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4 service writer jobs found in New York

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Help Desk & IT Support New York service writer
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Bo
Full time
 
Technical Support Analyst
Boomerang New York, NY, USA
To apply, please send your resume and 2-3 sentences on why you would be a good fit for this position to mallory@hiboomerang.com About Boomerang At Boomerang, we’re on a mission to revolutionize how employers stay connected with their former colleagues. We believe relationships matter and we’re here to provide a simple, affordable, and automated solution that keeps those connections alive. We are a seed-stage company (~ $12M in venture capital from Tier 1 funds) that has assembled some of the best builders, designers, and product minds to reimagine the future of work. We're seeking a Technical Support Analyst to join our New York office as one of our first twenty hires. This is an opportunity to join us on the ground floor, working alongside seasoned founders with a track record of successful companies. As a pivotal member of our growing team, you'll have the chance to make a significant impact and contribute to our collective vision. About the Role As a...

Jan 17, 2026
CU
Technical Printer Support Representative I (Inkjet)
Canon USA & Affiliates New York, NY, USA
About the Role Canon ITS is seeking highly skilled, professional, and customer-focused individuals to deliver exceptional technical support. As a Canon Technical Printer Support Representative I, you will efficiently receive and respond to inbound customer calls and inquiries, resolving various routine and complex technical inkjet printer issues in a "first call resolution strategy," escalating appropriate cases, and following up on issues to ensure timely resolution and customer satisfaction. This position offers: Remote work style Various scheduling options Paid orientation and training Benefits (medical, vision, dental, life insurance, and disability) Company-paid holidays Paid time off: personal, vacation, and sick time 401(k) with company match Employee assistance program Tuition reimbursement Employee discounts Pay differentials Available Schedules: Mon - Fri | 9:00 am - 5:30 pm EST Mon -...

Jan 16, 2026
SH
VIP Technical Support
Santander Holdings USA Inc New York, NY, USA
VIP Technical Support Country: United States of America It Starts Here: Santander is a global leader and innovator in the financial services industry and is evolving from a high-impact brand into a technology-driven organization. Our people are at the heart of this journey and together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what's possible. This is more than a strategic shift. It's a chance for driven professionals to grow, learn, and make a real difference. If you are interested in exploring the possibilities We Want to Talk to You! The Difference You Make: Must have extensive VIP & Executives level support experience and be able to respond to customer questions regarding operation and issues in a polite and precise manner. Provide day-to-day white glove process and technical support for Senior Executives for all IT issues experienced locally or through remote assistance tools....

Jan 12, 2026
IG
Technical Support Analyst
Insight Global New York, NY, USA
Job Description One of our largest financial clients is looking for technical support analysts to join their on-site team in New York City. These candidates are being brought on for BAU work supporting on-site deskside support end-users. They will be tracking tickets in Service Now, performing PC refreshes, assisting new user set-ups and doing some manual work all for roughly 3500 end users. They will be responsible for Hardware and Software, Setting up new pcs. A/V break fix, Network printer breakfix, various other hardware and software break/fix, first line trouble shooting phone and network issues. They are looking for someone with strong customer service skills to bring value to the team. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for...

Jan 10, 2026
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