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13 operations assistant jobs found in New York

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Help Desk & IT Support New York operations assistant
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NY
Advocacy Specialist 4 (Assistant Director of Individual Family Support Unit)
New York State Civil Service New York, NY, USA
NY HELP No Agency Justice Center For The Protection Of People With Special Needs Title Advocacy Specialist 4 (Assistant Director of Individual Family Support Unit) Occupational Category Other Professional Careers Salary Grade 25 Bargaining Unit PS&T - Professional, Scientific, and Technical (PEF) Salary Range From $96336 to $121413 Annually Employment Type Full-Time Appointment Type Permanent Jurisdictional Class Non-competitive Class Travel Percentage 30% Workweek Mon-Fri Hours Per Week 37.5 Workday From 8 AM To 5 PM Flextime allowed? No Mandatory overtime? No Compressed workweek allowed? No Telecommuting allowed? Yes County To Be Determined Street Address To Be Determined City TBD State NY Zip Code 00000 Duties Description Assist Unit Director with strategic direction and establishing priorities for supervision of 18-person unit, in regional office locations throughout the state, responsible for providing support and...

Jan 17, 2026
TR
Full time
 
Technical Support Analyst
Thomson Reuters New York, NY, USA
Join our dynamic team as a Technical Support Analyst, where you will play a crucial role in delivering exceptional support to our AMERS regions. Located in our Minnesota office, you'll be part of a global network of talented support specialists. This position offers the opportunity to enhance your technical expertise and contribute to the seamless operation of our support services. About The Role In this opportunity as a Technical Support Analyst , you will: Perform troubleshooting on issues, providing guidance, basic training, and technical support to end-users. Monitor the Helpdesk/Service Center system and respond appropriately and timely to tickets, ensuring efficient resolution of issues. Complete additional tasks such as inventory management, shipping, and imaging to support operational needs. Fully contribute to the utilization of the hardware/software inventory process, maintaining accuracy and efficiency. Serve as a problem escalation point on technical...

Jan 23, 2026
PN
Full time
 
Jr. ERP User Support Specialist -Japanese bilingual
Pasona N A, Inc. New York, NY, USA
Japanese Skills Are Required. Position: Jr. ERP User Support Specialist Division: Customer Support Division Office: New York, NY Hybrid FLSA Status: Non-Exempt Salary Range: $64 – 75K/ year plus bonus Working Hour: M-F 9AM – 5PM Accountabilities : Provides timely, accurate Tier 1 technical assistance and support for the ERP system and other related systems. Consult and analyze user's operation problems or new requirements related with the ERP system and develop custom programs or implement IT solutions. If it is required to add or change common objects maintained by HQ, coordinating with HQ with creating request for proposal and supporting the development and implementation. Act as a resource for other ERP user specialists and trains them to improve knowledge and provide high quality customer support to the end users. Requirement Basic understanding of the business procedure of Sales, Purchase and Financial. Basic understanding of SAP, Microsoft Dynamics...

Jan 21, 2026
Ri
Full time
 
Director, Customer Support (Benefits)
Rippling New York, NY, USA
About Rippling Rippling gives businesses one place to run HR, IT, and Finance. It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and computers. For the first time ever, you can manage and automate every part of the employee lifecycle in a single system. Take onboarding, for example. With Rippling, you can hire a new employee anywhere in the world and set up their payroll, corporate card, computer, benefits, and even third-party apps like Slack and Microsoft 365—all within 90 seconds. Based in San Francisco, CA, Rippling has raised $1.4B+ from the world’s top investors—including Kleiner Perkins, Founders Fund, Sequoia, Greenoaks, and Bedrock—and was named one of America's best startup employers by Forbes. We prioritize candidate safety. Please be aware that all official communication will only be sent from @Rippling.com addresses. About the role Customer Support is a major...

Jan 21, 2026
BB
Full time
 
Sales Support Specialist - New York City, NY
Berkshire Bank New York, NY, USA
Status: Non-Exempt Grade: 7 Salary Range: $19.56 - $30.22 Actual compensation within the pay range will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location. Location: New York City, NY Summary of Position : The Sales Assistant is responsible in assisting the EVP with essential administrative and operational functions, acting as liaison internally with Sales and the Customer Experience (CX) Representatives and externally with specific manufacturer relationships. Responsibilities Generate weekly pipeline reports by Loan Officer. Maintain and update the sales pipeline assuring transparency with the CX and various departments. Work closely with the Loan Officers with travel calendars and trip and site visit reporting. Point of contact with specific manufacturers communicating transaction updates. Coordinate manufacturer reporting on monthly sales volume and buy down programs. Maintain...

Jan 18, 2026
IM
Full time
 
Business Operations and Financial Planning Support
ISS Market Intelligence New York, NY, USA
Let's be #BrilliantTogether ISS Stoxx’s Business Operations team partners closely with Senior Business Leaders and teams across Finance to lead business analysis, lead forecasting and planning, make informed decisions, and communicate effectively with C-level executives and Business Heads. We are looking for a fast learner, proactive, and hands-on contributor to participate in strategic discussions with the COO, CFO, and Senior Business Management. If you are a dynamic and motivated professional who is interested in gaining exposure to the different parts of ISS Stoxx’s business and working with a global team, then this role is for you. Responsibilities FINANCIAL ANALYSIS AND GENERAL BUSINESS SUPPORT Serve as a key financial and reporting partner and support for Senior Management Responsible for delivering monthly business performance with comprehensive analysis and interpretation and discussions of results to management team Management Reporting – Oversee the...

Jan 17, 2026
SH
VIP Technical Support
Santander Holdings USA Inc New York, NY, USA
VIP Technical Support Country: United States of America It Starts Here: Santander is a global leader and innovator in the financial services industry and is evolving from a high-impact brand into a technology-driven organization. Our people are at the heart of this journey and together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what's possible. This is more than a strategic shift. It's a chance for driven professionals to grow, learn, and make a real difference. If you are interested in exploring the possibilities We Want to Talk to You! The Difference You Make: Must have extensive VIP & Executives level support experience and be able to respond to customer questions regarding operation and issues in a polite and precise manner. Provide day-to-day white glove process and technical support for Senior Executives for all IT issues experienced locally or through remote assistance tools....

Jan 12, 2026
SS
Full time
 
FIT NYC Unified Help Desk Shift Supervisor/Dispatcher
SUNY System Administration New York, NY, USA
Job Description The Unified Help Desk (UHD) Shift Supervisor / Dispatcher plays a critical role in supporting campus operations by supervising help desk and dispatch functions during assigned shifts. This position ensures timely response to service requests, effective coordination of staff, and adherence to departmental procedures while maintaining a high level of customer service for the FIT community. The Shift Supervisor / Dispatcher acts as a working supervisor, providing real-time guidance, prioritizing requests, and serving as an escalation point for complex or urgent issues. Essential Functions Leadership & Supervision Lead, supervise, and mentor UHD shift staff, including full-time staff, student monitors, aides, and interns. Provide shift-level supervision in the absence of the UHD Manager, including attending meetings as requested. Coach staff on best practices for customer service, new technologies, procedures, and service delivery standards. Ensure...

Jan 11, 2026
SS
Full time
 
Unified Help Desk Shift Supervisor/Dispatcher
SUNY System Administration New York, NY, USA
The Unified Help Desk (UHD) Shift Supervisor / Dispatcher plays a critical role in supporting campus operations by supervising help desk and dispatch functions during assigned shifts. This position ensures timely response to service requests, effective coordination of staff, and adherence to departmental procedures while maintaining a high level of customer service for the FIT community. The Shift Supervisor / Dispatcher acts as a working supervisor, providing real-time guidance, prioritizing requests, and serving as an escalation point for complex or urgent issues. Essential Functions: Leadership & Supervision Lead, supervise, and mentor UHD shift staff, including full-time staff, student monitors, aides, and interns. Provide shift-level supervision in the absence of the UHD Manager, including attending meetings as requested. Coach staff on best practices for customer service, new technologies, procedures, and service delivery standards. Ensure appropriate...

Jan 11, 2026
TB
Syndicate Operations Analyst - FI Income Municipal Support
TD Bank New York, NY, USA
Work Location : New York, New York, United States of America Hours: 40 Line of Business: TD Securities Pay Detail: $95,000 - $115,000 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role. Job Description: Preferred Qualifications: TD Securities' Municipal Syndicate Operations Desk offers a unique...

Jan 11, 2026
Moody's
Full time
 
UCC Technical Support Analyst
Moody's New York, NY, USA
At Moody's, we unite the brightest minds to turn today’s risks into tomorrow’s opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they are—with the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways. Moody’s is transforming how the world sees risk. As a global leader in ratings and integrated risk assessment, we’re advancing AI to move from insight to action—enabling intelligence that not only understands complexity but responds to it. We decode risk to unlock opportunity, helping our clients navigate uncertainty with clarity, speed, and confidence. If you are excited about this opportunity but do not meet every single requirement, please apply! You still may be a great fit for this role or other open roles. We are seeking candidates who model our values: invest in every relationship, lead with curiosity, champion diverse perspectives, turn inputs into actions, and...

Jan 10, 2026
Sidley Austin LLP
Full time
 
AV Technical Support Specialist - 11:00 a.m. - 7:00 p.m.
Sidley Austin LLP New York, NY, USA
AV Technical Support Specialist - 11:00 a.m. - 7:00 p.m. US-NY-New York Department: Information Technology Summary The AV Technical Support Specialist is responsible for providing technical hardware and software support for the Firm’s Conference facilities. Provides AV Technical Support to users by performing the following duties: Duties and Responsibilities Setup, test, maintain, operate, and tear down all audiovisual (AV) and videoconference (VTC) equipment, g., video data projection systems, computers, audio- and videoconference equipment, microphones, video cameras, audio systems, and control systems. Provide best effort assistance to fulfill any multimedia technical needs as assigned. Provide basic in room PC, laptop, email, wireless internet access and PowerPoint setup support. Coordinate with Service Desk for advanced support, if required. Execute all aspects of videoconferences including call set up, end user training, troubleshooting, and...

Jan 07, 2026
Galaxy
Full time
 
IT Support Engineer
Galaxy New York, NY, USA
Who We Are Galaxy is a global leader in digital assets and data center infrastructure, delivering solutions that accelerate progress in finance and artificial intelligence. We believe that blockchain and digital asset innovation will transform how value moves through the world – and we’re building the products and services to make that future a reality. Our institutional digital assets platform spans trading, investment banking, asset management, staking, self-custody, and tokenization technology. We also invest in and operate cutting-edge data center infrastructure to power AI and high-performance computing, addressing the growing demand for scalable energy and compute in the U.S. We work at the intersection of finance and technology, helping institutions, startups, and developers navigate a digitally native economy. Led by CEO and Founder Michael Novogratz, our team blends deep crypto expertise with institutional experience and a shared commitment to shaping the future of...

Dec 31, 2025
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