12 help desk it support jobs found in Des Moines

Company : HM Insurance Group Job Description : JOB SUMMARY This role provides critical sales account support for HM Insurance Groups' Stop Loss Business Unit, facilitating the seamless implementation and ongoing administration of group accounts. The incumbent will be instrumental in assisting the sales team by managing complex, stop loss sales cycle tasks and acting as a primary point of contact for resolving issues related to RFP intake, underwriting, account implementation, and ongoing group account service. This position requires significant expertise within the Stop Loss or employer benefits discipline and involves direct interaction with producers, clients, and sales representatives to ensure comprehensive workflow support on new business and renewal activities. The incumbent will also contribute to and manage small to medium projects within their assigned area. ESSENTIAL RESPONSIBILITIES Load and maintain group information and benefit files....

This position is a half-time counseling positon devoted to District-level support to counselors as outlined in the description below. TITLE: School Counseling Support Specialist POSITION TYPE: TCHR HIRING SPECIFICATIONS: Required Education and Experience: Master’s degree in School Counseling; Iowa professional service license (or eligibility to obtain). Five (5) years successful K12 school counseling experience. Demonstrated leadership in hiring, coaching, or program coordination. Desired Education and Experience: Experience supervising interns or mentoring new counselors. Prior work with university partnerships or educator preparation programs. Bilingual or multilingual proficiency. Skills, Knowledge, and Abilities: Deep understanding of the ASCA National Model, Multi-Tiered System of Supports, and current best practices in counseling. Skill in adult learning design, facilitation, and data-driven program evaluation. Strong...

Desktop Support Specialist Req number: R7644 Employment type: Full time Worksite flexibility: Remote Who we are CAI is a global services firm with over 9,000 associates worldwide and a yearly revenue of $1.3 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right-whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise. Job Summary As a Senior Desktop Support Specialist, you will provide premier desktop support using Microsoft Entra ID, Intune and Autopilot. You will troubleshoot technical issues as well as mentor other support specialists. Job Description The Senior Desktop Support Specialist is a critical role within our IT department, responsible for...

It's fun to work in a company where people truly BELIEVE in what they're doing! Job Description Summary: The Technical Support Engineer II (TSE) will be part of a team of support engineers as part of a fast-paced support organization with the primary mission to provide world class support to Rocket's customers and partners. The TSE will assist Rocket customers with questions and problems regarding the installation, setup, configuration and functionality of Rocket Software products. This person will troubleshoot reported symptoms to aid in the resolution process either directly for the customer or to help guide the development team in providing permanent solutions. Job Duties and responsibilities Identify and complete tasks in a fast-paced dynamic environment. Effectively and efficiently work with customers and partners to resolve reported problems. Tracking all customer contact within approved tracking systems. Required Candidate Skills:...

Job Description Responsibilities As a member of the Database Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. * Due to specific client contract requirements, this position requires that the successful candidate be a U.S. citizen Technical Skills Strong Oracle Database fundamentals - SQL tuning, indexing, execution plans, statistics, sessions, waits, locking, transactions, PL/SQL knowledge. Strong understanding of Performance Tuning methodologies including SQL Tuning ORDS architecture knowledge - connection pools, standalone/Tomcat deployment, REST calls, session management, request timeouts, logging. REST/API performance basics - HTTP latency, payload size, concurrency, network round trips, JSON processing overhead. APEX skills - Working knowledge of APEX e.g., creating pages, region/report optimization, Interactive...

Requisition Number: 28355 Required Travel: 0 - 10% Employment Type: Full Time/Salaried/Exempt Anticipated Salary Range: $70,232.00 - $80,000.00 Security Clearance: Secret Level of Experience: Mid This opportunity resides with Global Security (GS). Mission Technologies' Global Security (GS) group comprises live, virtual, constructive (LVC) solutions; fleet sustainment; nuclear and environmental; and Australia business. As a trusted partner to our military customers, HII designs, develops and operates the largest LVC enterprise that prepares warfighters for cross-domain battle. With advanced technologies to enable mission readiness, HII understands that preparation requires full coordination-not readiness in piece-parts. For more than 40 years, the U.S. Navy has entrusted HII to maintain and modernize the vast majority of its fleet. With a holistic approach to life-cycle maritime defense systems-from small watercraft to submarines, surface combatants and aircraft...

Date: Apr 27, 2026 Location: Des Moines, IA, Iowa, United States Company: HII's Mission Technologies division Requisition Number: 28355 Required Travel: 0 - 10% Employment Type: Full Time/Salaried/Exempt Anticipated Salary Range: $70,232.00 - $80,000.00 Security Clearance: Secret Level of Experience: Mid This opportunity resides with Global Security (GS). Mission Technologies’ Global Security (GS) group comprises live, virtual, constructive (LVC) solutions; fleet sustainment; nuclear and environmental; and Australia business. As a trusted partner to our military customers, HII designs, develops and operates the largest LVC enterprise that prepares warfighters for cross-domain battle. With advanced technologies to enable mission readiness, HII understands that preparation requires full coordination—not readiness in piece-parts. For more than 40 years, the U.S. Navy has entrusted HII to maintain and modernize the vast majority of its...

Key Responsibilities Lead migration execution using a rolling‑wave, backlog‑driven approach (fixed time/budget, variable scope). Own the SAP master data migration domain, including: Material Master (including bundle component modeling) Customer Master (including Sold‑to alignment) Pricing Master (PIRs and condition records) Define and execute data quality and correctness gates, including foreign key validation, referential integrity checks, hierarchy validation, and cross‑system reconciliations. Partner with integration/iPaaS teams to ensure reliable publication of SAP master data to downstream systems. Support SIT/UAT cycles through data validation packs, defect triage, and iterative data reloads. Prepare for cutover activities: delta loads, freeze windows, reconciliation sign‑offs, and rollback planning. Provide hyper care support during the first two weeks post‑go‑live, including monitoring, triage, remediation, documentation, and handoff. Required...

This position is a full-time counseling positon shared between two related roles: 50% of the time will be devoted to District-level support to counselors as outlined in the School Counseling Support Specialist description below and 50% of the time will be devoted to serving as a school counselor for Cowles Montessori School (as outlined in the K-8 School Counselor description lower in this posting). Note that salary information in this positing uses the 25-26 salary schedule, as the 26-27 schedule is not yet finalized. TITLE: School Counseling Support Specialist POSITION TYPE: TCHR HIRING SPECIFICATIONS: Required Education and Experience: Master’s degree in School Counseling; Iowa professional service license (or eligibility to obtain). Five (5) years successful K12 school counseling experience. Demonstrated leadership in hiring, coaching, or program coordination. Desired Education and Experience: Experience supervising interns or...

About Us SolomonEdwardsGroup, LLC ("SolomonEdwards") is a full-service professional services firm offering financial, operational, and technology consulting and operations support. We work with some of the world's most prominent companies to help them envision and achieve a better future. We know that our consulting services are only as meaningful as the people and talent behind them, and we are committed to recruiting incredibly talented, committed, and collaborative individuals who can help us deliver exceptional client service. For more information, visit SolomonEdwards Position Summary: We are seeking a Treasury Management Support Specialist to join a leading financial services organization undergoing a major digital banking transformation across the United States. This role will provide high-touch, "white glove" support to treasury management clients during a critical Q2 Digital Banking platform conversion, ensuring a seamless transition and strong user adoption....