13 central jobs found in Madison

JOB REQUIREMENTS: Working under the close supervision of the Help Desk Supervisor; Bureau of Technology Management (BTM), performs Level One troubleshooting and support for all BTM provided hardware and software solutions. The IS Technical Services Professional shall comply with the Department\'s administrative rules and the agency\'s policies and procedures including those related to the Department\'s overall Reentry philosophy of using evidence-based strategies, practices and programs which target an offender\'s individual criminogenic needs and risk level. A. Provide technical assistance to all customers seeking assistance for hardware, software, application, printing, Network, and Operating System issues. (80%) A1. Respond to incoming customer requests for service promptly, courteously, and in a professional manner. Record customer information following established guidelines; verify information and enter detailed key troubleshooting information into the Incident Management...

JOB REQUIREMENTS: Our client is looking for a Help Desk Professional. Working under the close supervision of the Help Desk Supervisor. Performs Level One troubleshooting and support for all client provided hardware and software solutions. Tasks 80% - Provide technical assistance to all customers seeking assistance for hardware, software, application, printing, Network, and Operating System issues. Respond to incoming customer requests for service promptly, courteously, and in a professional manner. Record customer information following established guidelines; verify information and enter detailed key troubleshooting information into the Incident Management System. Reply to customers with established incidents in a timely manner following established standard operating procedures or directives. Update assigned incidents with all changes as they occur. Conduct an assessment of the incident based on the customer\'s description; identify the priority and escalate the incident to the...

Summary This position serves as an Advanced Medical Support Assistant (MSA) in support of the Emergency Department at the William S. Middleton Memorial VA Hospital. This job is open to The public U.S. Citizens, Nationals or those who owe allegiance to the U.S. Clarification from the agency All U.S. Citizens NOTE: The 2-page Resume requirement does not apply to this position. For more information, refer to Required Documents below. Duties VA Careers - Medical Support Assistant: https://youtube.com/embed/EE9c4XkaELo Total Rewards of a Allied Health Professional The Advanced MSA is responsible for checking in/checking out patients through the Emergency Department. Duties include but are not limited to: Scheduling the patient into the ED using VISTA and updating EDIS board for immediate provider access Daily review and management of EDIS program Identifying at ED check Veterans in need of updating personal or financial...

At Bayer we're visionaries, driven to solve the world's toughest challenges and striving for a world where 'Health for all Hunger for none' is no longer a dream, but a real possibility. We're doing it with energy, curiosity and sheer dedication, always learning from unique perspectives of those around us, expanding our thinking, growing our capabilities and redefining 'impossible'. There are so many reasons to join us. If you're hungry to build a varied and meaningful career in a community of brilliant and diverse minds to make a real difference, there's only one choice. Call Triage Support and Dispatch Assoc Call Triage Support and Dispatch Associate - Remote PURPOSE: This is an AFTER-HOURs role. Shift is 10:30pm-7am EST - Sunday through Thursday. Also, due to after-hours, it can be REMOTE. Candidate can reside in any of the US states. This position sits under our Bayer Radiology Customer Response Squad and is responsible for qualifying or "triaging" initial customer...

Job Description Oracle is seeking a Director, Product Support to provide strategic and operational leadership for mission-critical support of Oracle's Developer Tools cloud and on-premise product portfolio, including Oracle Visual Builder, Oracle Machine Learning, Oracle Marketplace Forms and Reports. This role is responsible for delivering a scalable, high-reliability, and customer-centric support experience for a global enterprise customer base. The Director will lead global teams, drive operational excellence, improve customer satisfaction, and partner cross-functionally to ensure support capabilities keep pace with product innovation and customer growth. This position plays a critical role in Oracle's cloud strategy by ensuring consistent execution, strong customer advocacy, and continuous improvement across all Product Support functions. Responsibilities Define and execute the vision and strategy for Product Support, aligned with Oracle's cloud and...

Company : United Concordia Dental Job Description : JOB SUMMARY This job provides account support activities associated with the implementation and administration of groups and accounts. Provides assistance with non-standard benefit implementation tasks. Identifies and resolves problems related to benefit interpretations, non- standard benefits, handle rating concerns, and coordinate claim extracts and any subsequent adjudication requirements. The incumbent may have direct interaction with producers, clients and sales reps to ensure complete implementation, on-going service and all renewal activity. The incumbent is new to the role and is developing competence in performing work assignments. ESSENTIAL RESPONSIBILITIES Load and maintain group information and benefit files. Interact and provide support activities to Account Managers (For UCD: Accounts Support Analysts are account managers for all small market clients. May also be involved with managing...

Company : Highmark Inc. Job Description : JOB SUMMARY This job provides account support activities associated with the implementation and administration of groups and accounts. Provides assistance with non-standard benefit implementation tasks. Identifies and resolves problems related to benefit interpretations, non- standard benefits, handle rating concerns, and coordinate claim extracts and any subsequent adjudication requirements. The incumbent may have direct interaction with producers, clients and sales reps to ensure complete implementation, on-going service and all renewal activity. The incumbent has foundational knowledge and experience, is building higher-level knowledge and skills, and makes independent contributions to projects. ESSENTIAL RESPONSIBILITIES Load and maintain group information and benefit files. Interact and provide support activities to Account Managers (For UCD: Accounts Support Analysts are account managers for all small...

Operations Associate: ATM & Cash Process, Controls & Support Team (Work from Home) As a Capital One associate supporting a Retail Bank Operations Production Team, you will be part of a talented team responsible for executing activities in a fast-paced environment. You will contribute to a customer-centric culture, drive continuous improvement, innovation and be a champion for change. An associate in this role will be expected to support operational processes while maintaining focus on risk reduction, control adherence and delivery of an exceptional customer experience. General Responsibilities: Execute on operational processes with a high level of accuracy and efficiency as established by KPIs Monitor and document incoming inquiries, troubleshoot issues, identify root cause and coordinate remediation Support processes connected to internal and external systems leveraged across the ATM & Cash environment Review profile onboarding...

Current Employees: If you are currently employed at any of the Universities of Wisconsin, log in to Workday to apply through the internal application process. Job Category Academic Staff Employment Type Regular Job Profile Research Specialist Job Summary The Research Greenhouses, part of the CALS Agricultural Research Stations, are seeking a highly motivated Research Greenhouse Support Specialist to join the greenhouse operations team. The crops grown and the experiments taking place at the greenhouses are diverse and ever-changing, and research outcomes continue to have deep and meaningful impacts in our world. This position will assist with greenhouse operations and configuration, plant pest and disease management, plant care, supply stocking and ordering, maintenance and repairs, recordkeeping, and cleaning tasks. In addition, they will provide support to researchers, students, and the public in various capacities. Some examples of this support will...

Current Employees: If you are currently employed at any of the Universities of Wisconsin, log in to Workday to apply through the internal application process. Job Category: Academic Staff Employment Type: Regular Job Profile: Research Specialist Job Summary: The Research Greenhouses, part of the CALS Agricultural Research Stations, are seeking a highly motivated Research Greenhouse Support Specialist to join the greenhouse operations team. The crops grown and the experiments taking place at the greenhouses are diverse and ever-changing, and research outcomes continue to have deep and meaningful impacts in our world. This position will assist with greenhouse operations and configuration, plant pest and disease management, plant care, supply stocking and ordering, maintenance and repairs, recordkeeping, and cleaning tasks. In addition, they will provide support to researchers, students, and the public in various...

Become a part of our caring community and help us put health first The Agent Support Representative provides timely and effective sales support to Humana's selling agents. The Agent Support Representative will handle a high volume of inbound and possible outbound phone calls to assist insurance agents with pre-enrollment inquiries including the following: agent compliance (contracting, licensing, and certification), pre-enrollment inquiries, and agent commissions. Where you Come In *: * Perform inbound and outbound calls from internal and external selling agents in a fast-paced call center. Assist agents with all pre-enrollment inquiries including compliance verification, enrollment, product, and processes. Utilize documents, websites, and local networks to research and resolve inquiries of agents, involving Member enrollment and company products. Leverage internal documentation and websites, along with online resources to investigate, guide, and...

Senior Administrative Assistant (Administrative Support Assistant III) - Software Go To Market (Remote) Capital One is looking for an exceptionally bright, multitasking, and self-motivated experienced Administrative Support Assistant III to support 4 to 6 executives in a fast-paced tech-savvy environment. You will partner with multiple executives to handle administrative tasks freeing up their time to focus on department and company goals. A quick thinker, your flexibility and adaptability are key to constantly changing demands and priorities. You are resourceful and autonomous when taking on new tasks and projects relying on problem-solving skills to make it all work! As the gatekeeper and extension of your executive leaders, you will frequently find yourself in the center of everything that happens on the team. You are extremely pivotal to the success of a well-run, efficient, productive and happy team. In this role, you are a jack of all trades! Administrative Assistants...

Help with the implementation and support of assigned products, inclusive of implementation and launch of new products, defect management and prioritization, and system support and quality control. Support the product management strategy and product development lifecycle. Partner with other teams on new product development and implementation. In this hybrid role, you will be expected to work a minimum of 10 days per month from the office. You should reside within approximately 35-50 miles of one of the following office locations: Madison, WI 53783; Boston, MA 02110; Eden Prairie, MN 55343; or St. Joseph, MO 64507. You will report to the Senior Manager, Product Implementation & Support. #LI-Hybrid Position Compensation Range: $61,000.00 - $101,000.00 Pay Rate Type: Salary Compensation may vary based on the job level and your geographic work location. Relocation support is offered for eligible candidates. Responsibilities: -Participate in the...