for a global enterprise customer base. The Director will lead global teams, drive operational excellence, improve customer satisfaction, and partner cross-functionally to ensure support capabilities keep pace with product innovation and customer growth. This position plays a critical role in Oracle's cloud strategy by ensuring consistent execution, strong customer advocacy, and continuous improvement across all Product Support functions. Responsibilities Define and execute the vision and strategy for Product Support, aligned with Oracle's cloud and...

Product Support Specialist Req number: R6817 Employment type: Full time Worksite flexibility: Remote Who we are CAI is a global technology services firm with over 8,500 associates worldwide and a yearly revenue of $1 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right-whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise. Job Summary As a Product Support Specialist you will provide support to a corporate tax software product. Job Description We are looking for a Product Support Specialist to remotely provide Level One technical support to a corporate tax software product. This position will be full-time and remote and 2nd shift **. What...

Become a part of our caring community and help us put health first Care Manager Support Assistants assist in ensuring TRICARE beneficiaries receive the highest quality health care for Autism Spectrum Disorder (ASD) related services in accordance with the Autism Care Demonstration (ACD). This role supports the Autism Service Navigator (ASN) by verifying eligibility for the ACD and monitoring and supporting the family for 180 to assist with any barriers to accessing services; education and initial registration into ECHO registration portal for active duty family members; assistance with regional transfers and ensuring the receiving Managed Care Support Contractor receives the appropriate paperwork; processes faxes for ECHO eligibility or other paperwork pertaining to ACD requirements such as eligibility, referrals, etc.; and identification of ABA providers and researching necessary resources to support the beneficiary. KEY ACCOUNTABILITIES Assist beneficiaries with...

Reputable, long-standing, and well-regarded local financial institution, with Community at the heart of its mission, is seeking an IT Help Desk Technician to join its team. This is a long-term, 12-month+ temporary role, with opportunity for extension. This is a fully onsite role in Colonie. Nesco offers health care coverage, paid sick time, and eligibility towards reaching paid holidays. Excellent benefits if brought on permanently by our client. Hours: M-F, 8am-5pm One Saturday per month on a rotational schedule is required. Pay: $27/hr. As the IT Help Desk Technician, you would : Respond to incoming inquiries, assess problems and issues with IT equipment and applications, and help resolve these issues via phone or ticketing system; Perform daily, end-of-month, end-of-quarter and year-end computer operations tasks; Deploy, troubleshoot and/or configure endpoints, peripherals and banking equipment; Monitor systems and report exceptions and status to...

Location: 4910 Tiedeman Road, Brooklyn Ohio The work schedule for this position is typically Monday - Friday 8:00 p.m. - 4:30 a.m. EST. Selected person will also participate in weekend testing and validation rotation.This role will support multiple functions and processes within Payment and Deposit Operations, focusing primarily on application and operational support. It is an After-Hours PDSS Analyst Position, responsible for ensuring operational continuity and support during non-standard hours across multiple critical areas, including ACH validation, CP4 VIP processing, Lockbox support, modernization projects, access control certifications, and process improvement initiatives. This role combines technical expertise with analytical skills to enhance efficiency, reduce errors, and strengthen client service reliability. Payment and Deposit Operations foster a culture founded on accountability, teamwork, leadership, intellectual curiosity, and a balanced foundation between...

Location: 4910 Tiedeman Road, Brooklyn Ohio The work schedule for this position is typically Monday - Friday 8:00 p.m. - 4:30 a.m. EST. Selected person will also participate in weekend testing and validation rotation. This role will support multiple functions and processes within Payment and Deposit Operations, focusing primarily on application and operational support. It is an After-Hours PDSS Analyst Position, responsible for ensuring operational continuity and support during non-standard hours across multiple critical areas, including ACH validation, CP4 VIP processing, Lockbox support, modernization projects, access control certifications, and process improvement initiatives. This role combines technical expertise with analytical skills to enhance efficiency, reduce errors, and strengthen client service reliability. Payment and Deposit Operations foster a culture founded on accountability, teamwork, leadership, intellectual curiosity, and a balanced foundation between...

NY HELP No Agency Attorney General, Office of the Title e-Discovery Support Specialist, Litigation Support (6416) Occupational Category Legal Salary Grade NS Bargaining Unit M/C - Managerial/Confidential (Unrepresented) Salary Range From $62223 to $62223 Annually Employment Type Full-Time Appointment Type Permanent Jurisdictional Class Exempt Class Travel Percentage 0% Workweek Mon-Fri Hours Per Week 37.5 Workday From 8:30 AM To 5 PM Flextime allowed? No Mandatory overtime? No Compressed workweek allowed? Yes Telecommuting allowed? Yes County Albany Street Address The Capitol City Albany State NY Zip Code 12224 Duties Description Administration Division Practice Technologies Group - Albany e-Discovery Support Specialist Reference No. PTG ALB EDSS_6416Application Deadline is January 16, 2026Salary is $62,223To be considered for this opportunity, submit a complete application online at ag.ny.gov/job-postingsThe Practice Technologies...

Position Overview The LEAD PROJECT TEAM SUPPORT ENGINEER-MI provides remote technical, applications and system support for HCUS customers and supported business units. This role primarily interacts with FUJI Technical Assistance Center (TAC), FUJI customers and other FUJI business units with the management, execution, and administration of operational, billable, and more in-depth projects and support. Supports complex issues where analysis of situations or data requires an in-depth evaluation of variable factors which may include customer impact, HCUS business priorities and regulatory requirements. Provides to assistance to all connected teams on technical and product knowledge and department operating procedures. To meet the needs of our customers and supported business units, working outside of normal business hours and holidays is required. Company Overview At FUJIFILM Healthcare Americas Corporation, we're on a mission to innovate for a healthier world, and we need...

Job Description As part of the Oracle Customer Success Services team, you will be a member of the international network of experts, who will contribute to global technology driven initiatives and innovation programs for continuous service improvements. Customer Success Services (CSS) is a unit within Oracle that enables long term advanced support relationships with many of Oracle's largest customers. Advanced Services Engineers (ASE) provide support in the continuous operational improvement of Oracle environments. ASEs do this by leveraging Oracle's support-based intellectual property and customers' experiences throughout their involvement with Oracle's technologies. Our goal is for every customer to gain ever-more value from their Oracle Solutions by helping them make well informed decisions regarding the implementation, management, and use of Oracle technologies. Responsibilities Key Responsibilities: Learn from experts and contribute to bring value to our...

Become a part of our caring community and help us put health first The Agent Support Representative provides timely and effective sales support to Humana's selling agents. The Agent Support Representative will handle a high volume of inbound and possible outbound phone calls to assist insurance agents with pre-enrollment inquiries including the following: agent compliance (contracting, licensing, and certification), pre-enrollment inquiries, and agent commissions. Where you Come In *: * Perform inbound and outbound calls from internal and external selling agents in a fast-paced call center. Assist agents with all pre-enrollment inquiries including compliance verification, enrollment, product, and processes. Utilize documents, websites, and local networks to research and resolve inquiries of agents, involving Member enrollment and company products. Leverage internal documentation and websites, along with online resources to investigate, guide, and...

Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. Lensa does not hire directly for these jobs, but promotes jobs on LinkedIn on behalf of its direct clients, recruitment ad agencies, and marketing partners. Lensa partners with DirectEmployers to promote this job for ASM Research, An Accenture Federal Services Company. Clicking "Apply Now" or "Read more" on Lensa redirects you to the job board/employer site. Any information collected there is subject to their terms and privacy notice. Provides ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms. Provides hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Serves as escalation point for Level 1 and Level 2 troubleshooting....

At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. From strategy to execution, the Government & Public Sector practice of Ernst & Young provides a full range of consulting and audit services to help our Federal, State, Local and Education clients implement new ideas to help achieve their mission outcomes. We deliver real change and measurable results through our diverse, high-performing teams, quality work at the highest professional standards, operational know-how from across our global organization, and creative and bold ideas that drive innovation. We enable our government clients to achieve their mission of protecting the nation and serving the people; increasing public safety; improving healthcare for our military, veterans, and citizens; delivering essential public services; and helping...

Your Future Evolves Here Evolent partners with health plans and providers to achieve better outcomes for people with most complex and costly health conditions. Working across specialties and primary care, we seek to connect the pieces of fragmented health care system and ensure people get the same level of care and compassion we would want for our loved ones. Evolent employees enjoy work/life balance, the flexibility to suit their work to their lives, and autonomy they need to get things done. We believe that people do their best work when they're supported to live their best lives, and when they feel welcome to bring their whole selves to work. That's one reason why diversity and inclusion are core to our business. Join Evolent for the mission. Stay for the culture. What You'll Be Doing: The Analyst, Application Support is a highly motivated person with excellent communication and interpersonal skills to interact with internal/external teams and application users...

NY HELP No Agency Attorney General, Office of the Title Legal Support Analyst: Prosecute Complex Financial Crime 6415 Occupational Category Legal Salary Grade NS Bargaining Unit M/C - Managerial/Confidential (Unrepresented) Salary Range From $62745 to $62745 Annually Employment Type Full-Time Appointment Type Permanent Jurisdictional Class Exempt Class Travel Percentage 0% Workweek Mon-Fri Hours Per Week 37.5 Workday From 8:30 AM To 5 PM Flextime allowed? No Mandatory overtime? No Compressed workweek allowed? Yes Telecommuting allowed? Yes County Albany Street Address The Capitol City Albany State NY Zip Code 12224 Duties Description Criminal Justice Division Criminal Enforcement and Financial Crimes Bureau - Albany Legal Support Analyst Reference No. CEFC LSA ALB_6415Salary is $62,745To be considered for this opportunity, submit a complete application online at ag.ny.gov/job-postings/other The Office of the New York State...