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10 account manager business jobs found in Providence

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PE
Full time
 
Customer Service Technical Support Administrator
Pearson Education Services Providence, RI, USA
Company Summary At Pearson, we’re committed to a world that’s always learning and to our talented team who makes it all possible. From bringing lectures vividly to life to turning textbooks into laptop lessons, we are always reexamining the way people learn best, whether it’s one child in our own backyard or an education community across the globe. We are bold thinkers and standout innovators who motivate each other to explore new frontiers in an environment that supports and inspires us to always be better. By pushing the boundaries of technology—and each other to surpass these boundaries—we create seeds of learning that become the catalyst for the world’s innovations, personal and global, large and small. Pearson’s Online & Blended Learning K-12 group provides high-quality, highly accountable online education solutions to schools, school districts and students in grades K-12. It serves families and schools with a variety of digital learning and online school solutions...

Jan 17, 2026
FI
National Accounts Support Mgr
FNAC ID FUJIFILM North America Corp Imaging Division Providence, RI, USA
Position Overview The National Account Support Manager reports to the Project Manager, Imaging Service and is responsible for the strategic oversight of service for assigned accounts and overall customer satisfaction. This role includes developing and implementing consistent account management processes across all accounts, focusing on equipment performance, service level attainment, reporting, communication, and meeting structures. The position entails detailed analysis, program creation, and implementation to achieve desired results. The National Account Support Manager will build long-term relationships with the customer's headquarters staff, store management, field service, and product teams. They will ensure quality service delivery that meets service levels and improves equipment uptime while maintaining high customer satisfaction. This role also supports the sales team by identifying and supporting service revenue opportunities within the account. This role will...

Jan 16, 2026
Or
Technical Analyst 5-Support
Oracle Providence, RI, USA
Job Description As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues. Responsibilities As a Sr. Principal Support Engineer, you will be utilized as the "proactive" technical support, business solution implementation and risk manager to assure the highest level of customer satisfaction. You will create/contribute to automated technology and instrumentation to diagnose, document, and resolve/avoid customer issues....

Jan 12, 2026
Protiviti
Full time
 
Talent Manager (Administrative & Customer Support)
Protiviti Providence, RI, USA
JOB REQUISITION Talent Manager (Administrative & Customer Support) LOCATION RI PROVIDENCE JOB DESCRIPTION Job Summary Our Talent Managers work in a team environment and have responsibility for negotiating and developing business with new and current clients. Talent Managers market our services via telephone, video and by conducting in-person meetings with hiring managers and decision-makers in administrative and customer support departments. Additional responsibilities include: recruiting, interviewing and matching highly skilled administrative and customer support professionals with clients’ projects, contract assignments and contract to full-time opportunities; managing ongoing engagements to deliver outstanding customer service to both clients and candidates; providing ongoing communication and career guidance to candidates; and participating in local trade association and networking events to increase Robert Half’s presence in the local business...

Jan 17, 2026
Or
Oracle Database Cloud Technical Analyst 4-Support
Oracle Providence, RI, USA
Job Description Due to the nature of the clients we are supporting, US Gov Cloud and DoD (Department of Defense) support requirements, US Citizenship is preferred. As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical inquiries regarding the use of and troubleshooting for our Electronic Support Services. A main point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues.As a Principal Support Engineer, you will offer strategic technical support to assure the highest level of customer satisfaction. A primary focus is to create/utilize automated technology and instrumentation...

Jan 16, 2026
EG
Epic Beaker AP Support Analyst (Clinical Application Analyst)
Eliassen Group Providence, RI, USA
Epic Beaker AP Support Analyst (Clinical Application Analyst) Anywhere Type: Contract Category: IT Admin Industry: Healthcare Workplace Type: Remote Reference ID: JN -012026-104894 Date Posted: 01/05/2026 Shortcut: http://careers.eliassen.com/uziSsk Description Recommended Jobs Description: Our client, a leader in the healthcare field, is seeking an Epic Beaker AP Support Analyst to work 20 hours a week to provide specialized support for the Pathology department within their Epic Beaker Anatomic Pathology (AP) module. This role is ideal for an experienced analyst who can work independently, manage priorities, and collaborate effectively with pathology teams to ensure system functionality and meet evolving business needs. 100% Remote USA (Flexible hours- nights/weekends are OK) We can facilitate w2 and corp-to-corp consultants. For our w2 consultants, we offer a great benefits package that includes Medical, Dental, and...

Jan 13, 2026
Or
Technical Analyst 3-Support (U.S. Citizenship Required)
Oracle Providence, RI, USA
Job Description As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. The Support Engineer will provide technical expertise and customer-facing support for Oracle Analytics Cloud (OAC) and Fusion Data Intelligence (FDI). This role is responsible for troubleshooting complex issues, assisting customers in solution adoption, and ensuring a high-quality support experience. The ideal candidate has strong analytical skills, experience with Oracle Cloud applications, and a passion for resolving customer challenges. Required Skills & Qualifications Bachelor's degree in Computer Science, Information Technology, Engineering, or related field. 4+ years of experience in a technical support or analytics engineering role. Hands-on experience with: Oracle Analytics Cloud (OAC) - dashboards, RPD modeling, data visualization Fusion Data...

Jan 12, 2026
Or
Oracle Database Performance Technical Analyst 4-Support
Oracle Providence, RI, USA
Job Description Due to the nature of the clients we are supporting, US Gov Cloud and DoD (Department of Defense) support requirements, US Citizenship is preferred. As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical inquiries regarding the use of and troubleshooting for our Electronic Support Services. A main point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues.As a Principal Support Engineer, you will offer strategic technical support to assure the highest level of customer satisfaction. A primary focus is to create/utilize automated technology and instrumentation...

Jan 06, 2026
Highmark Health
Associate Account Support Analyst
Highmark Health Providence, RI, USA
Company : United Concordia Dental Job Description : JOB SUMMARY This job provides account support activities associated with the implementation and administration of groups and accounts. Provides assistance with non-standard benefit implementation tasks. Identifies and resolves problems related to benefit interpretations, non- standard benefits, handle rating concerns, and coordinate claim extracts and any subsequent adjudication requirements. The incumbent may have direct interaction with producers, clients and sales reps to ensure complete implementation, on-going service and all renewal activity. The incumbent is new to the role and is developing competence in performing work assignments. ESSENTIAL RESPONSIBILITIES Load and maintain group information and benefit files. Interact and provide support activities to Account Managers (For UCD: Accounts Support Analysts are account managers for all small market clients. May also be involved with managing...

Dec 22, 2025
Or
Product Support Director
Oracle Providence, RI, USA
Job Description Oracle is seeking a Director, Product Support to provide strategic and operational leadership for mission-critical support of Oracle's Developer Tools cloud and on-premise product portfolio, including Oracle Visual Builder, Oracle Machine Learning, Oracle Marketplace Forms and Reports. This role is responsible for delivering a scalable, high-reliability, and customer-centric support experience for a global enterprise customer base. The Director will lead global teams, drive operational excellence, improve customer satisfaction, and partner cross-functionally to ensure support capabilities keep pace with product innovation and customer growth. This position plays a critical role in Oracle's cloud strategy by ensuring consistent execution, strong customer advocacy, and continuous improvement across all Product Support functions. Responsibilities Define and execute the vision and strategy for Product Support, aligned with Oracle's cloud and...

Dec 22, 2025
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