NavitsPartners
Allentown, PA, USA
Job Title: IT Support Specialist – Workstations & Macs Location: Harrisburg, PA (Capitol Area) Employment Type: Contract Work Hours: 8:00 AM – 4:00 PM, half-hour working lunch Job Overview: "Navitas Partners, LLC" is seeking IT Support Specialist for an exciting job in Harrisburg, PA. Key Responsibilities: Monitor incident queues, take ownership, and assist end users as needed Maintain and update support tickets with detailed documentation Provide documentation for issue resolutions to other teams Monitor and report PC issues; escalate as needed Collaborate with other teams, including SCCM, Active Directory, Security, and IT Service Desk Deploy and support PCs, laptops, and Macs in a large enterprise environment Maintain PC images, manage profiles and certificates, and troubleshoot GPOs and network name resolution Repair PCs and peripherals as needed Required Skills & Experience: 3+ years...


