1 jobs found in Elgin

Work Environment This role is based in an office and warehouse facility in Elgin, IL, providing exposure to both administrative and operational aspects of the business. The standard schedule is Monday through Friday, 8:00 a.m. to 4:30 p.m., offering a consistent daytime work pattern. You will work within a supportive team culture that encourages collaboration and shared success. Job Description The Support Associate provides end-to-end service to consumables customers, managing interactions from initial inquiry through order delivery. The primary objective is to re-engage and reactivate lapsed and former customers, guiding them back to regular buying patterns through outbound calls, emails, and cold calling. This role supports a portfolio of over 4,000 products and requires a strong customer-oriented mindset, attention to detail, and a commitment to supporting organizational growth. The Support Associate responds to customer inquiries, performs inventory lookups, processes...