2 jobs found in Ann Arbor

Summary The incumbent serves as a Medical Support Assistant (MSA) to Patient Care Services for the LTC Charles S. Kettles VA Medical Center. The MSA performs a full range of administrative and clerical duties as a member of the healthcare team. This job is open to The public U.S. Citizens, Nationals or those who owe allegiance to the U.S. Federal employees - Competitive service Current federal employees whose agencies follow the U.S. Office of Personnel Management's hiring rules and pay scales. Federal employees - Excepted service Current federal employees whose agencies have their own hiring rules, pay scales and evaluation criteria. Internal to an agency Current federal employees of the hiring agency that posted the job announcement. Clarification from the agency NOTE: The 2-page Resume requirement does not apply to this position. For more information, refer to Required Documents below. This position is open to...

Job Description The Technology Support Rep will be located in Ann Arbor, MI. The Technology Support Representative's primary responsibilities are answering calls from store locations and opening support tickets, troubleshooting when possible, and escalating tickets when needed. When not working through the call queue, the Representative will participate in training to ensure they can troubleshoot and resolve issues properly. This team remotely diagnoses and resolves routine problems including proprietary software, as well as hardware and peripheral equipment (touch screens, phones, printers, etc.) They follow up with our customers to ensure calls are resolved and closed promptly. Provide support to co-workers to ensure effective sharing of best practices Increase knowledge through continuing education classes Ideal candidates will be organized, technically savvy, have previous Help Desk experience First week of the role will be training $15/hr -...