Creighton University
Omaha, NE
Job Description Under limited to moderate supervision, provides technical solutions to faculty, staff, and students
for all aspects of classroom Academic Technologies, including but not limited to displays, complex audio and control systems, and lecture
capture software. Significant focus on IP based network audio and visual (AVOIP) academic technology primarily comprised of Extron, QSC, and
Dante environments. Ability to work independently as a subject matter expert with an emphasis on learning new skills through training and
certifications. All work and results are documented within a ticketing application. Learning Environments specialists are dispatched
to provide hands-on support when a remote solution is not available. Must be able to work within an ITIL, metrics driven environment. All
work is guided by the published ITIL Service Operations Framework. Each individual is expected to coordinate with our Service Desk and
Mobile Action teams to deliver fully...
