1 jobs found in Greenfield

Location: Greenfield, IN (50% remote, 50% on site) Employment Type: Full-Time Compensation: $20-24/hour About the Role We are looking for a customer-focused and reliable IT Support Technician to provide tier two technical support across the organization. You’ll be the first point of contact for users needing assistance with hardware, software, and network issues. This role is ideal for someone who enjoys troubleshooting, solving problems, and helping others succeed through technology. Key Responsibilities · Serve as the primary contact for technical support via phone, email, and ticketing system. · Diagnose and resolve Tier 1–2 issues related to hardware, software, operating systems, and printers. · Set up, configure, and maintain desktops, laptops, and peripherals. · Assist with onboarding and offboarding processes, including account creation and equipment deployment. · Escalate complex issues to senior technicians or Systems Administrators as needed. ·...