2 supervisor operations jobs found in Kansas City

Sun Life U.S. is one of the largest providers of employee and government benefits, helping approximately 50 million Americans access the care and coverage they need. Through employers, industry partners and government programs, Sun Life U.S. offers a portfolio of benefits and services, including dental, vision, disability, absence management, life, supplemental health, medical stop-loss insurance, and healthcare navigation. We have more than 6,400 employees and associates in our partner dental practices and operate nationwide. Visit our website to discover how Sun Life is making life brighter for our customers, partners and communities. Job Description: Sun Life embraces a hybrid work model that balances in-office collaboration with the flexibility of virtual work. Our team members and leaders are expected to foster connection and teamwork by being present in the office at least 2 days per week. As the Associate Director, Claim Support and...

A Manage r of Retirement Services Operations & Sales Support leads a team that builds infrastructure (tools, processes) to empower Retirement Client Advisors, ensuring smooth operations, efficient client service, and strategic sales growth by bridging sales/marketing, managing sales tech (CRM), analyzing performance, and driving adoption of Retirement advisory products, ultimately boosting revenue, client satisfaction, and retention. How you will spend your time: Serve as a lead technical resource for advisors, collaborating with them to resolve complex client matters and ensure high-quality service delivery. Oversee day-to-day operations, monitor service levels, produce reports, and streamline internal processes to enhance efficiency and client satisfaction, handle escalated issues, and manage client and participant engagement strategies. Develop sales support strategies, drive operational initiatives, and contribute to budget/strategic planning,...