Randstad Technologies
Nashville, TN
job summary: Are you a senior technical expert with a passion for leadership? We're looking for a Desktop Lead to lead our front-line support team from the trenches. This is a 'player-coach' role where you will act as the final escalation point for complex technical hurdles while simultaneously mentoring junior staff and refining our support workflows. We need someone who is as comfortable administering MDM policies and writing scripts as they are presenting performance metrics to stakeholders. If you have a 'no task too small' attitude and a 'big picture' mindset for process improvement we'd love to chat. location: Nashville, Tennessee job type: Contract salary: $42 - 45 per hour work hours: 8am to 5pm education: Bachelors responsibilities: Lead a team desktop technicians and assisting with tasks such as ensuring team KPIs are met. Lead and participate in end-of-day calls for the desktop team. Act as a relationship manager and escalation point for...

