Full time
AKKODIS
Omaha, NE, USA
Akkodis is seeking a Director of Technical Support for an FTE position in Omaha, NE. This position is on-site 5 days a week. JOB DESCRIPTION: We’re reshaping how electrical contractors and distributors connect, purchase, and operate. Our cloud-based platform streamlines procurement and tool management, giving contractors the visibility and efficiency they need to focus on what they do best—building the future. We’re looking for a Director of Technical Suppor t to lead our growing Technical Support organization. This leader will be responsible for defining the vision, strategy, and structure of our Support function—building a high-performing team that delivers world-class customer experiences and ensures seamless integration and adoption of our platform. What You’ll Do Lead, mentor, and scale the Technical Support team, including Technical Support Specialists and Integration Support roles. Develop and execute support strategies, service-level standards, and best...
