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7 area lead jobs found in Boston

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Help Desk & IT Support Boston area lead
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WI
Full time
 
Family Support Coordinator
Work Incorporated Boston, MA, USA
Family Support Coordinator Bilingual Spanish/English Required Join Our Mission & Empower Families! Location: Boston, MA Position Type: Full-Time Position Hourly Rate: $28.21 About WORK Inc.’s Solidaridad Family Support Center WORK Inc.’s Solidaridad Family Support Center is dedicated to supporting Spanish-speaking families and individuals with intellectual and developmental disabilities (ID/DD) in the Greater Boston Area. We strive to empower families by connecting them to resources, services, and community opportunities that foster inclusion and growth. Key Responsibilities Guide families as they navigate services, benefits, and community resources Build strong relationships with local community partners and organizations Plan and facilitate family workshops, training, social events, and recreational activities Provide translation and interpretation to ensure clear, accessible communication Lead support groups, advocacy activities, and...

Dec 11, 2025
MB
Full time
 
Help Desk Analyst I
MBTA Boston, MA, USA
At the MBTA, we envision a thriving region enabled by a best-in-class transit system. Our mission is to serve the public by providing safe, reliable, and accessible transportation. MBTA’s Core Values are built around safety, service, equity, sustainability, and culture. Each employee that works for the MBTA performs their roles based on our vision, mission, and values. This includes attendance, participation, and contribution in local safety committee meetings as needed. Job Summary The Help Desk Analyst I provides IT technical support to users working on site or remotely as a first and intermediate level of support. The Help Desk Analyst I plays a pivotal role in the IT Department’s customer service strategy. As the first and intermediate line of support, the Help Desk Analyst I responds to calls, emails, and tickets in a professional and supportive way attempting to resolve as many requests as possible or assigning them to the next level of support within the organization....

Dec 26, 2025
Lensa
Full time
 
Operations Support Manager
Lensa Boston, MA, USA
Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. Lensa does not hire directly for these jobs, but promotes jobs on LinkedIn on behalf of its direct clients, recruitment ad agencies, and marketing partners. Lensa partners with DirectEmployers to promote this job for CompuCom. Clicking "Apply Now" or "Read more" on Lensa redirects you to the job board/employer site. Any information collected there is subject to their terms and privacy notice. We're looking for an experienced Operations Support Manager to lead the delivery of day-to-day services for our clients' Photolab imaging equipment. In this role, you'll oversee a team of service professionals, ensuring performance targets are met and client satisfaction remains high. You'll be at the center of operations-driving process improvements, coordinating across departments, and strengthening relationships with key clients in a fast-paced, growing environment where...

Dec 22, 2025
Highmark Health
Associate Account Support Analyst
Highmark Health Boston, MA, USA
Company : United Concordia Dental Job Description : JOB SUMMARY This job provides account support activities associated with the implementation and administration of groups and accounts. Provides assistance with non-standard benefit implementation tasks. Identifies and resolves problems related to benefit interpretations, non- standard benefits, handle rating concerns, and coordinate claim extracts and any subsequent adjudication requirements. The incumbent may have direct interaction with producers, clients and sales reps to ensure complete implementation, on-going service and all renewal activity. The incumbent is new to the role and is developing competence in performing work assignments. ESSENTIAL RESPONSIBILITIES Load and maintain group information and benefit files. Interact and provide support activities to Account Managers (For UCD: Accounts Support Analysts are account managers for all small market clients. May also be involved with managing...

Dec 22, 2025
Highmark Health
Account Support Analyst
Highmark Health Boston, MA, USA
Company : Highmark Inc. Job Description : JOB SUMMARY This job provides account support activities associated with the implementation and administration of groups and accounts. Provides assistance with non-standard benefit implementation tasks. Identifies and resolves problems related to benefit interpretations, non- standard benefits, handle rating concerns, and coordinate claim extracts and any subsequent adjudication requirements. The incumbent may have direct interaction with producers, clients and sales reps to ensure complete implementation, on-going service and all renewal activity. The incumbent has foundational knowledge and experience, is building higher-level knowledge and skills, and makes independent contributions to projects. ESSENTIAL RESPONSIBILITIES Load and maintain group information and benefit files. Interact and provide support activities to Account Managers (For UCD: Accounts Support Analysts are account managers for all small...

Dec 21, 2025
MB
Full time
 
Sr Systems Administrator, Bus Technology
MBTA Boston, MA, USA
At the MBTA, we envision a thriving region enabled by a best-in-class transit system. Our mission is to serve the public by providing safe, reliable, and accessible transportation. MBTA’s Core Values are built around safety, service, equity, sustainability, and culture. Each employee that works for the MBTA performs their roles based on our vision, mission, and values. This includes attendance, participation, and contribution in local safety committee meetings as needed. Job Summary The Senior Systems Administrator in the Technology Innovation Department (TID) will help configure, manage, and maintain the technology systems that are at the core of the bus service we deliver to our riders. These systems include vendor-provided hardware and software, such as the on-vehicle bus dispatch system. The Senior Systems Administrator will use transit-specific tools (e.g., TransitMaster, Samsara, HASTUS) and general infrastructure systems (e.g., GitHub, AWS). The Senior...

Dec 13, 2025
Lensa
Contract
 
Tier II Help Desk Technician - Journeyman
Lensa Boston, MA, USA
Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. Lensa does not hire directly for these jobs, but promotes jobs on LinkedIn on behalf of its direct clients, recruitment ad agencies, and marketing partners. Lensa partners with DirectEmployers to promote this job for ASM Research, An Accenture Federal Services Company. Clicking "Apply Now" or "Read more" on Lensa redirects you to the job board/employer site. Any information collected there is subject to their terms and privacy notice. Provides ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms. Provides hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Serves as escalation point for Level 1 and Level 2 troubleshooting....

Dec 08, 2025
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