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28 lead support jobs found in New York

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GH
Full time
 
IT Support Lead
Garner Health New York, NY, USA
Healthcare quality is declining and soaring costs are crushing American families and businesses. At Garner, we've developed a revolutionary approach to evaluating doctor performance and a unique incentive model that's reshaping the healthcare economy to ensure everyone can afford high quality care. By providing organizations relief from surging healthcare costs, we've experienced rapid adoption in the market and have more than doubled our revenue annually over the last 5 years, becoming the fastest growing company in our space. To support our continued growth, we're expanding our team by over 50% each year, seeking exceptional talent to shape our unique, award winning culture (for example, USA Today Top Workplaces 2025) designed to cultivate teamwork, trust, autonomy, exceptional results, and individual growth that creates an inflection point in your career. About the role: The IT Support Lead serves as the highest-level individual contributor and subject matter expert (SME)...

Dec 28, 2025
CE
Sr Specialist - Functional Lead HR Production Support
Consolidated Edison Company of New York, Inc. New York, NY, USA
Required Education/Experience Bachelor's Degree and 4 years relevant work experience or Associate's Degree and 5 years relevant work experience or High School Diploma/GED and 6 years relevant work experience Relevant Work Experience Proven experience leading full lifecycle implementations, required. Strong communication, leadership, and stakeholder management skills, required. Ability to demonstrate commitment to safety, quality and compliance, required. Extensive hands-on experience with Oracle Fusion Cloud HCM, preferred. Strong understanding of HR processes, policies, and compliance requirements, preferred. Proficiency with the Oracle Fusion Functional Setup Manager (FSM), preferred. Experience with data loading tools like HDL and knowledge of reporting tools such as OTBI, preferred. Skills and Abilities Demonstrated analytical skills Demonstrated problem solving skills...

Dec 15, 2025
Pf
Full time
 
Director, Research & Development Support
Pfizer New York, NY, USA
Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. Lensa does not hire directly for these jobs, but promotes jobs on LinkedIn on behalf of its direct clients, recruitment ad agencies, and marketing partners. Lensa partners with DirectEmployers to promote this job for Pfizer. Clicking "Apply Now" or "Read more" on Lensa redirects you to the job board/employer site. Any information collected there is subject to their terms and privacy notice. Role Summary A career at Pfizer offers opportunity, ownership, and impact. All over the world, Pfizer colleagues work together to positively impact health for everyone, everywhere. Our colleagues have the opportunity to grow and develop careers that offer both individual and company success; to be part of an ownership culture that values diversity and where all colleagues are energized and engaged; and to make a difference in the health and lives of millions of people. Pfizer, a...

Jan 02, 2026
TB
Full time
 
Portfolio Research Support Specialist II (US)
TD Bank New York, NY, USA
Work Location: New York, New York, United States of America Hours: 40 Pay Details: $105,000 - $140,000 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role. Line of Business: EPOCH LLC Job Description: The Portfolio Research Support Specialist II is typically a support role, where the authority...

Jan 02, 2026
Pf
Full time
 
Director, Research & Development Support
Pfizer New York, NY, USA
Role Summary A career at Pfizer offers opportunity, ownership, and impact. All over the world, Pfizer colleagues work together to positively impact health for everyone, everywhere. Our colleagues have the opportunity to grow and develop careers that offer both individual and company success; to be part of an ownership culture that values diversity and where all colleagues are energized and engaged; and to make a difference in the health and lives of millions of people. Pfizer, a global leader in the biopharmaceutical industry, is continuously seeking top talent who are inspired by our purpose: to innovate and bring therapies to patients that significantly improve their lives. The Research & Development (R&D) Support and Services Lead for Clinical and Research is a member of the R&D Support & Services organization. In R&D Support and Services, our mission is to create business value for the R&D functions of Pfizer through the delivery of impactful and...

Dec 27, 2025
Gu
Managing Consultant - Life Sciences Advisory - Patient Support Programs (Pharma)
Guidehouse New York, NY, USA
Job Family *: * Strategy & Transformation Consulting Travel Required *: * Up to 25% Clearance Required *: * None The Life Sciences - Patient Services team provides program design, implementation, and monitoring services to pharmaceutical, biotechnology, and medical device, companies. We support our clients across the lifecycle of a product to determine the right suite of Patient Support Programs (PSPs), bring them to life through strong partnerships with both manufacturers and third-party vendors through implementation, and ensuring that they are achieving their strategic intent through nuanced and bespoke program monitoring solutions. Common Patient Services projects include: Defining patient treatment journeys, identifying potential Patient Services engagement points, key barriers, and areas of unmet need to inform design of potential PS offerings Conducting secondary market research on competitor/analog offerings Conducting...

Dec 23, 2025
EH
Certified Peer Support Specialist
Elevance Health New York, NY, USA
Work location: Virtual This role enables associates to work virtually full-time, with the exception of required in-person training sessions, providing maximum flexibility and autonomy. This approach promotes productivity, supports work-life integration, and ensures essential face-to-face onboarding and skill development. Work Hours: Monday - Friday, 10am - 6:30pm EST Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law. Please note: This position requires a Peer Support Certification. The Certified Peer Support Specialist is responsible for care coordination and/or care management activities focused on the wellness and recovery of members. Primary duties may include but are not limited to: Identifies opportunities for engagement of members and their families in forming a...

Dec 21, 2025
GL
Manager, BenTech Support & Solutioning
Guardian Life New York, NY, USA
Role Summary: Our Digital team is seeking a Manager, BenTech Support & Solutioning, who will lead a dynamic team of API Solution Leads and BenTech Partner Support Leads. This leader will be responsible for shaping the strategy of partner integrations and maturing the support model for our benefits technology ecosystem. The ideal candidate has leadership experience, deep knowledge of Benefits Technology, and a commitment to continuous improvement and customer excellence. This is an exciting time to join Guardian as we accelerate our digital capabilities across product, experience, benefits administration, and broker technology. Our goal is to cement our market leading position and innovate using technology to capitalize on new market opportunities. This is a unique opportunity to shape the future of Group Benefits and deliver meaningful change for our customers and partners You Will: Manage, mentor, and develop a team of API Solution Leads and BenTech Partner...

Dec 21, 2025
BR
Part time
 
Help Desk Manager-Vice President
BlackRock New York, NY, USA
About This Role Service Desk Manager — Job Description About This Role BlackRock is a global leader in investment management, risk management, and advisory services for institutional and retail clients. With over $10 trillion in assets under management and approximately 20,000 employees across more than 30 countries, BlackRock helps clients meet their goals through a wide range of products and services including separate accounts, mutual funds, iShares exchange traded‑ funds, and other pooled investment vehicles. Position Overview The Service Desk Manager will lead the Global Service Desk through a vendor management relationship and report into the Americas Regional Manager. This role is accountable for delivering a high-quality, always-on client support experience. You will manage a team that provides first contact support, incident resolution and seamless handoffs to Remote Resolve support, on-site Level 2 support and Level 3 Engineering groups. The manager will...

Dec 19, 2025
BR
Vice President, Technical Support
BlackRock New York, NY, USA
About this role Service Desk Manager - Job Description About This Role BlackRock is a global leader in investment management, risk management, and advisory services for institutional and retail clients. With over $10 trillion in assets under management and approximately 20,000 employees across more than 30 countries, BlackRock helps clients meet their goals through a wide range of products and services including separate accounts, mutual funds, iShares exchange traded- funds, and other pooled investment vehicles. Position Overview The Service Desk Manager will lead the Global Service Desk through a vendor management relationship and report into the Americas Regional Manager. This role is accountable for delivering a high-quality, always-on client support experience. You will manage a team that provides first contact support, incident resolution and seamless handoffs to Remote Resolve support, on-site Level 2 support and Level 3 Engineering groups. The manager...

Dec 19, 2025
EY
Full time
 
Manager of Executive Support Coordinator
EY New York, NY, USA
Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. Lensa does not hire directly for these jobs, but promotes jobs on LinkedIn on behalf of its direct clients, recruitment ad agencies, and marketing partners. Lensa partners with DirectEmployers to promote this job for EY. Clicking "Apply Now" or "Read more" on Lensa redirects you to the job board/employer site. Any information collected there is subject to their terms and privacy notice. Location: Anywhere in Country At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. Join our Enterprise Support Services team and you'll be an integral part of our business enablement function that keeps our organization running strong. You'll use your interpersonal and communication skills (verbal and written)...

Dec 16, 2025
CO
Manager, Regulatory Affairs & Liaison Support
Capital One Financial Corporation New York, NY, USA
Manager, Regulatory Affairs & Liaison Support Capital One, a Fortune 500 company and one of the nation's top 10 banks, offers a broad spectrum of financial products and services to consumers, small businesses and commercial clients. Our goal is to create one of the nation's great banks, and we have the necessary ingredients: a strong balance sheet, resilient businesses, a massive customer franchise, strong analytical capabilities, and great people. We nurture a work environment where people with a variety of thoughts, ideas and backgrounds, guided by our shared values, come together to make Capital One a great company - and a great place to work. Within Capital One, the Regulatory Affairs function is responsible for managing all interactions with Federal Banking Regulators and providing advisory consulting to senior management with respect to onsite supervision and evolving regulatory policy matters. We are seeking a Manager to play an integral role in ensuring that...

Dec 16, 2025
Dent Wizard International Corporation LLC
Full time
 
Automotive Operations Support Manager (Remote NY & NJ)
Dent Wizard International Corporation LLC New York, NY, USA
For a quick application text APPLY1 to 82174 About Dent Wizard Dent Wizard is the nation’s undisputed leader in automotive reconditioning services and vehicle protection products – and our success is the result of the great people who serve our customers. We’re stable, growing and have a strong business model, with opportunities in 43 states, 2.5 million vehicles repaired every year and more than 3,000 highly skilled employees. Help us reach new heights and receive the respect, rewards and recognition you deserve. The Operations Support Manager is responsible for driving operational excellence and supporting the successful onboarding, launch, and ongoing performance of customer sites within their district. They drive non-technician gross margin at a district level, including managing the cost of supplies and fleet, and supporting parts margin expansion, acting as the district level lead with the Supply Chain team. This role leads cross-functional initiatives,...

Dec 13, 2025
Cornerstone OnDemand, Inc.
Advanced Technical Support Specialist
Cornerstone OnDemand, Inc. New York, NY, USA
Job Description: The Advanced Technical Support Specialist delivers world-class, elite-level support experiences to our largest enterprise customers. In addition to resolving the most critical and complex issues with Cornerstone products, this senior role is entrusted with proactively providing high-touch engagement, anticipating customer needs, and ensuring these strategic clients achieve maximum value. The Specialist demonstrates exceptional trustworthiness, collaboration, accountability, respect, and innovation, and mentors others across the Global Technical Support team. In this role you will... Provide proactive, high-touch technical support to larger enterprise customers, including regular scheduled check-ins, rapid priority responses, and personalized engagement. Manage and resolve complex and critical technical issues, identifying and mitigating underlying causes to prevent future incidents. Act as a dedicated point of contact for elite...

Dec 12, 2025
Cornerstone OnDemand, Inc.
Senior Manager, Global Customer Support
Cornerstone OnDemand, Inc. New York, NY, USA
About the Role: As a Senior Customer Support Manager, you will lead a high-performing team responsible for delivering "white-glove," proactive support experiences to our enterprise SaaS customers. Your emphasis will be on operational excellence, leveraging advanced customer support tools and data analysis to drive strategic initiatives and ensure customer satisfaction, retention, and success. In this role you will... Team Leadership: Manage, mentor, coach a team of support professionals, fostering growth, engagement, and accountability. Set clear goals, monitor performance, and ensure high-quality, timely customer interactions. Operational Excellence: Take ownership of support operations for enterprise customers, developing and optimizing workflows and processes using cutting-edge SaaS support tools (e.g. AI-based automation, omnichannel communications, Self-service knowledge bases, CRM and Customer experience analytics) White Glove &...

Dec 12, 2025
Neuberger Berman
Full time
 
Product Manager, Investment Team Support
Neuberger Berman New York, NY, USA
We are seeking a seasoned and proactive individual to join Investment Team Support to lead a high-performing function within the Public & Private Markets, with a primary, end-to-end focus on Blackrock’s Aladdin. This global role will serve as the primary operational partner and escalation point for all Investment Teams, including Equities, Fixed Income, Loans, Liquidity, and Multi-Asset strategies across workflows, data, controls, interfaces, and analytics. This team is the operational front line, aligned to Investment Teams and Traders to provide high-touch support, proactively monitor servicing, and resolve front-to-back issues impacting execution, risk, performance attribution and reporting. The role centralizes Aladdin problem-solving, builds operating playbooks, and drives change management for platform and regulatory/process updates, partnering closely with Middle Office, Custodians, Brokers, Technology, Compliance, and Risk. Responsibilities Include Provide...

Dec 08, 2025
iCIMS
Full time
 
Clinic Support Supervisor (Full Time)
iCIMS New York, NY, USA
Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. Lensa does not hire directly for these jobs, but promotes jobs on LinkedIn on behalf of its direct clients, recruitment ad agencies, and marketing partners. Lensa partners with DirectEmployers to promote this job for U.S. Physical Therapy. Clicking "Apply Now" or "Read more" on Lensa redirects you to the job board/employer site. Any information collected there is subject to their terms and privacy notice. Company Description Metro Physical & Aquatic Therapy is a comprehensive multidisciplinary company who offers Physical, Occupational, Speech Therapy, Massage and Acupuncture services. We take great pride in inspiring our team to create an everlasting bond with our patients, our doctors, and our community. But it’s not just what we do, it’s who we are. We are driven by our mission to continually invest in our people and offer the best workplace environment possible....

Dec 26, 2025
Lensa
Full time
 
Desktop Support Technician I
Lensa New York, NY, USA
Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. Lensa does not hire directly for these jobs, but promotes jobs on LinkedIn on behalf of its direct clients, recruitment ad agencies, and marketing partners. Lensa partners with DirectEmployers to promote this job for NuAxis Innovations. Clicking "Apply Now" or "Read more" on Lensa redirects you to the job board/employer site. Any information collected there is subject to their terms and privacy notice. Desktop Support Technician I Location New York, NY # of openings 1 Salary Range (Min-Max) 00 We are a federal IT company on a mission to make customer experience (CX) the center of every government solution. Technology is our Passion. People are our Purpose. Grow with us! As a growing business, every NuAxis Innovations employee impacts the success and direction of this company. We all share a true passion for technology and enjoy working together to...

Dec 22, 2025
Lensa
Contract
 
Desktop Support Specialist
Lensa New York, NY, USA
Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. Lensa does not hire directly for these jobs, but promotes jobs on LinkedIn on behalf of its direct clients, recruitment ad agencies, and marketing partners. Lensa partners with DirectEmployers to promote this job for TEKsystems. Clicking "Apply Now" or "Read more" on Lensa redirects you to the job board/employer site. Any information collected there is subject to their terms and privacy notice. Desktop Support Specialist – Lower Manhattan, NY (Onsite) Location: Lower Manhattan, NY Employment Type: Full-Time Work Schedule: Onsite, Monday–Friday - Once a month in Stamford location About The Role We are seeking an experienced Desktop Support Technician to provide Level 2 end-user support in a fast-paced, executive-heavy environment. This role requires strong technical expertise, excellent customer service skills, and the ability to support users both face-to-face and...

Dec 21, 2025
CBRE
Sales Support Senior Manager
CBRE New York, NY, USA
Sales Support Senior Manager Job ID 237272 Posted 19-Nov-2025 Service line Advisory Segment Role type Full-time Areas of Interest Property Management, Sales Support Location(s) Chicago - Illinois - United States of America, New York - New York - United States of America About The Role: The role is to provide support to the IPM Client Solutions team. You will partner with the business and the internal marketing team on development and production of tailored, winning tenders to clients. This role requires the ability to perform under pressure, manage multiple shareholders including clients, pull many separate pieces and parties together to deliver excellent materials on specific timelines. This role is based in New York, NY USA. Some travel required. What You'll Do: Act as project coordinator through the IPM prospecting phase, liaising with the IPM Sales and USCS Client Intelligence teams. Conduct customer research and due diligence on...

Dec 19, 2025
Lensa
Full time
 
IT Help Desk Specialist
Lensa New York, NY, USA
Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. Lensa does not hire directly for these jobs, but promotes jobs on LinkedIn on behalf of its direct clients, recruitment ad agencies, and marketing partners. Lensa partners with DirectEmployers to promote this job for City of New York. Clicking "Apply Now" or "Read more" on Lensa redirects you to the job board/employer site. Any information collected there is subject to their terms and privacy notice. Job Description The New York County District Attorney’s Office (DANY) has an immediate opening for an IT Help Desk Specialist in its IT Department. In this position, the Specialist is responsible for providing prompt and efficient technical support with varying degrees of complexity for all levels of DANY staff. Responsibilities Include But Are Not Limited To Perform high-level triage of computer and applications related problems to assign to proper unit or...

Dec 16, 2025
Ab
Full time
 
Customer Support Specialist- Field based remote- New York metropolitan area
Abbott New York, NY, USA
Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. Lensa does not hire directly for these jobs, but promotes jobs on LinkedIn on behalf of its direct clients, recruitment ad agencies, and marketing partners. Lensa partners with DirectEmployers to promote this job for Abbott. Clicking "Apply Now" or "Read more" on Lensa redirects you to the job board/employer site. Any information collected there is subject to their terms and privacy notice. Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 114,000 colleagues serve people in more than 160 countries. About Abbott Abbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking...

Dec 16, 2025
DM
Ad Support Specialist
Dotdash Meredith New York, NY, USA
Job Title Ad Support Specialist Job Description About The Position | Major goals and objectives and location requirements: We are seeking a motivated and detail-oriented Ad Support Specialist to join our Advertising Operations team. In this role, you'll support the execution and troubleshooting of digital advertising campaigns across a range of platforms and products. You will work closely with senior ad support staff, ad operations, product, and engineering teams to ensure smooth ad delivery and help troubleshoot and QA day-to-day technical issues. This is an excellent opportunity for someone with foundational ad tech experience looking to grow their expertise in a collaborative environment.This position is hybrid in-office, with the ability to work remotely for up to 2 days per week. About The Team | The Team and/or Brand: The Advertising Operations team is a lean, high-impact group responsible for executing and troubleshooting digital advertising across all brands. We...

Dec 13, 2025
CU
Technical Printer Support Representative I (Laser)
Canon USA & Affiliates New York, NY, USA
About the Role Canon ITS is seeking highly skilled, professional, and customer-focused individuals to deliver exceptional technical support. As a Canon Technical Printer Support Representative I, you will efficiently receive and respond to inbound customer calls and inquiries, resolving various routine and complex technical laser printer issues in a "first call resolution strategy," escalating appropriate cases, and following up on issues to ensure timely resolution and customer satisfaction. This position offers: Remote work style Various scheduling options Paid orientation and training Benefits (medical, vision, dental, life insurance, and disability) Company-paid holidays Paid time off: personal, vacation, and sick time 401(k) with company match Employee assistance program Tuition reimbursement Employee discounts Pay differentials Schedule Options: Mon - Fri | 9:00 am - 5:30 pm EST Mon - Fri |...

Dec 11, 2025
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