2 jobs found in Fort Dodge, IA

job summary: Are you a tech-savvy leader who thrives on delivering exceptional user support and coaching high-performing teams? A premier technology solutions provider is seeking a dynamic IT Customer Service Manager to lead support operations. In this role, you will champion an outstanding customer service culture, oversee day-to-day endpoint deployment and break-fix operations, and lead a dedicated team of technicians and analysts. If you are passionate about First Contact Resolution (FCR), continuous process improvement, and mentoring the next generation of IT talent, we want to hear from you!     location: Fort Dodge, Iowa job type: Permanent salary: $80,000 - 90,000 per year work hours: 8am to 5pm education: Bachelors   responsibilities: Team Leadership & Mentorship: Hire, train, coach, and manage a diverse campus support team, including Service Desk Analysts, AV/Computer Support Technicians, and part-time assistants. Operations & Service Delivery:...

Student Services Support Provider Supervisor: Principal or Director of Student Services Contract Length: 190 Job Classification: Professional Support FLSA Status: Salary Non-Exempt Job Summary Carry out valid and systematic procedures to identify students who need additional support and who are not meeting or not expected to meet the established goals of the educational program (academic, personal/social, career/vocational) for students including, but not limited to, those who struggle with social skills and appropriate behavior and who are homeless, school dropouts, returning dropouts, and potential dropouts. Develop and carry out instructional programs for at-risk students, Essential Functions Develop individualized plans to collect relevant data on identified students. Collect and analyze comprehensive student data to make educational decisions. Use discretion and independent judgment to provide at-risk students programming that aligns with the student...