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17 it support technician jobs found in Honolulu

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Ak
Help Desk Technician - Able to Obtain TS/SCI
Akima Honolulu, HI, USA
ASE is looking for a Help Desk Technician to work in Honolulu, HI. The Help Desk Technician operates as part of a key Command and Control, Communications and Cyber (C4) technical focal point. This role involves providing Tier 1 troubleshooting support for HQ executive community members, including Flag/General Officers (FOGO), in offices, quarters, and during travel. The technician also supports distinguished visitors and command-level special events and also manages communications for significant personnel within the area of responsibility. To join our team of outstanding professionals, apply today! Responsibilities Serves as the initial point of contact at the customer service desk, handling all ADP hardware, software, and networking issues for the Command. Facilitates secure and non-secure communications, supervises the installation of information systems, and acts as a liaison with external organizations such as the Navy Marine Corp Intranet and the Defense...

Feb 23, 2026
Uo
Full time
 
(Casual Hire) Research Support
University of Hawaii Honolulu, HI, USA
Description ****Applicants seeking short-term or part-time work with the University of Hawai’i may apply for Casual Hire appointments, which include administrative, professional, and technical (APT) or instructional-type positions. Because of the temporary nature of these appointments, Casual Hire employees are not eligible for most benefits provided to regular Board of Regents or Civil Service employees. Casual Hire appointments may last for up to 89 days for full-time employees, and up to 1 calendar year for part-time employees.**** Title : (Casual Hire) Research Support Position Number : Casual Hire Hiring Unit : College of Tropical Agriculture and Human Resources (CTAHR), Agricultural Diagnostic Service Center (ADSC) Location : Honolulu, Hawaii Date Posted : March 4, 2026 Closing Date : March 5, 2026 at 11:59PM HST Salary : $25.71 - $32.00 per hour Full Time/Part Time : Full-time Temporary/Permanent : Temporary Other Conditions :...

Mar 07, 2026
PE
Full time
 
Associate, Family Technical Support Analyst I
Pearson Education Services Honolulu, HI, USA
Company Summary : Pearson Virtual Schools is a leading, fully-accredited provider of high-quality, highly accountable virtual education solutions for students in grades K–12. Pearson Virtual Schools is committed to expanding quality education through technology and helping students achieve both academic and personal success. Since 2001, the company’s Connections Academy division has delivered individualized learning to students through virtual public schools and a private online academy. In the 2024-25 school year, 41 Connections Academy virtual public schools will operate in 31 states and expect to serve nearly 100,000 students in grades K-12 (some schools do not serve all grades) from across the U.S. The District Partner division meets the needs of schools, school districts, and other institutions looking to develop and enhance their online learning programs. The division overseeing District Partner clients delivers a full range of targeted digital learning solutions to the...

Feb 23, 2026
Computer Aid, Inc.
Linux Technical Support Analyst (Tues - Sat 12am - 8:30am ET)
Computer Aid, Inc. Honolulu, HI, USA
Linux Technical Support Analyst (Tues - Sat 12am - 8:30am ET) Req number: R7179 Employment type: Full time Worksite flexibility: Remote Who we are CAI is a global services firm with over 9,000 associates worldwide and a yearly revenue of $1.3 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right-whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise. Job Summary As a Linux Technical Support Analyst, you will work Tuesday - Saturday 12am - 8:30am ET to support our client's critical systems. Job Description We are in need of a Linux Technical Support Analyst to resolve application and software issues with Linux servers, databases and other critical...

Feb 22, 2026
Or
Customer Service Analyst 3-Support
Oracle Honolulu, HI, USA
Job Description As a Customer Success Manager, your focus is on advocating for customer needs and facilitating positive interactions between customers and resources across Oracle. This involves resolving post-sales non-technical customer issues and tracking our customers' overall health, success, and satisfaction. In this role, you will serve as the lead customer liaison for an assigned group of Customer accounts and facilitate one-on-one meetings with representatives from strategic accounts. You will be responsible for managing internal projects, such as creating internal training curricula and schedules, presenting across lines of business, identifying and driving productivity improvement opportunities, coordinating, preparing, and qualifying Reference referrals to support Sales efforts. In addition, you will drive the contract renewal process for Oracle Customers by ensuring their ongoing satisfaction. Contributing individually and as a team member, providing...

Feb 22, 2026
Or
Technical Analyst 3-Support
Oracle Honolulu, HI, USA
Job Description As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues. Qualifications: Bachelor's degree in Computer Science, Engineering, or a related technical field. 5+ years of proven experience supporting Oracle Analytics platforms including Oracle Analytics Cloud, Fusion Data Intelligence, Oracle's Big Data Service (BDS), DFS, DIS, Data Catalog, and Oracle Cloud Infrastructure (OCI). Strong expertise in Hadoop...

Feb 21, 2026
Fu
Technical Support Engineer, MI - II
Fujifilm Honolulu, HI, USA
Position Overview The Technical Support Engineer, MI - II (Tier II) handles remote technical support across our product lines for HCUS customers. The expectation of the position is to be versed in primary support across our Synapse products, and the ability to support more complex issues. This engineer must be comfortable with making decisions while working on these more complex issues. This role requires a firm grasp of time management and organizational skills. To meet the needs of our customers, working outside normal business hours and on some weekends/holidays is required. In addition to working OT to handle workload and meet required metrics/expectations. Company Overview At FUJIFILM Healthcare Americas Corporation, we're on a mission to innovate for a healthier world, and we need passionate, driven people like you to help us get there. Our cutting-edge healthcare solutions span diagnostic imaging, enterprise imaging, endoscopic and surgical imaging, as well as...

Feb 21, 2026
IG
Secret Deployed Support Specialist
Insight Global Honolulu, HI, USA
Job Description Provide network technical advice and assistance during the planning phase of a deployment or exercise and coordinate swift solutions to networking problems during the execution phase. Provide direct computer and network support to include router, firewall, Intrusion Detection Systems/Intrusion Prevention Systems (IDS/IPS), Domain Name System (DNS), Active Directory (AD) and Exchange, configuration, installation, maintenance and troubleshooting to USMC deployed units. Assist in the development and execution of Information Assurance (IA) training for deployed units. Provide direct support to the D-30 process. Support operational requirements for the operational environment; identify required Hardware (HW) and Software (SW); submit personnel foreign country clearance requests and obtain necessary visas; document the result of the deployment in a Government-provided template with input and conduct a post-deployment review with the Government; coordinate return of...

Feb 17, 2026
Or
Customer Service Support
Oracle Honolulu, HI, USA
Job Description This position requires onsite work in either Kansas City, MO, Orlando, Fl or Nashville, TN As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales technical & non-technical customer inquiries via phone and electronic means, as well as technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues. U.S. citizenship required due to client contracts and must be based on U.S. soil. Must be able to obtain the appropriate government security clearance applicable to your position. Responsibilities In this role, you will direct the...

Feb 16, 2026
Or
Configuration Support Analyst - Support Services
Oracle Honolulu, HI, USA
Job Description Must be based in one of the following locations: Orlando, FL Kansas City, MO Nashville, TN Position Summary The Configuration Support Analyst configures solution-related service requests and supports application maintenance within the Support Services organization. The role is responsible for requirements gathering, system configuration, workflow validation, execution of change management processes, and consultation on solution build standards across supported applications. Duties and Responsibilities Provide Level 2 customer support for technical and functional issues via phone and electronic channels Conduct scope assessment, gather requirements, and configure application solutions Execute change management procedures and validate configuration accuracy through workflow testing Troubleshoot software defects, for ongoing support activities post-implementation Deliver consultation on best...

Feb 16, 2026
Or
Configuration Support Analyst - Support Services, Federal Services
Oracle Honolulu, HI, USA
Job Description U.S. citizenship required due to client contracts. Position must be performed on U.S. soil. Ability to obtain the appropriate government security clearance is required. Must be based in one of the following locations: Orlando, FL Kansas City, MO Nashville, TN Position Summary The Configuration Support Analyst configures solution-related service requests and supports application maintenance for Federal Services clients within the Support Services organization. The role is responsible for requirements gathering, system configuration, workflow validation, execution of change management processes, and consultation on solution build standards across supported applications. Duties and Responsibilities Provide Level 2 customer support for technical and functional issues via phone and electronic channels Conduct scope assessment, gather requirements, and configure application solutions Execute change management...

Feb 15, 2026
Or
Technical Analyst 1-Support
Oracle Honolulu, HI, USA
Job Description This position requires onsite work in either Kansas City, MO, Orlando, Fl or Nashville, TN As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues. U.S. citizenship required due to client contracts and must be based on U.S. soil. Must be able to obtain the appropriate government security clearance applicable to your position. Responsibilities As an Associate Support Engineer, you will be the...

Feb 14, 2026
Le
Systems Administrator
Leidos Honolulu, HI, USA
Description Step into a role where your expertise directly strengthens the Air Force's intelligence enterprise across the Indo-Pacific. As a Systems Administrator supporting PACAF A2Y at Joint Base Pearl Harbor-Hickam, you'll operate at the center of a globally distributed mission, ensuring the reliability, security, and performance of critical JWICS-connected systems. You'll join a team trusted to sustain and modernize enterprise-level services-from Active Directory and Exchange to virtualization, backups, patching, and cross-domain solutions-while shaping the technical standards that keep PACAF's intelligence operations mission-ready. This is an opportunity to apply technical skill, influence enterprise architecture, and support operators across the Pacific in a role where system uptime isn't just a metric-it's a strategic advantage. What You'll Do Enterprise Systems Administration & Reliability Maintain and optimize core enterprise services including...

Feb 10, 2026
Cornerstone OnDemand, Inc.
Product Support Specialist
Cornerstone OnDemand, Inc. Honolulu, HI, USA
Job Title: Product Support Specialist Job Description: The Product Support Specialist is responsible for providing world-class support experiences to our customers. This role requires the individual to be trustworthy, collaborative, accountable, respectful, and innovative. They are responsible for resolving customer reported issues within the Cornerstone Galaxy product suite. The Specialist will utilize their knowledge, expertise, and exceptional soft skills to understand the customer and interpret their needs to ensure they are achieving maximum value from their Cornerstone solution In this role you will... Respond to customer cases in line with service level objectives. Triage and resolve issues as a member of the frontline support team. Follow case elevation protocols to hand off cases that require the next level of support if needed. Approach each case with a goal of ensuring Cornerstone products are performing at an optimal level by...

Feb 08, 2026
Or
Oracle Health Senior IT Support Lead and Client Success Owner
Oracle Honolulu, HI, USA
Job Description Are you motivated by building strong client relationships and solving complex challenges? Join Oracle Health as an Oracle Health Senior Support Services Owner and help transform healthcare technology for our clients. If you're passionate about making a lasting impact for both clinicians and patients, we invite you to be a part of our collaborative team. At Oracle Health, we champion innovation and continuous improvement to advance the way healthcare organizations operate. As an Oracle Health Senior Support Services Owner, you'll be at the forefront of change and incident management, working directly with our clients to ensure their electronic healthcare system runs smoothly and efficiently. Your leadership will empower seamless experiences for users and help drive excellence in daily operations. What You'll Do: Serve as the primary contact and trusted advisor for all change and incident management at a key client site, building relationships grounded...

Feb 08, 2026
WW
UTT Support Engineer
World Wide Technology Healthcare Solutions Honolulu, HI, USA
Why WWT? At World Wide Technology, we work together to make a new world happen. Our important work benefits our clients and partners as much as it does our people and communities across the globe. WWT is dedicated to achieving its mission of creating a profitable growth company that is also a Great Place to Work for All. We achieve this through our world-class culture, generous benefits and by delivering cutting-edge technology solutions for our clients. Founded in 1990, WWT is a global technology solutions provider leading the AI and Digital Revolution. WWT combines the power of strategy, execution and partnership to accelerate digital transformational outcomes for organizations around the globe. Through its Advanced Technology Center, a collaborative ecosystem of the world's most advanced hardware and software solutions, WWT helps clients and partners conceptualize, test and validate innovative technology solutions for the best business outcomes and then deploys them at...

Feb 07, 2026
Or
Customer Service Acct Mgmt Cons 4- Support (Outside CA)
Oracle Honolulu, HI, USA
Job Description As a Principal Technical Account Manager, you will be tasked with managing the client relationship for a number of Oracle Health Hosting clients. In this role, you will be the primary customer contact and act as an escalation point for client issues and will engage with the various Oracle teams to efficiently drive and resolve issues. You will closely coordinate with internal and external cross-functional teams to execute client vision and contractual objectives. You will assist with preparing client agendas and leading the weekly client meetings. Provide on-call support for Incident management and client communications for all critical incidents. Responsibilities Main contact for Oracle customers. Manages the contract, or delivery engagement as defined by Oracle Service Support (OSS). Develops and maintains relationships with senior management across lines of business and third parties. Plans and deploys support activities to ensure effective delivery...

Feb 06, 2026
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