3 key jobs found in Milwaukee

Job Description: - As an Onsite Support Technician with minimum of one to three years of technical experience in providing quality services to the end users which includes the following key roles and responsibilities: · Provide customer facing end-user support that includes: · Install and Configure desktops, laptops, mobile devices, and associated Peripherals and related Software. · Perform Break Fix, Desk Side Support, IMACD’s, Data Migration, Refreshes, etc. · Perform onsite updates, Configuration changes, or Software installations. · Provide onsite technical assistance to End Users. · Identifies potential issues that could adversely impact End User experience and follows through on action steps to prevent. · Manage the ticket queue and ensure tickets are resolved and closed within the defined service level agreement. Respond to end-user requests for updates on ticket status and promptly follow up as needed. · Coordinate with vendors for provision of end-user support...

Job Description: The Advanced Technical Support Specialist delivers world-class, elite-level support experiences to our largest enterprise customers. In addition to resolving the most critical and complex issues with Cornerstone products, this senior role is entrusted with proactively providing high-touch engagement, anticipating customer needs, and ensuring these strategic clients achieve maximum value. The Specialist demonstrates exceptional trustworthiness, collaboration, accountability, respect, and innovation, and mentors others across the Global Technical Support team. In this role you will... Provide proactive, high-touch technical support to larger enterprise customers, including regular scheduled check-ins, rapid priority responses, and personalized engagement. Manage and resolve complex and critical technical issues, identifying and mitigating underlying causes to prevent future incidents. Act as a dedicated point of contact for elite...

Axiom Technologies is a Global IT Services partner supporting medium to large-scale enterprises. Please visit our website for more information about what we do at www.axiomtechnologies.com We are looking for a capable resource to coordinate, ranging from simple activities to more complex plans. This role will provide on-site/ on-call assistance to end-users within the organisation’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery. Overview We are looking for an experienced IT Support Engineer to provide end-to-end technical support across office environments, fabrication areas, and paint shop floor systems. This role requires strong hands-on expertise with plant operations, end-user technologies, and infrastructure services across multiple locations, including Syncreon, CLI, and other plant facilities. Key Responsibilities : Provide L2 support for Windows, macOS, and infrastructure services. Troubleshoot and...