Full time
Kitware
Clifton Park, NY, USA
As a Technical Support Specialist at Kitware, you will play a vital role on the Systems Administration team, working closely with teammates in maintaining critical infrastructure used by Kitware's research and development engineers and support staff across a diverse range of projects. In This Position You Will: Provide support for end-user hardware and software including Windows, Linux, and macOS Install, configure, and update software in accordance with policies and security requirements Manage user accounts including account creation, modification, and deactivation Support regulated and customer-sponsored computing environments, including environments subject to security clearance, as needed Handle support requests submitted via the helpdesk system Maintain hardware inventory, including ordering of equipment Act as liaison to outside vendors such as Dell and Apple, and coordinate/assist with service calls Advise on future hardware and software needs...


