Contract
NavitsPartners
Boston, MA
Job Title: Help Desk Analyst Location: Boston, MA (Onsite) Duration: 6 Months Contract Position Overview "Navitas Partners, LLC" is seeking a skilled and customer-focused Help Desk Analyst to provide technical support to end users in a fast-paced enterprise environment. The ideal candidate will have strong troubleshooting skills, experience with Microsoft technologies, and a commitment to delivering excellent customer service. Key Responsibilities Provide technical support and troubleshooting for a wide range of software applications and hardware systems Assist with onboarding new users, including creation of Active Directory (AD), email, application, and VPN accounts Manage Microsoft Office 365 (M365) services, including Exchange mailboxes, shared calendars, and distribution groups Assign and manage permissions for mailboxes, calendars, and file shares Support Active Directory security group memberships and on-premises file share access Monitor...

