6 health informatics analyst jobs found in Lansing

Job Description As a Customer Success Manager, your focus is on advocating for customer needs and facilitating positive interactions between customers and resources across Oracle. This involves resolving post-sales non-technical customer issues and tracking our customers' overall health, success, and satisfaction. In this role, you will serve as the lead customer liaison for an assigned group of Customer accounts and facilitate one-on-one meetings with representatives from strategic accounts. You will be responsible for managing internal projects, such as creating internal training curricula and schedules, presenting across lines of business, identifying and driving productivity improvement opportunities, coordinating, preparing, and qualifying Reference referrals to support Sales efforts. In addition, you will drive the contract renewal process for Oracle Customers by ensuring their ongoing satisfaction. Contributing individually and as a team member, providing...

Job Description As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues. Qualifications: Bachelor's degree in Computer Science, Engineering, or a related technical field. 5+ years of proven experience supporting Oracle Analytics platforms including Oracle Analytics Cloud, Fusion Data Intelligence, Oracle's Big Data Service (BDS), DFS, DIS, Data Catalog, and Oracle Cloud Infrastructure (OCI). Strong expertise in Hadoop...

Job Description The MDHHS mission is to provide opportunities, services, and programs that promote a healthy, safe, and stable environment for residents to be self-sufficient. We are committed to ensuring a diverse workforce and a work environment whereby all employees are treated with dignity, respect and fairness. For more information, please visit our MDHHS Diversity, Equity, and Inclusion Plan. This position functions as a Senior Community Transition Support Team Analyst within the Bureau of Children’s Health, Policy, and Supports, Transitional Care Program section. This position serves as an expert and provides comprehensive review and specialized analysis involving complex discharge planning for children ages 15 and under. This position works with multiple child serving systems to ensure that youth who reside in state hospitals or residential treatment programs are transitioned to community settings timely when ready for discharge, with the needed community based services...

Job Description Must be based in one of the following locations: Orlando, FL Kansas City, MO Nashville, TN Position Summary The Configuration Support Analyst configures solution-related service requests and supports application maintenance within the Support Services organization. The role is responsible for requirements gathering, system configuration, workflow validation, execution of change management processes, and consultation on solution build standards across supported applications. Duties and Responsibilities Provide Level 2 customer support for technical and functional issues via phone and electronic channels Conduct scope assessment, gather requirements, and configure application solutions Execute change management procedures and validate configuration accuracy through workflow testing Troubleshoot software defects, for ongoing support activities post-implementation Deliver consultation on best...

Job Description U.S. citizenship required due to client contracts. Position must be performed on U.S. soil. Ability to obtain the appropriate government security clearance is required. Must be based in one of the following locations: Orlando, FL Kansas City, MO Nashville, TN Position Summary The Configuration Support Analyst configures solution-related service requests and supports application maintenance for Federal Services clients within the Support Services organization. The role is responsible for requirements gathering, system configuration, workflow validation, execution of change management processes, and consultation on solution build standards across supported applications. Duties and Responsibilities Provide Level 2 customer support for technical and functional issues via phone and electronic channels Conduct scope assessment, gather requirements, and configure application solutions Execute change management...

Job Description This position requires onsite work in either Kansas City, MO, Orlando, Fl or Nashville, TN As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues. U.S. citizenship required due to client contracts and must be based on U.S. soil. Must be able to obtain the appropriate government security clearance applicable to your position. Responsibilities As an Associate Support Engineer, you will be the...