11 help desk it support jobs found in Iowa City

Summary The Medical Support Assistant (MSA) serves within the Specialty Care Service Line with the Iowa City VA Healthcare System in Iowa City, IA. The MSA performs duties related to the receipt, intake, and indexing of health and administrative information. The incumbent will interface with personal computer (PC) applications as well as numerous Vista applications. Learn more about this agency This job is open to The public U.S. Citizens, Nationals or those who owe allegiance to the U.S. Clarification from the agency US Citizens. NOTE: The 2-page Resume requirement does not apply to this position. For more information, refer to Required Documents below. Duties The MSA is responsible for scheduling appointments, including interpreting and verifying provider orders in accordance with VHA national scheduling guidelines.Assignments at this level include, but are not limited to: scheduling, canceling, re-scheduling patient's...

Join our Business Office team at the College of Dentistry ! We are seeking a passionate and detail-oriented person to play a key role in supporting our dentistry revenue cycle. You will be contributing to our success by helping patients navigate the complexities of insurance and ensuring their financial well-being! For a full job description, please send an e-mail to COD-Requisitions@iowa.uiowa.edu. Responsibilities: o Providing financial guidance on insurance coverage, out-of-pocket costs, and down payments. o Approving student lab orders after securing required payments. o Managing Medicaid verification and updating records to ensure proper coverage. o Reviewing patient eligibility and benefits to inform providers of coverage lapses. o Educating students on insurance processes to enhance their understanding of dental business operations. o Handling patient inquiries regarding balances, setting up payment plans, and collecting payments. o Processing...

University of Iowa Health Care's department of Patient Financial Services is seeking a Revenue Cycle Representative (RCR) for an entry-level customer service and financial related position in the healthcare industry. The RCR will provide exceptional customer service to our external customers: patients, insurance contacts, etc; as well as internal customers. You will support our "Service Excellence" standards to all our customer groups, utilize tools and processes to make independent decisions and you will maintain integrity and treat internal and external customers respectfully. This position is located in a high-volume web-based application environment, and you must have a demonstrated ability to prioritize, multi-task & quickly change focus in fast-paced team environment. RCR positions can be a liaison to an assigned hospital department and must have the ability to exhibit compassion and empathy when working directly with...

The Extended Technical Support Team Lead position is a player-coach role that blends hands-on technical expertise with frontline leadership. This role serves as the primary escalation point for complex or high-impact issues, guiding IT Support Analysts and IT Support Consultants in troubleshooting, security-patch planning, and lifecycle management of Windows and MacOS environments across the University’s academic and administrative units served by Extended Technical Support. In addition to managing day-to-day ticket queues and project priorities, the Team Lead coaches staff through regular feedback, mentoring, coordinating training for service level consistency, and monitoring compliance with Information Technology Services policies, software licensing requirements, and data-security standards. This onsite role partners with campus stakeholders to anticipate technology needs, champion process improvements, and report service metrics to leadership, ensuring the team is...

The University of Iowa Libraries is seeking to hire a Web Application Developer (Digital Scholarship & Publishing Support) (PIA2/4B) in our Libraries Information Technology (LIT) department. Reporting to the Application Development lead in LIT, the Web Application Developer supports the design, development, maintenance, and modernization of custom web applications that support research, teaching, and digital scholarship across the University of Iowa. The position works in close partnership with the Research Manager in the Digital Scholarship and Publishing Studio, who serves as Product Owner and Business Analyst, providing research context, requirements definition, and stakeholder coordination. The Web Application Developer contributes technical expertise to the implementation of scalable, maintainable web solutions and complements the GIS Specialist role by focusing on general-purpose web application development rather than...

The University of Iowa Libraries is seeking to hire a Web Application Developer (Digital Scholarship & Publishing Support) (PIA2/4B) in our Libraries Information Technology (LIT) department. Reporting to the Application Development lead in LIT, the Web Application Developer supports the design, development, maintenance, and modernization of custom web applications that support research, teaching, and digital scholarship across the University of Iowa. The position works in close partnership with the Research Manager in the Digital Scholarship and Publishing Studio, who serves as Product Owner and Business Analyst, providing research context, requirements definition, and stakeholder coordination. The Web Application Developer contributes technical expertise to the implementation of scalable, maintainable web solutions and complements the GIS Specialist role by focusing on general-purpose web application development rather than geospatial systems. The position receives guidance...

University of Iowa Health Care’s department of Patient Financial Services is seeking a Revenue Cycle Representative (RCR) for an entry-level customer service and financial related position in the healthcare industry. The RCR will provide exceptional customer service to our external customers: patients, insurance contacts, etc; as well as internal customers. You will support our “Service Excellence” standards to all our customer groups, utilize tools and processes to make independent decisions and you will maintain integrity and treat internal and external customers respectfully. This position is located in a high-volume web-based application environment, and you must have a demonstrated ability to prioritize, multi-task & quickly change focus in fast-paced team environment. RCR positions can be a liaison to an assigned hospital department and must have the ability to exhibit compassion and empathy when working directly with patients and/or their families. This position is...

The College of Liberal Arts and Sciences (CLAS) intends to hire at either the Systems Analyst or Systems Administrator based on the qualifications of the successful candidate. Please indicate in your cover letter the position you wish to be considered for or indicate both. The position of Systems Analyst or Administrator for the University of Iowa College of Liberal Arts and Sciences (CLAS) works to support geographic information systems (GIS) throughout the college, and the university. This position works with the Senior GIS Administrator to offer technical support across campus (CLAS TS, ITS, etc.). This position will positioned with CLAS TS but be housed with the School of Earth, Environment, and Sustainability (SEES) where they offer instructional, technical support, hardware training, and other relevant support for things related to GIS and geospatial data. Key Responsibilities: Perform geospatial data analysis technique as needed to support faculty, staff,...

Eligibility Determinations Administrative Support Assistant Print (https://www.governmentjobs.com/careers/iowa/jobs/newprint/5321061) Apply ? Eligibility Determinations Administrative Support Assistant Salary $33,113.60 - $47,694.40 Annually Location Iowa City - 52240 - Johnson County, IA Job Type Full-time Job Number 26-02920 Agency 400 Health & Human Services - Community Access Eligibility Division Health and Human Services - Community Access Eligibility Opening Date 04/24/2026 Closing Date 5/4/2026 11:59 PM Central LinkedIn Tag #LI-POST Point of Contact Melissa Nation -melissa.nation@hhs.iowa.gov Description Benefits Questions Job Description The Iowa Department of Health and Human Services (HHS), Division of Community Access, Bureau of Eligibility Determination is seeking an Administrative Support Assistant 1 to join our team! Are you efficient, detail-oriented, and excited about helping people? The Iowa...

The University of Iowa Facilities Management, Design & Construction is seeking a Project Support Coordinator. This position provides essential administrative, organizational, and logistical support to project managers as part of an integrated project team assigned to capital improvement projects. The Project Support Coordinator ensures the efficient operation of integrated project team activities by managing documentation, coordinating communication, assisting with meeting scheduling, tracking progress, and maintaining accurate records and project file information throughout all phases of the design and construction project life cycle. This position closely collaborates with project management staff that are providing high level project management and comprehensive oversight as the owner's representative for work being performed by external architects, engineers, contractors, and vendors; and provides critical support and...

**Information Technology Services intends to hire either an IT Support Analyst (PIC1) or an IT Support Consultant (PIC2) based on the qualifications of the successful candidate. ** Do you have a strong interest in providing exceptional technical support to end users? Do you thrive in an active technical environment where no two days are the same? If so Extended Technical Support at the University of Iowa may be the place for you! Extended Technical Support, part of IT Services at the University of Iowa, is home to both IT Support Analyst and IT Support Consultants who provide direct support, consultation, guidance, and training to users and identify technical solutions. These roles are responsible for the basic design, installation, setup, and maintenance of security patches, operational integrity, and support of stand-alone and networked computer systems in both Windows PC and Macintosh environments. Key Job Duties (not all...