NavitsPartners
Harrisburg, PA, USA
Job Title: Help Desk Analyst Location: Harrisburg, PA Position Type: Contract (6 Months) Work Arrangement: Hybrid (5 days onsite / 5 days remote) Pay Rate: $20 per hour Position Overview "Navitas Partners, LLC" is seeking a reliable and customer-focused Help Desk Analyst to support end users in a call center environment. This role involves providing first-level technical assistance, resolving common application and login issues, and escalating complex problems to Tier 2 support when necessary. The position follows a hybrid schedule after completion of initial training. Work Schedule Shift Options: 8:00 AM – 4:30 PM or 8:30 AM – 5:00 PM Training will be conducted onsite. Once fully trained, the candidate will transition into the hybrid work schedule. Key Responsibilities Provide first-level technical support via phone and email in a call center environment. Assist users with login issues, password resets,...
